Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
76% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from Winfield, WV

Loved staying at Crown Reef!

Posted 26-Jul-2014
Pros: The pools, lazy river, water slides and hot tubs were great. It was nice for the kids to have so much to do without leaving our condo.
We really enjoyed our stay. Our room was very clean and the staff was so helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Very nice hotel

Posted 27-Jun-2014
Pros: Staff was very nice and helpful. There was something for every age group to do. The hotel was very clean including my room.
Cons: elevators
Location: Myrtle Beach, dining, entertainment, amusement parks, shopping, etc.
The experience was great. I had a great time, and I will return again next year.
1 out of 5
by Phillip from SC

I don't know where to start to say stay away

Posted 17-Jun-2014
Pros: The remodeled room was overall very nice and the hotel is right on a very clean nice section of beach.
Cons: Everything - I would almost say tear it down and start over. Stayed before and it was better when it was a bit run down than when it was remodeled.
Location: Beachfront, Par 3 golf across the street, quick access to main thoroughfares to travel all around the area.
Our room was remodeled and new, but the balcony carpet was missing so we walked on the old adhesive. There were areas on the carpets that had sticky residue in several places near one bed. The bathroom had a brand new tube surround, yet the old leaky fixtures remained the same. This was also true of the sink. In Tower 1 (of 3) there were 1 1/2 functioning elevators for the entire 11 floor facility. One elevator was totally closed, and another would frequently get stuck on a floor and become non-functional. The ground floor waiting area frequently smelled of bad shrimp or other dead sea creatures, and the intermittently broken elevator smelled of either soured wet carpet or bleach. There are several hot tubs, yet only one was actually open, and it was a cold tub. We were aware of the delayed completion of the water slide (no biggie for us), but we were told on arrival (Wednesday) that there was chance for opening on Saturday. I guess no one follows up on the crews as on Wednesday, not only had even the first section of slide been placed, but the steps to the slide were not even built, nor the rotunda housing them glassed. We found we were told several different stories about conveniences/services depending on who you asked & when. While there were some very nice staffers, several were just simply impersonal and rude. They should not have any security as they tended to stand around and talk while people broke the rules (parking, pool hours, quiet hours).
3 out of 5
by A verified traveller

It was okay it was not as good as 3 years back...

Posted 9-Jun-2014
Had no water the first nite we stayed and elevator stop working twice ...Hope they get thing working right...
1 out of 5
by A verified traveller

Upset traveler

Posted 27-May-2014
Hotel was loud during bike week and the elevators smell like urine.
3 out of 5
Recommended
for Everyone
by A verified traveller

First time

Posted 18-May-2014
Under construction but not too bad. Especially price wise. Room was very clean and comfortable. If seeing a few "under cconstruction" doesnt bother you I would recommend taking a look here. Take advantage of the low rates while being offered!
2 out of 5
by Kelly from North Carolina

Don't Stay @ Crown Reef

Posted 13-May-2014
Check in is across the street from rooms, parking is near impossible, wait time on elevator is unrealistic, rooms are very small for price, bathroom is falling apart, and the list goes on and on why I wouldn't stay here again.
3 out of 5
by Linda from W. Dundee, IL

Yikes

Posted 11-May-2014
I missed the info about it being under renovation. The elevators were in terrible condition. The pool towels were so old faded and worn out, I would have thrown them out. The game room, bar and lazy river were the only redeeming things. The bed spreads were old and looked like leftovers from 1970.
4 out of 5
Recommended
for Everyone
by A verified traveller

on the beach

Posted 4-May-2014
Pros: On the beach, long lazy river poolside.
Cons: matresses were stiff boardlike , not very comfortable.
Location: good location
renovations were going on. Water slide scheduled for Spring 2014 not built yet. Elevator tower 3 very noisy.
2 out of 5
by A verified traveller

Posted 20-Apr-2014
We drove five hours to the beach, and when we got to Crown Reef Resort we was disappointed. I went in to get our room keys and the receptionist told me that they didn't have any rooms. I told her that we already paid Expedia 144.00 for a room. She said that Expedia shouldn't of book a room with us, and that Coral Reef Resort stop taking reservation through Expedia early that week. The receptionist told me to call Expedia. They had to find us a new room.