Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
92% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Close to beach, but outdated. Not worth the price

Posted 7-Dec-2014
Pros: Close to beach, could see the water.
Cons: See above.
Location: Plenty restaurants and stores. Was not interested in pirate show.
The weather was cold, elevators were not working for a day. No breakfast or room service. Room was clean, but outdated. Limited cable. The carpet need replacing. Room was definitely not worth the price.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom SC

Posted 1-Dec-2014
Hotel has several maintenance issues during our stay. Over all I give the hotel a 3.
2 out of 5
by A verified travellerfrom north carolina

Posted 29-Nov-2014
I booked this hotel just for the indoor water park and the waterslide was closed the whole time of my stay at the hotel was completely dissapionted
4 out of 5
Recommended
for Families
by A verified traveller

Plenty to do

Posted 12-Nov-2014
Pros: Water attractions and price
Cons: Updated mattresses, Keep towels out at pool
Location: Near everything
Plenty of things to do at the resort. Room was very clean but could use some more comfortable beds. Probably the worst I have seen in several years. Had to search for pool towels every time we went down to the pool, but in their defense the hotel was almost empty. Water attractions are very good and heated! Best in myrtle beach in my opinion. Stayed here a few years back and wasn't very pleased. This time it was really good. I will stay there again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Excellent stay

Posted 2-Nov-2014
Excellent service everyone was more than friendly and helpful, from check in through check out. Doug the night manager was absolutely the best. Thanks to all. Definite return trip!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Nov-2014
Cons: Latch on balcony door (room 1026) was broken. Balcony door could be closed, but not locked.
Room more than adequate for a couple. Facilities very good for those with children or grandchildren. Good price, good access to beach.
3 out of 5
by A verified traveller

I was expecting more

Posted 27-Oct-2014
Pros: The staff was EXECELLENT. Very friendly and accomodating to our request.
Cons: The appearance of the rooms. The presentation on the website did not match the actual appearance.
I was not satisfied with the condition of the room. The bathub had a cigarette burn on it. Thew water did not flow out of the tub correctly. It was backing up. There was rodent crawling in the tub. The shower curtain had stains on it and it was very disgusting. The hot tubs were dirty.
1 out of 5
by A verified traveller

It was dingy and dirty looking

Posted 19-Oct-2014
We paid less for a 3 bedroom condo that was nice then a room with double beds at this hotel. Would not stay here again. It looked like it could be a hotel that charges an hourly rate.
1 out of 5
Recommended
for Couples
by Donnafrom Charlotte

Very nasty!

Posted 19-Oct-2014 on Hotels.com
I had heard Crown Reef was trying to "fix" their problems. The room was dirty. We had 1/2 roll of toliet paper only! Bathroom so nasty! No restaurant or food in bar after 9:30!!!! Most vending machines broken! So terrible! We wont go back!
4 out of 5
Recommended
for Families
by Eagle1978from Georgia

Basic, clean & good value

Posted 5-Oct-2014 on Hotels.com
My family and I stayed at this resort while traveling back from vacation with extended family. The hotel itself was clean, fit our budget and basic, although the water park was a great amenity. We got to the hotel before the check-in time, but the front desk let us check in anyway. There are not a lot of dining options in the hotel although there is a very good restaurant next door. Given that we booked a room last minute and were there during the off-season, we got a good deal.