Lobby lounge

Reviews of The B Hotel

4 out of 5
The B Hotel
2107 Prime St, Madrigal Business Park, Ayala Alabang, Muntinlupa, Manila

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 548 reviews" "
Rating 8 - Good. 221 out of 548 reviews" "
Rating 6 - Okay. 50 out of 548 reviews" "
Rating 4 - Poor. 13 out of 548 reviews" "
Rating 2 - Terrible. 6 out of 548 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Irene

Liked: Staff & service
Disliked: Amenities
10 mins walk to alabang towncenter and Molito Mall 10mins drive to festival mall 20 mins drive to SM southmall Near sky way to go to makati,manila and Airport Quite but outside there’s nothing much to buy there’s only one convenience store. Old hotel but clean although need to upgrade already.Like there’s rain shower head but it will be good if have another handheld shower head. No shower cap. Hair dryer not strong enough. No vault to keep important belongings.No flat iron. Breakfast also need to improve varieties . Overall experience really good. I feel safe and all the staff are friendly,easy to book a grab.
Stayed 6 nights in Apr 2024
Response from Glennis, General Manager on Apr 21, 2024
Thank you for staying with us. We appreciate your wonderful feedback.It is feedback like this that we learn from and use to improve.We hope to see you again.

10/10 Excellent

Roberto Pacifico, Mechanicsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Glennis, General Manager on Mar 28, 2024
Thank you for your awesome feedback!

10/10 Excellent

celena

Stayed 1 night in Mar 2024
Response from Glennis, General Manager on Apr 21, 2024
Thank you for your awesome feedback!

10/10 Excellent

celena

Stayed 2 nights in Mar 2024
Response from Glennis, General Manager on Apr 21, 2024
Thank you for your awesome feedback!

8/10 Good

Mary Grace

Stayed 13 nights in Feb 2024
Response from Glennis, General Manager on Mar 28, 2024
Thank you for your feedback!

10/10 Excellent

Laurence, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and eager to help front desk staff
Stayed 5 nights in Jan 2024
Response from Glennis, General Manager on Feb 18, 2024
Thank you for your awesome feedback!

10/10 Excellent

Paciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location.
Stayed 3 nights in Jan 2024
Response from Glennis, General Manager on Feb 18, 2024
Thank you for your awesome feedback!

10/10 Excellent

Romalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Walking distance to shopping and dining.
Stayed 9 nights in Jan 2024
Response from Glennis, General Manager on Jan 24, 2024
Thank you for staying with us. We appreciate your awesome feedback!

8/10 Good

M Vivian Pacheco

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dining services was very slow especially in between lunch and dinner. Had to ask numerous times for things but still didn’t bring them
Stayed 2 nights in Dec 2023
Response from Glennis, General Manager on Jan 17, 2024
Dear M Vivian Pacheco,First, we would like to thank you for taking the time to leave a review. It is only through feedback that we were able to maintain and when necessary, improve our service to our valued guest like you. We do apologize with all sincerity if our service did not satisfy your expectations. It is our priority to ensure that every guest leaves Prime Cafe with a happy tummy and a happy heart! We hope to see you again soon!

8/10 Good

Ken

Stayed 1 night in Dec 2023
Response from Glennis, General Manager on Jan 17, 2024
thank you for your feedback!

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room, nice staff and close to shopping malls and restaurants.
Stayed 5 nights in Dec 2023
Response from Glennis, Hotel Manager on Dec 31, 2023
thank you for your awesome feedback!

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2023
Response from Glennis, Hotel Manager on Dec 31, 2023
Thank you for your awesome feedbck!

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location and convenience.
Stayed 2 nights in Dec 2023
Response from Glennis, Hotel Manager on Dec 21, 2023
thank for your awesome feedback!

10/10 Excellent

Roberto, Mechanicsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel several times over the last 4 years and its always excellent service
Stayed 3 nights in Dec 2023
Response from Glennis, Hotel Manager on Dec 11, 2023
Thank you for your awesome feedback!

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023
Response from Glennis, Hotel Manager on Dec 11, 2023
Thank you for your awesome feedback!

6/10 Okay

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Place is nice. Breakfast is below par except for the fresh omelettes, some staff are nice. Keycards fails in numerous occasions causing inconvenience. The doorman always nice and welcoming.
Stayed 8 nights in Nov 2023
Response from Glennis, Hotel Manager on Nov 21, 2023
Dear Mr. albert,We would like to thank you for taking the time to leave a review. It is only through feedback that we were able to maintain and when necessary, improve our service to our valued guest like you. We do apologize with all sincerity if some did not satisfy your expectations. Warm regards!

10/10 Excellent

CHARLES, CEBU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Location is is great. Right in the heart of Alabang town center. Spacious room.. Breakfast buffet was awesome. Pool is a bit small but aside from that, we thoroughly enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Glennis, Hotel Manager on Nov 13, 2023
Thank you for your awesome feedback!

10/10 Excellent

HYUK SANG

Just simple and normal for me
Stayed 1 night in Oct 2023
Response from Glennis, Hotel Manager on Nov 13, 2023
Thank you for your feedback.

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a GREAT choice for the price and location. Fantastic staff, and I loved the room service. The room was very nice, clean, and everything worked great. Highly recommend this place for a couple or single travelers.
Stayed 4 nights in Aug 2023
Response from Glennis, Hotel Manager on Aug 17, 2023
Thank you for your awesome feedback!

4/10 Poor

Verified traveller

Travelled with family
i booked this hotel for transit, it is far from the airport(30-50min) but because i saw it has hot tab. there was no hot tub. The sheets were bit rough seem it was washed overly and the kettle was not working, they changed but it was not working still.
Stayed 1 night in Aug 2023
Response from Glennis, Hotel Manager on Aug 14, 2023
Thank you for staying with us. We appreciate your feedback.Heartfelt apologies and we wish you had a better experience, it is feedback like this that we learn from and use to improve. Let me share this with the team.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and helpful. Room was clean and comfortable as well. I would definitely stay here again and for a longer time period.
Stayed 1 night in Aug 2023
Response from Glennis, Hotel Manager on Aug 10, 2023
Thank you for your awesome feedback!

10/10 Excellent

Vangeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B Hotel is a wonderful place near Alabang Town Center. It’s a nice place with the best staff. They are very accommodating, service oriented and sincerely nice. The price is also just right.
Stayed 14 nights in Jul 2023
Response from Glennis, Hotel Manager on Aug 10, 2023
Thank you for your awesome feedback!

10/10 Excellent

Maria, Port Huon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly, reliable, trustworthy. Housekeeping just forgot to replace our bath mat but no big deal. Food is great, location excellent and very quiet. We will be back for sure!
Stayed 2 nights in Jul 2023
Response from Glennis, Hotel Manager on Aug 3, 2023
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
They have no pool but they can shuttle you to sister hotel to use their pool. That’s not so convenient. Ten minute walk to Molito and Alabang town center which has many bars and restaurants. Family mart across the street as well as a great laundry shop. Great bed. Great AC. Great staff. Great guards to welcome you. 25 minutes to airport. Great for people doing business in Alabang, Las Pinas, or Cavite. Even not bad if your workin in Manila. Close to sky way. Close to SM. Close to Festival Mall. And prices right! Great value.
Stayed 1 night in Jul 2023
Response from Glennis, Hotel Manager on Jul 27, 2023
Thank you for your awesome feedback, Mr. Joseph. By the way, we have an outdoor tub on the 2nd floor. We hope to see you again in the not-so-distant future.

8/10 Good

Radakrishnan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
Great place, comfortable, clean, friendly & convenient. Nice spacious rooms. 😃
Stayed 1 night in May 2023
Response from Glennis, Hotel Manager on Jun 7, 2023
Thank you for the awesome feedback!

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 22 nights in Apr 2023
Response from Glennis, Hotel Manager on May 23, 2023
Thank you for your wonderful feedback.

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just right for us and amenities are okay. Staff our courteous and our housekeeper Anjo and Marlon are quick to respond to our request.
Stayed 1 night in Apr 2023
Response from Glennis, Hotel Manager on May 3, 2023
Thank you for your awesome feedback!

10/10 Excellent

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2023
Response from Glennis, Hotel Manager on May 2, 2023
Thank you for your awesome feedback!

4/10 Poor

Racquel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms badly needed deep cleaning and maintenance.
Stayed 2 nights in Apr 2023
Response from Glenis, Hotel Manager on Apr 17, 2023
Thank you for staying with us. We appreciate your feedback.We wish you had a better experience, it is feedback like this that we learn from and use to improve.

10/10 Excellent

matthew, Silverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room was comfortable, spacious and clean. The staff are very friendly from the front desk to security guards. My only issue was housekeeping waking me up at 9am. I don’t understand why housekeeping comes by before checkout at noon? It just makes more sense to clean AFTER people leave. But I would stay here again if I get the chance.
Stayed 2 nights in Apr 2023
Response from Glenis, Hotel Manager on Apr 8, 2023
Thank you for the feedback!

10/10 Excellent

Jhanine kate

Stayed 1 night in Mar 2023
Response from Glennis, Hotel Manager on Mar 28, 2023
thank for the awesome feedback!

10/10 Excellent

Dan

Stayed 1 night in Mar 2023
Response from Glennis, Hotel Manager on Mar 27, 2023
Thank you for the awesome feedback!

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. All the staff are nice, respectful and trustworthy.
Stayed 19 nights in Feb 2023
Response from Glennis, Hotel Manager on Mar 27, 2023
Thank you for the awesome feedback!

10/10 Excellent

Thomas J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. The service is great. The rooms are very nice and comfortable.
Stayed 1 night in Feb 2023
Response from Glennis, Hotel Manager on Mar 4, 2023
Thank you for your awesome feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about my stay Very satisfying
Stayed 7 nights in Feb 2023
Response from Glennis, Hotel Manager on Feb 23, 2023
Thank you for the awesome feedback! We hope to welcome you back in the not-so-distant future.

10/10 Excellent

Nicanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the mall and restaurants - you can walk it or ride the shuttle provided by the B Hotel.
Stayed 2 nights in Feb 2023
Response from Glennis, Hotel Manager on Feb 16, 2023
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Thomas J

Stayed 1 night in Feb 2023
Response from Glennis, Hotel Manager on Feb 13, 2023
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick this hotel it's an A++ hotel
Staff friendliness is excellent, the room we had was a double bed which was great. The buffet breakfast is by far is a great plus... Location was perfect for our trip... We had a great experience
Stayed 3 nights in Jan 2023
Response from Glennis, Hotel Manager on Feb 7, 2023
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

SamUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Glennis, Hotel Manager on Feb 7, 2023
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Kiyokazu

Liked: Staff & service, amenities, property conditions & facilities
Response from Glennis, Hotel Manager on Nov 13, 2023
Thank you for the perfect rating.

2/10 Terrible

desmond

Stayed 8 nights in Nov 2022

10/10 Excellent

Josephine

Stayed 4 nights in Nov 2022
Response from Glennis, Hotel Manager on Nov 20, 2022
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Glennis, Hotel Manager on Nov 18, 2022
Thank you for staying with us. We appreciate your awesome feedback!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay B Hotel
Room excellent with comfortable bed, plenty of power/USB sockets in the right places (not always the case) and good shower pressure. Staff responded well to queries and were all very welcoming. Room service food was good, although breakfast in the restaurant (paid for separately) was a little disappointing. However, the many restaurants of Alabang Town Centre and Molito are within easy walking distance (10 minutes). There are a couple of local mini-marts very close to hotel. Overall a definite recommend for anyone wanting to stay in Alabang.
Stayed 2 nights in Aug 2022
Response from Glennis, HM on Aug 30, 2022
Dear Mr Chris,Thank you for taking the time to review your stay with us.It is only through feedback that we were able to maintain and when necessary, improve our service to our valued guest like you.We hope to welcome you again soon.Sincerely,G. NarcisoHotel Manager

10/10 Excellent

Mira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Glennis, HM on Aug 11, 2022
Thank you for staying with us! Hope to see you again in the not so distant future.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 3 nights in Mar 2020
Response from Glennis, Hotel Manager on Jun 29, 2022
Thank you for your feedback. The hotel is now back to regular hotel operations. We hope to see you again in the near future. Regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Glennis, Hotel Manager on Jun 29, 2022
Thank you for your feedback. The hotel is now back to regular hotel operations. We hope to see you again in the near future. Regards,

8/10 Good

数右衛門

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First check in. Clean and Nice Hotel. Friendly staff
Stayed 3 nights in Feb 2020
Response from Glennis Narciso, CGSP on Feb 13, 2020
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer Hotel in great area
Newer hotel with a great staff, security, & parking. Delicious breakfast in newer facilities was a real plus
Stayed 1 night in Feb 2020
Response from Glennis Narciso, CGSP on Feb 13, 2020
Thank you for staying with us. We appreciate your awesome feedback!

10/10 Excellent

Maritess

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really very helpful and friendly. The food in the restaurant is convenient and delicious. Their cakes are exceptionally tasty. The place itself is not too fancy but it's located near shopping areas and they offer shuttle service to ATC and Festival mall.
Stayed 15 nights in Jan 2020
Response from Glennis Narciso, CGSP on Feb 13, 2020
Thank you for staying with us. We appreciate your awesome feedback!