Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
92% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Plenty to do

Posted 12-Nov-2014
Pros: Water attractions and price
Cons: Updated mattresses, Keep towels out at pool
Location: Near everything
Plenty of things to do at the resort. Room was very clean but could use some more comfortable beds. Probably the worst I have seen in several years. Had to search for pool towels every time we went down to the pool, but in their defense the hotel was almost empty. Water attractions are very good and heated! Best in myrtle beach in my opinion. Stayed here a few years back and wasn't very pleased. This time it was really good. I will stay there again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Excellent stay

Posted 2-Nov-2014
Excellent service everyone was more than friendly and helpful, from check in through check out. Doug the night manager was absolutely the best. Thanks to all. Definite return trip!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Nov-2014
Cons: Latch on balcony door (room 1026) was broken. Balcony door could be closed, but not locked.
Room more than adequate for a couple. Facilities very good for those with children or grandchildren. Good price, good access to beach.
3 out of 5
by A verified traveller

I was expecting more

Posted 27-Oct-2014
Pros: The staff was EXECELLENT. Very friendly and accomodating to our request.
Cons: The appearance of the rooms. The presentation on the website did not match the actual appearance.
I was not satisfied with the condition of the room. The bathub had a cigarette burn on it. Thew water did not flow out of the tub correctly. It was backing up. There was rodent crawling in the tub. The shower curtain had stains on it and it was very disgusting. The hot tubs were dirty.
1 out of 5
by A verified traveller

It was dingy and dirty looking

Posted 19-Oct-2014
We paid less for a 3 bedroom condo that was nice then a room with double beds at this hotel. Would not stay here again. It looked like it could be a hotel that charges an hourly rate.
5 out of 5
Recommended
for Business Travellers
by Tusheiafrom Rocky Mount, NC

Great Hotel

Posted 29-Aug-2014 on Hotels.com
Will definitely be staying there again!!!
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 29-Aug-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2014 on Hotels.com
2 out of 5
Recommended
for Families
by A verified traveller

not like the pictures

Posted 27-Aug-2014 on Hotels.com
The pictures on the website looked like a clean, crisp hotel... this was not the case. The bathroom was small and old. The floor looked like it had not been vaccumed in outr room. The phone in the room did not even work. We had to call down to front desk twice for blankets. Our room did not even get serviced one day with house keeping. There was hair pins left on the bedside table, so I guess they were not even cleaned. Will not be going back.
1 out of 5
Recommended
by Delcina handyfrom Huntington west virginia

Posted 9-Aug-2014 on Hotels.com
Hard beds , walls paper thin could hear everything, no room service in bad area !