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Reviews of NH München Airport

4 out of 5
NH München Airport
Lohstrasse 21, Schwaig, Oberding, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 337 reviews" "
Rating 8 - Good. 77 out of 337 reviews" "
Rating 6 - Okay. 27 out of 337 reviews" "
Rating 4 - Poor. 12 out of 337 reviews" "
Rating 2 - Terrible. 13 out of 337 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, conveniently connected to the airport.
Stayed 1 night in Apr 2024
Response from Daniel on Apr 25, 2024
Thank you for your kind feedback, Massimo! We are glad to hear that you enjoyed your stay at our hotel and found our convenient airport connection to be helpful. We appreciate your positive comments and hope to welcome you back again in the future. Thank you for choosing to stay with us! Warm regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

10/10 Excellent

roger, Ruthercordton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly, although I have to always remind them of this. Regardless, it is a nice and convenient hotel to the airport.
Stayed 1 night in Apr 2024
Response from Daniel on Apr 16, 2024
Dear Roger,Thank you for your continued patronage and for choosing to stay with us regularly. We truly appreciate your loyalty to our hotel.We apologize for any inconvenience caused by having to remind us of your regular visits. Your feedback is valuable to us, and we will work on improving our recognition of our returning guests to ensure a seamless experience for you in the future.We are glad to hear that you find our hotel nice and convenient, especially in its proximity to the airport. We look forward to welcoming you back and providing you with another pleasant stay.Thank you once again for your loyalty and feedback.Warm regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

6/10 Okay

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty and loud. People tried to enter my room. Shuttle to airport isn’t free.
Stayed 1 night in Mar 2024
Response from Team from NH Muenchen Airport on Apr 8, 2024
Dear Megan, Thank you very much for your stay at NH Muenchen Airport - We are very sorry that we could not meet your expectations to your fullest satisfaction. We are looking forward to exceeding your expectations a little within your next visit. Unfortunately we are not able to offer additional services like our shuttle free of charge due to expanses which we have from our sideWarmest regards your

8/10 Good

Prashant, Pune

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel near Munich airport. Shuttle they charge, it is not complimentary.
Stayed 2 nights in Mar 2024
Response from Your NH Munich Airport Team on Mar 26, 2024
Dear Prashant, thank you very much for your feedback and your stay at the NH Munich Airport! We are looking forward to welcoming you back soon again. Kindest regards

10/10 Excellent

Luis

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Your NH Munich Airport Team on Mar 13, 2024
Dear Luis, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!Best Regards

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice there. We enjoyed the clean quiet rooms for the night we were on an unexpected layover.
Stayed 1 night in Mar 2024
Response from Your NH Munich Airport Team on Mar 10, 2024
Dear Jennifer, Thank you for your stay at NH München Airport - I am more than happy that we could convince you through our services. Thank you very much for your very good rating at this point . I am very pleased with your words of praise and I am proud to share them with the entire team. Nice that you liked it with us! We are already looking forward to making your next visit to something very special.Best regardsMrs Stefanac, Front Office Shiftleader & Team NH Muenchen Airport

8/10 Good

James

Stayed 1 night in Feb 2024
Response from Your NH Munich Airport Team on Mar 21, 2024
Dear James, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!Best regards

10/10 Excellent

Mingyu, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, really convenient for airport. Stayed one night to connect with the flight. All good.
Stayed 1 night in Feb 2024
Response from Your NH Munich Airport Team on Feb 18, 2024
Dear Mingyu, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!

10/10 Excellent

Yoseph, Englewood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for over-night stay @ Munich airport
Stayed 1 night in Feb 2024
Response from NH Muenchen Airport on Feb 9, 2024
Dear Yoseph, Thank you for your stay at NH München Airport - I am more than happy that we could convince you through our services. Thank you very much for your very good rating at this point . I am proud to share it with the entire team. Nice that you liked it with us! We are already looking forward to making your next visit to something very special.Best regardsMrs Stefanac & Team NH Muenchen Airport

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and incredibly helpful. Close to airport but far enough away to be quiet.
Stayed 1 night in Feb 2024
Response from Your NH Munich Airport Team on Feb 9, 2024
Dear Timothy, thank you very much for your stay at the NH München Airport - I am very happy that we were able to convince you with our services. Thank you very much for your good rating at this point and your kind words which I would like to pass on to the entire team. We look forward to welcoming you again soon! Warmest Regards

10/10 Excellent

Rhyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Your NH Munich Airport Team on Feb 2, 2024
Dear Rhyan, thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. We look forward to welcoming you again soon!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Stay Near the Airport
My family and I had an early flight and the hotel was convenient to the airport. It was comfortable and worked well for a one night stay before flying out.
Stayed 1 night in Jan 2024
Response from NH münchen Airport on Jan 11, 2024
Dear Julie, Thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. Nice that you liked it with us! We look forward to welcoming you again as a guest in our home soon. Kind regards Team NH München Airport

10/10 Excellent

Zhihe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With many airplanes flying above, we can't hear any noise in our room. There is also a parking lot at the back of hotel and there's no charge.
Stayed 2 nights in Dec 2023
Response from NH Muenchen Airport on Jan 11, 2024
Dear Zhihe, Thank you so much for choosing NH Muenchen Airport and for your evaluation here! Warm regards your Team from NH Muenchen Airport

10/10 Excellent

RHEMA CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Your NH Munich Airport Team on Jan 18, 2024
Dear Christine, thank you very much for staying at the NH Munich Airport and for your feedback! We are looking forward to welcoming you soon again. Warmest regards

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2023
Response from Your NH Munich Airport Team on Jan 18, 2024
Dear Jaqueline, thank you so much for your stay at NH Muenchen Airport – I highly appreciate your very good rating here. I hope to welcome you again soon in our hotel. Warmest regards

10/10 Excellent

Allan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent airport hotel easy to access by shuttle 7 euros each and taxi was 20 euros excellent simple friendly check in They had a good restaurant open late. A rooms veryclean and sound proof Recommend a place to stay
Stayed 1 night in Dec 2023
Response from Your NH Munich Airport Team on Dec 12, 2023
Dear Allan,thank you very much for staying at the NH München Airport Schwaig - I am very happy that we were able to convince you with our services. Thank you so much for your outstanding rating at this point, which I would like to pass on to the entire team! We look forward to welcoming you again as a guest in our hotel soon. Warm regards

10/10 Excellent

roger, Ruthercordton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times, and it is my go-to hotel for flying from Munich. Always clean with a friendly efficient staff.
Stayed 1 night in Dec 2023
Response from Your NH Munich Airport Team on Dec 12, 2023
Dear Roger, thank you very much for staying at our hotel and your kind words! I am very happy that we were able to make your stay a pleasant one. We hope to see you soon again. Kindest regards

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Your NH Munich Airport Team on Dec 12, 2023
Dear Lily,Thank you so much for choosing NH Muenchen Airport and for your great feedback here!Best regards

6/10 Okay

Lin

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk completely mass up me with someone else when check in. Everything in the room is good except mild strange smell of bedding. This is the only hotels I stayed during the fall and winter trip has lotion for dry skin which i really like.
Stayed 1 night in Nov 2023
Response from NH Muenchen Airport on Nov 23, 2023
Dear Lin Jiang.Thank you for sharing your feedback about your stay at our hotel. I’m sorry to hear that the front desk made a mistake during your check-in process. We will make sure to address this issue with our staff to ensure that it doesn’t happen again in the future.I’m glad to hear that you enjoyed the lotion for dry skin that was provided in your room. We understand that it’s important to have quality amenities during your stay, and we strive to provide our guests with the best possible experience.Regarding the strange smell of the bedding, we apologize for any inconvenience this may have caused. We take cleanliness very seriously, and we will investigate this issue further to ensure that it doesn’t happen again in the future.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future.Nice GreetingsNH München Airport Hotel Team

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for a quick sleep between flights.
Stayed 1 night in Nov 2023
Response from Christina - Front office Agent on Nov 11, 2023
Dear Michael, thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards,NH Hotel Team

10/10 Excellent

noriko

Stayed 1 night in Nov 2023
Response from NH Muenchen Airport Team on Nov 5, 2023
Dear Noriko, Thank you very much for your stay at the NH München Airport Schwaig - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. We look forward to welcoming you again as a guest in our hotel soon. Kind regards, NH München Airport Team

10/10 Excellent

Kathleen

Very modern and efficient place to stay.
Stayed 1 night in Oct 2023
Response from Your NH Munich Airport Team on Oct 27, 2023
thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. I hope to welcome you again soon in our hotel. Warmest regards

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Team NH MÜNCHEN AIRPORT on Oct 27, 2023
Dear Michael, thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards

10/10 Excellent

Jennifer, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to airport and great service!
Stayed 1 night in Oct 2023
Response from Your NH Munich Airport Team on Oct 23, 2023
Dear Ms. ShevockThank you so much for your review! We appreciate the feedback, and will pass it onto our staff.Kind regards,

10/10 Excellent

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night in Germany
The hotel just 10 minutes away from the airport,, I stayed one night after a long holiday in Germany and I needed a place to relax and be comfortable and that what I get from this hotel,, I was quite a clean room,, the room was huge to get my luggage and settled my things,, the only downside is that the parking is not free even if it’s the hotel private area,, they should mention that in the description,, but everything else was perfect
Stayed 1 night in Oct 2023
Response from Your NH Munich Airport Team on Oct 21, 2023
Dear Nourah, I am more than happy that we could convince you through our services. Thank you very much for your very good rating at this point and for the comment about the parking, we will definitely look into it. Hope to see you soon again. Warmest regards

8/10 Good

Steven, Durham

Business traveller
Liked: Cleanliness, staff & service, amenities
Nothing out of the ordinary, not terrible but your basic room. Internet was not working, when I tried to call the desk, the room phone wire was ripped. Breakfast 20 euro-wow, really? For the money, you can get something better
Stayed 1 night in Oct 2023
Response from Your NH Munich Airport Team on Oct 23, 2023
Good morning Mr. Segal,Thank you for staying with us at NH Hotel and thank you for taking the time to leave us a review. We will look into the telephone and internet situation. I am sorry to read that we could not meet our high standards this time for your stay, but we use the feedback to improve the experience for our future guests and your future stays.Kind regards

10/10 Excellent

Yehoshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for our short in tranzit stay.
Stayed 1 night in Oct 2023
Response from Saskia - Front Office Shiftleader on Oct 18, 2023
Dear Yehoshua,thank you so much for your stay at NH Munich Airport -I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Saskia - Front Office Shiftleader on Oct 18, 2023
Dear Robert, Thank you for your stay at NH München Airport - I am more than happy that we could convince you with our services. Thank you very much for the outstanding rating at this point. We are already looking forward to making your next visit something very special.Best regards

10/10 Excellent

Verna Dawn

Liked: Cleanliness, staff & service
Close to airport and rail connections
Stayed 2 nights in Sep 2023
Response from Saskia - Front Office Shiftleader on Oct 18, 2023
Dear Verna, thank you so much for choosing NH Munich Airport and your good feedback! We hope to welcome you again soon. Warmest Regards

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Your NH Munich Airport Team on Oct 18, 2023
Dear David, thank you for your stay at our hotel and your good rating. We would be happy if you could tell us what you were missing during your stay; because only with your honest opinion we are able to improve our qualities for you. We are looking forward to giving you a warm welcome soon again. Kind Regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Saskia - Front Office Shiftleader on Oct 18, 2023
Dear Robert,thank you for staying at the NH Munich Airport. I hope that you had a good time staying with us. We would be grateful if you could provide us with some points of improvement to convince you even more of certain services. We hope to welcome you again soon in our hotel. Kindest Regards

10/10 Excellent

roger, Ruthercordton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient to the airport. I have stayed here many times and have never been disappointed.
Stayed 1 night in Sep 2023
Response from Team NH Muenchen Airport on Sep 28, 2023
Dear Roger, thank you so much for your stay at NH Muenchen Airport – I highly appreciate your very good rating here. I hope to welcome you again soon in our hotel. Warmest regards Team NH Muenchen Airport

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Team NH Muenchen Airport on Sep 28, 2023
Dear Barbara, Thank you for your stay at NH München Airport - I am more than happy that we could convince you through our services. I am very pleased with your words of praise and I am proud to share them with the entire team. Nice that you liked it with us! We are already looking forward to making your next visit to something very special.Best regards

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We were only there one night, but have no complaints. Utilized the bar and restaurant during our stay and were satisfied with both.
Stayed 1 night in Sep 2023
Response from NH München Airport on Sep 28, 2023
Dear Jonathan, Thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. Nice that you liked it with us! We look forward to welcoming you again as a guest in our home soon. Kind regards, Team NH München Airport

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property
Stayed 1 night in Sep 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Nina, Thank you so much for choosing NH Muenchen Airport and for your good evaluation here! Warm regards your Team from NH Muenchen Airport

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Katrine, thank you very much for your stay at NH Muenchen Airport - We are very sorry that we could not meet your expectations to your fullest satisfaction.We would be very grateful for your advice, so that we can constantly improve.Warmest regards your Team from NH Muenchen Airport

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for airport access.
The hotel was very clean, and the breakfast was excellent, but expensive (21Euros) All staff members were very friendly, professional and helpful! The only negative is that if you want to go into Munich it is pretty inconvenient. The nearby bus stop is useless on weekends. You can take the shuttle to the airport, and then the train into town, but that takes over an hour each direction. This not a complaint, but people should understand the situation before booking.
Stayed 2 nights in Sep 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Eric, many thanks for your stay at the NH Muenchen Airport and for your feedback. Warm regards Your Team from NH Muenchen Airport

8/10 Good

Zona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel room was very clean and the bed was comfortable. I requested a room with no extra beds. However, there were bunk beds in our room. The restaurant was terrible. My medium rare steak was very overcooked. My husband’s medium steak was also overcooked l. The red wine sauce was disgusting and I could not taste the red wine. I would suggest trying the buffet instead of ordering off the menu. The waiters in the restaurant were immature high-diving each other.
Stayed 1 night in Sep 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Vitaly, Thank you very much for your stay at NH München Airport - I am very sorry that we could not meet your expectations to your fullest satisfaction.We are looking forward to exceeding your expectations a little within your next visit. Warmest regards your Team from NH Muenchen Airport

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and beds were comfortable.
Stayed 1 night in Sep 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Theresa, thank you so much for your stay at NH Muenchen Airport – I highly appreciate your very good rating here. I hope to welcome you again soon in our hotel. Warmest regards Team NH Muenchen Airport

2/10 Terrible

Dan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Do yourself a favour and find another hotel near the airport!
Stayed 1 night in Sep 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Dan, Thank you so much for choosing NH Muenchen Airport and for your evaluation here! We are really sorry that we could not meet your expectations.Warm regards your Team from NH Muenchen Airport

8/10 Good

Hemant

Stayed 1 night in Aug 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Hemant, Thank you so much for choosing NH Muenchen Airport and for your evaluation here! Warm regards your Team from NH Muenchen Airport

10/10 Excellent

Julia

Amazing
Stayed 1 night in Aug 2023
Response from NH Munich Airport on Sep 14, 2023
Dear Julia, thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards Christina Gravou - Front Office Agent

10/10 Excellent

Yidong

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from NH Munich Airport on Sep 14, 2023
Dear Yidong, thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regardsChristina Gravou - Front Office Agent

10/10 Excellent

Yidong

Stayed 2 nights in Aug 2023
Response from NH Munich Airport on Sep 14, 2023
Dear Yidong, Thank you very much for your stay at the NH München Airport Schwaig - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. We look forward to welcoming you again as a guest in our hotel soon. Kind regards, Christina Gravou - Front Office Agent

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in the area.
Stayed 1 night in Aug 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear William, many thanks for your stay at the NH Muenchen Airport and for your feedback. Warm regards Your Team from NH Muenchen Airport

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exactly what we wanted to expect. Shower is beautiful, room is spacious and modern. This is the most affordable place we could find. 17min to airport and around 13min to therme erding waterpark! The food was great but expensive for buffett. No noise, clean, perfect!
Stayed 1 night in Aug 2023
Response from NH Munich Airport on Sep 14, 2023
Dear Ashley, Thank you very much for your stay at the NH München Airport Schwaig - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. We look forward to welcoming you again as a guest in our hotel soon. Kind regards, Christina Gravou - Front Office Agent

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel
I stayed in a superior room, which had a bit more space, a free minibar, and free use of the minibus. The good points: Most of the staff are helpful. The room was clean and fresh. The AC worked well - very welcome after being stuck in the stuffy airport. The provided toiletries were of good quality. Some of the breakfast was nice - I appreciated the muesli bar. The bad points: Communication between staff is poor - I ordered a lunch bag, saw the receptionist write it on a form, but the receptionist in the morning denied all knowledge and didn't bother to follow up. Dinner was quite bad - the choice is poor, especially for vegetarians, and the quality not great. The minibus is *way* too small / infrequent for the number of guests staying, and €7 is some cheek for that level of "service".
Stayed 1 night in Aug 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Matthew, first of all we would like to thank you for your stay at NH Muenchen Airport and we deeply regret, that we couldn't meet your expectations to your full satisfaction. Please be ensured, that all responsible employees are aware of their duty to go constantly and purposefully into our guests' needs to make your stay as comfortable as possible. We are looking forward to giving you a warm welcome soon again. Best regards Your team NH Muenchen Airport

2/10 Terrible

Rogeh EL

Very embarrassing, our flight to Munich got delayed by six hours and got diverted to land in Milano, due to the harsh weather conditions in Munich, and came to Munich only the second day, not utilized the room, never checked in, the hotel was notified on time upon this delay and diversion, that this is a force majeur, and requesting a refund, they refused. Very bad way of treating customers, not recommended to use such hotel
Stayed 1 night in Aug 2023
Response from NH Muenchen Airport on Sep 28, 2023
Dear Rogeh, thank you very much for your stay at NH Muenchen Airport - We are very sorry that we could not meet your expectations to your fullest satisfaction. But in this case the refund can unfortunately not be made by us, due to the fact that you paid to expedia. Please feel free to contact them about a refund we will in this case of course provde a refund.Warmest regards your Team from NH Muenchen Airport

10/10 Excellent

ARTUR

Friendly staff, quiet, cool and clean rooms and love the restaurant food and staff
Stayed 1 night in Aug 2023
Response from Lena on Aug 20, 2023
Sehr geehrter Arthur, herzlichen Dank für Ihren Aufenthalt im NH München Airport Schwaig- ich freue mich sehr, dass wir Sie mit unseren Serviceleistungen überzeugen konnten. Haben Sie ebenfalls vielen Dank für Ihre sehr gute Bewertung an dieser Stelle, die ich gern an das gesamte Team weiterleite. Wir würden uns freuen, Sie bald erneut als Gast in unserem Hause willkommen heißen zu dürfen. Herzliche Grüße

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here for the dinner or breakfast buffet!
This hotel is pretty close to the airport. It was a 30 euro taxi to go to hotel on arrival, from the train statiion. It has a fee for the mini bus back to the airport after our stay. Staff was friendly and helpful. Rooms were spotless. Shower no tub. Hotel has an amazing dinner and breakfast buffet. It was the best of any place we have ever stayed for buffet food.
Stayed 1 night in Aug 2023
Response from Lena on Aug 20, 2023
Sehr geehrte Sharon, herzlichen Dank für Ihren Aufenthalt im NH München Airport Schwaig- ich freue mich sehr, dass wir Sie mit unseren Serviceleistungen überzeugen konnten. Haben Sie ebenfalls vielen Dank für Ihre sehr gute Bewertung an dieser Stelle, die ich gern an das gesamte Team weiterleite. Wir würden uns freuen, Sie bald erneut als Gast in unserem Hause willkommen heißen zu dürfen. Herzliche Grüße