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Reviews of Hotel Royal

Hotel Royal
Schillerstrasse 11a, Munich, BY

Reviews

7.6

Good

Rating 10 - Excellent. 217 out of 1008 reviews" "
Rating 8 - Good. 459 out of 1008 reviews" "
Rating 6 - Okay. 231 out of 1008 reviews" "
Rating 4 - Poor. 62 out of 1008 reviews" "
Rating 2 - Terrible. 39 out of 1008 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the winter no heat, no blanket
Stayed 1 night in Feb 2024

4/10 Poor

Karen, Alexandria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for what we needed
Stayed 2 nights in Feb 2024

8/10 Good

Tiffany

Liked: Staff & service, property conditions & facilities
Great place to stay for the price no complaints
Stayed 6 nights in Jan 2024

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Feb 2024

2/10 Terrible

chunyan

Disliked: Cleanliness, staff & service, property conditions & facilities
Was redirected to a different hotel than the one booked due to renovation on short notice. Much worse condition, no blackout certain, broken bed and minimal breakfast options, inferior to what was described in original listing
Stayed 3 nights in Dec 2023

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
With no air conditioning, you're forced to keep the windows open for some ventilation. Unfortunately, there are strip clubs and bars all along the street, and nonstop noise, screaming, honking and talking all night. When the clubs shut down at 5 AM, then the delivery trucks start rolling in. There really is no way to sleep in peace. We went without sleep for 3 days, which really diminishes whatever time you have in Munich. It's a shame, really, because the staff is great and the property itself is clean and safe. The breakfast was fresh and enjoyable, and they've obviously upgraded the dining room recently. But the location of this hotel drops the experience there to a 3 our of 5. Oh, and the elevator is horrible, so just be prepared to carry your luggage up.
Stayed 3 nights in Sep 2023

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, room and sooooo close to the train station. Excellent!!! the only bad thing it’s the noises outside it’s not nice area like all the property near to the train station. But it’s safe.
Stayed 3 nights in Dec 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a good location. Lots of cafes and food options nearby. There was construction going on while we were there which limited parking. We found parking around the corner, but it was quite expensive. The front staff are great. Very friendly and helpful. There is a free breakfast that's nice. The room was spacious, but the bathroom is no the small side. Of note, if you are placed on the 7th floor, the elevator stops after the 6th.
Stayed 2 nights in Nov 2023

8/10 Good

Dennis Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really welcoming and helpful. The only thing for me is that there is no fridge in the room
Stayed 3 nights in Nov 2023

8/10 Good

Yin Fei

Travelled with group
This hotel is closed to central station and Karlsplatz. Good location. Staffs are quite helpful. My room is not noisy at all. I’m quite happy with my stay at the hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Gerald

It's 01.24, there is a constant thump of techno, not from inside the hotel, I checked every room. Reception is locked. Have stayed here many times, 24 hour reception, never an issue. A Moday night, how can this be tolerated?
Stayed 1 night in Nov 2023

6/10 Okay

Giovanni

Travelled with family
Liked: Staff & service, property conditions & facilities
Gentlemen nightclubs around the hotel. Not good to stay with your family.
Stayed 4 nights in Sep 2023

6/10 Okay

Monique

Travelled with family
Disliked: Amenities
The property was average. I have seen better and I have seen worse. The breakfast and reception area is beautiful! The breakfast was very good and tasty! I did not like the room set up as I had to turn sideways to get in and out of the bed because of the walls/location of the bed. The bathroom was my least favorite. It was clean but still very old/grimy looking. We stayed on the 7th floor. The elevator only goes up to the 6th floor so you have to walk up. Hotel entrance was a bit hard to find. I didn’t like that they only have 1 key for a room. I had to coordinate with my roommate just to be able to get in the hotel as the outside access is locked.

8/10 Good

Eriks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

IOANNIS

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It was overall very average as far as the hotel is concerned. It was pretty noisy outside during the night - it's a lively area but even with the windows closed you could hear a lot - music and people taking. It didn't seem worth the cost given what you get for staying just one night.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Close to station but basic, price reflects that
The check in was informative and friendly. The room had dust on the floors. My pillow had stains on it but was clean as smelt washed.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
I had a great couple of days in this hotel and everything was fine. Any staff I was in contact with were helpful and friendly. The breakfast was really good with a wide selection. The room I had was a twin and was clean and well maintained. The area around the hotel is a bit poor but not hostile in any way.
Stayed 2 nights in Oct 2023

8/10 Good

Elisabeth

Travelled with group
Friendly staff and an excellent breakfast
Stayed 1 night in Sep 2023

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
No water or coffee in the rooms or available until 7:00am. Lobby isn’t open after midnight but still couldn’t get a coffee from their machine unless it was breakfast hours.
Stayed 5 nights in Oct 2023

10/10 Excellent

Oliver

Stayed 1 night in Oct 2023

6/10 Okay

Fidel

Not Royal Enough
Was expecting a regular sized bed. haven't slept in a twin bed in a long time. remote didn't work on my small 30in TV but since it floated about 2 ft above the bed, I could change the buttons manually. Would have been nice to have a channel lineup.
Stayed 1 night in Sep 2023

6/10 Okay

Craig

Travelled with group
Stayed 3 nights in Sep 2023

10/10 Excellent

Evgeni, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel, BILLINGS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel did not have hot water for a shower 2 of our 3 days there. When I asked about hot water on the third day, the lady running the food buffet got angry at me and accused me of lying about not having hot water, because after I finished my cold shower, the hot water started working again. The hotel is located above a strip club in a very sketchy neighborhood. If you don’t get to the breakfast buffet first thing in the morning they run out of certain items and don’t replace them. The lady running the breakfast buffet was extremely rude. The front desk staff were kind and pleasant.

6/10 Okay

Jeff

Stayed 4 nights in Sep 2023

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water and because I was leaving early reception was closed so needed to drop key card off at another hotel, I’ve never heard anything like it.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ben, Salinas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty Shower No hot water Management didn’t care to fix it . Night life was noisy all night below hotel
Stayed 2 nights in Sep 2023

2/10 Terrible

Brianna

Travelled with family
This motel is the worst I’ve ever stayed at in my life! The neighborhood is full of prostitution, gambling and constant shouting from drunks. The rooms are in a disgusting state, no A/C, mold is all over the stall shower and ceiling of room, random hairs in the bed sheets and visibly dirty toilets. No hot water, don’t expect a fridge and the elevator barely works so you must take the stairs to be sure not to get stuck. Would never recommend this place ever!
Stayed 2 nights in Sep 2023

8/10 Good

Alison

Stayed 4 nights in Sep 2023

4/10 Poor

Terry

Travelled with partner
The hotel is very old, has no ac and is directly above a strip club and casino. The street below is very loud throughout the entire night and into the AM, even with the windows closed. (And we desperately needed them open for coolness) I would NOT recommend this property.
Stayed 1 night in Sep 2023

8/10 Good

THACH, MANVEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, location very convenient, next to good restaurants, 5 minute walk from the Munich Hbf main train station. Delicious breakfast and coffee! I would have given a perfect score if the hotel has AC, because it's so hot, about 83 degrees but feel worse with all the walkings.
Stayed 3 nights in Sep 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

2/10 Terrible

Jane

Disliked: Cleanliness, property conditions & facilities
Extremely noisy -
Stayed 1 night in Sep 2023

6/10 Okay

Subhendu

Travelled with family
Disliked: Amenities
location is perfect as its very close to the Munich main train station, however the surrounding areas are a little bit rough - room cleanliness could be improved. Breakfast is good. Needed a kettle in the room but had to struggle to get one as they didnt have a working kettle and reception tried and get me one from another hotel, which wasnt good enough. its ok for a quick one night stay I wouldnt recommend for long stay/stay with family/children.
Stayed 2 nights in Aug 2023

6/10 Okay

Rene

Liked: Cleanliness, staff & service
Nice staff and breakfast, but noisy. Didn’t seem like a 3 star hotel.
Stayed 3 nights in Aug 2023

8/10 Good

Zare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dianna

Stayed 1 night in Sep 2023

8/10 Good

Andrew, Witney

I read some reviews for this hotel before I booked, and most of them were spot on - yes it's not the most desirable area, and it's a noisy street, particularly the cars beeping their horns at all times, yes there are some slightly undesirable establishments on the street but for somewhere to put your head down at night it is fine. Rooms were basic but functional and comfortable, the breakfast was quite basic but plentiful, and the staff were pleasant and helpful. It's very close to the U-bahn stop and actually if you go the other way there are plenty of food outlets, a Lidl literally 2 mins away and another public transport stop with trams if you need them. Only gripe is checkout - early so no one in the desk, told to go to a sister hotel 200yds along the street but the guy there seemed clueless about the process! But seemed to be ok!
Stayed 3 nights in Aug 2023

2/10 Terrible

Andrey

Liked: Staff & service
Disliked: Property conditions & facilities
No AC, old building, small room, very noisy
Stayed 2 nights in Aug 2023

4/10 Poor

Joseph Peter

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs in the shower, bathroom smelled bad, clearly hasn't been cleaned, kept awake m the night due to shouting in the street - strip bar next door, very basic facilities, no air con (just a fan which didn't really help).
Stayed 2 nights in Aug 2023

8/10 Good

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and good hotel
Stayed 5 nights in Aug 2023

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap price but you get what you pay for. Shower was filthy, cups had someone else’s lipstick on them, walls were scuffed, incredibly hot inside (probably 35 ), fan did not work and were told no when asked for a new one.
Stayed 1 night in Aug 2023

2/10 Terrible

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Didn't feel safe or clean.
Terrible part of town. Tree strip clubs on the same street within 200 feet of hotel. Very rough neighborhood. Parking was a 15 min walt away in a bad neighborhood. Room small and hot, bathroom falling apart and not clean. Ended up just leaving after 45 minutes and sacrificing the money we had paid for the two nights. At least the staff at desk was friendly.
Stayed 2 nights in Jul 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and great for an easy overnight stay. They also had a fan in the room which was nice.
Stayed 1 night in Jul 2023

4/10 Poor

zhaoyang

Travelled with partner
Disliked: Property conditions & facilities
Dirty dirty and dirty. Toilet is not flushed from previous use!!! No A/C. Try to avoid!
Stayed 1 night in Jul 2023

4/10 Poor

Hong

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023