The only good thing we found was that the staff on the front desk were very friendly.
Issues we found are as follows:
1) Blood stained bed base
2) Bed bottom sheet comes off exceedingly easily when lying on the bed, revealing bare mattress underneath (not nice to wake up on)
3) There was someone’s chopped finger nail on the pillow of one of the beds
4) We reserved a double bed and got two single beds
5) The beds are on wheels and slide around extremely easily, so you go to sleep in one area of the room and then wake up elsewhere after having rolled over/gently moved around on the bed whilst sleeping
6) Room cleaning staff shout in the corridors early in the morning
7) Staff smoke at an open door at the bottom of the stairwell, with the air flow sending the smoke up to the rooms
8) Whilst we did not expect absolute luxury, this definitely does not seem to be as good a hotel as is made out on the website/ booking websites.
9) Could do with air conditioning.
10) Mattresses were overly soft, even for someone who likes a soft mattress
11) Furniture in the room had bits smashed off it/ damaged
12) Slow internet
Overall, if we knew it was going to be like this, we would have paid more and gone elsewhere or paid significantly less for a similar or better experience in a youth hostel.