Property amenity

Reviews of Four Points by Sheraton Munich Arabellapark


Reviews

8.0

Very good

Rating 10 - Excellent. 357 out of 1001 reviews" "
Rating 8 - Good. 413 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Beatriz

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The staff was unfriendly
Stayed 7 nights in Feb 2024

6/10 Okay

Virginia

Stayed 1 night in Nov 2023

10/10 Excellent

EITAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Haera

Stayed 5 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in a suite and recommend it for 3+ people. Plenty of bathrooms and a kitchen make it an excellent choice for a group. Also very private which was excellent during Oktoberfest.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Stayed 1 night in Sep 2023

10/10 Excellent

Tamara

Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out stay was short but well worth it. We got a complimentary upgrade to a nicer room which had a great view of Munich and the Olympia Park. The balcony was a nice touch. The pool was nice and on the top floor with an amazing view of all of Munich! The gym and spa are on the same floor and offer the same amazing views. The property is a short trip from downtown, with ready access to underground subway stations and taxis all around. Definitely worth the stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Camelia

Stayed 7 nights in Aug 2023

10/10 Excellent

Daniel

Stayed 4 nights in Aug 2023

6/10 Okay

Misti

Travelled with family
Our air conditioning was very poor and the body wash in the shower ran out and wasn’t refilled.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay at the Sheraton Arabellapark whenever we are in Munich. It is so convenient with ample street parking and subway access, offers a great breakfast buffet, and I just love the 1970s style of the hotel. Plus the 21st floor view of Munich are unsurpassed.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

deborah

Travelled with family, Travelled with group
Liked: Room comfort
Not bad, but not great.
The hotel was dated. The room was nice but needed a deep clean. The front desk was always really busy with a long line and only one person assisting the guests. Not within walking distance to all the attractions.
Stayed 5 nights in Jul 2023

8/10 Good

MAATH

Stayed 3 nights in Jun 2023

4/10 Poor

Timothy

Disliked: Staff & service, property conditions & facilities
Stayed here whilst getting surgery nearby. Post surgery rung reception to ask if someone could bring a bucket of ice up for the swelling as I’d just had surgery and was told to come down and get it if I wanted some. Used the iron and flames shot out the power cord. A tired run down building that’s clearly seen it’s prime. I wouldn’t stay here again.
Stayed 4 nights in May 2023

4/10 Poor

li-ting

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old, the room is just meh, cleanliness on the balcony is terrible. Security in the elevator is poor. Breakfast is only ok, too busy.
Stayed 1 night in May 2023

10/10 Excellent

pdeu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Subway and very quite for sleeping
Stayed 1 night in May 2023

2/10 Terrible

Heqin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were standing in line for 45 minutes at the reception waiting for check in. A group of people came behind us but got to check in first. Breakfast is decent but there were flies and ants near the tables.
Stayed 2 nights in May 2023

8/10 Good

Angie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good! Service was great and they were really accommodating. Not a lot going on in the area, but it’s near the subway so you can take it to downtown. Good amenities!
Stayed 1 night in Apr 2023

10/10 Excellent

Johann

Stayed 17 nights in Mar 2023

6/10 Okay

Edith

Business traveller
Liked: Cleanliness, amenities
It was very central for my needs. The room was quite nice. There was no milk for making tea. I had to ask for a bath Robe and Slipper. Shower gel was empty. Mini market was closed. Balcony looked very dated and was dirty and covered in pigeon dirt and a ripped pigeon net was hanging down from the Balcony.
Stayed 2 nights in Feb 2023

10/10 Excellent

shamel

10/10 Excellent

Susan, Worthing West Sussex

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel
This was a very nice and clean hotel. The bed and pillows were awesome. I would highly recommend.
Stayed 3 nights in Nov 2022

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Oct 2022

8/10 Good

Yimy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine for a busy business traveler, good amenities, a bit outdated ac controls, but great water temperature and water pressure!
Stayed 6 nights in Sep 2022

10/10 Excellent

Gloria Emerit, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, and breakfast.
Stayed 7 nights in Sep 2022

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and staff was nice. Close to the train.
Stayed 2 nights in Sep 2022

6/10 Okay

Kevin

Stayed 3 nights in Sep 2022

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
nice modern rooms but no real catering facilities and
Stayed 2 nights in May 2022

10/10 Excellent

Andrew, ESSEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym, pool. Sauna, dining excellent. View from pool excellent. Gym 24/7 excellent Breakfast excellent. Negatives Slightly dated /worn carpets, decor, but still very acceptable. No 24 hour proper tea , coffee dispenser, just cold drink machine, again ok but would be convenient. Staff attitude, helpfulness , professionalism 10/10.
Stayed 5 nights in May 2022

2/10 Terrible

Stephanie

Disliked: Staff & service, property conditions & facilities
Terrible stay - left after few hours of check-in
Misleading and misinformed and not aware that the hotel is under renovations when booked and had expectation to enjoy the hotel, spa and restaurants to find only the spa was open no restaurants and very poor service - paid extra for an empty mini bar! Dont know what was the point of taking extra money for what products or restaurants????
Stayed 1 night in May 2022

2/10 Terrible

RAHMOUNE

Stayed 3 nights in May 2022

4/10 Poor

Matthew

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointing
Unimpressed with the hotel, it’s nothing special. For a third of the price there are much better places to stay in the area. Wi-Fi. At £10 is rubbish and intermittent so you buy the expensive option..
Stayed 3 nights in May 2022

8/10 Good

Bogdan

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in experience was a total disaster. The receptionist, Johan KJ was super slow I had to wait 15 min to be seen , he didn't bother to ask a colleague to come and help him , he was totally beside subject . When I complained to him that I never encountered something like that in Marriott brand hotel he blamed corona virus for this. In the end someone else attended the desk beside him and my work colleague who was behind me in queue got all formalities done before me to prove a point....
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business stay
great stay perfect for business
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Barak

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nothing that I liked. Rooms are not modern at all. Restaurants and bars are all closed! there is nothing but lodging. when asking for a place to have a drink or eat (other than breakfast) you are sent to a neighboring hotel
Stayed 2 nights in Oct 2021

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2021

10/10 Excellent

matteo, München

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and it was very quiet so I slept well....
Stayed 2 nights in Dec 2020
Response from Front Desk on Jan 2, 2021
Dear Matteo, thank you very much for your kind review. We hope to welcome you soon again!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Alzbeta on Jan 2, 2021
Dear Thomas, thank you very much for your great Review! We are looking Forward to welcome you back soon! Kind Regards, Front Desk

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Greg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Visiting from Canada
Coffee was instant - not good quality. Expected lot more from a Sheraton. No hot tub - only an okay pool. Pool area was not very well kept. Messy and not very vibey.
Stayed 1 night in Oct 2019

10/10 Excellent

David

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They actually had one of our two rooms ready early during Oktoberfest season, which is pretty amazing.
Stayed 2 nights in Sep 2019

10/10 Excellent

Carla

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019