On arrival after a hot and tiring journey, we were welcomed like family and made to feel at home. The staff were all exceptionally friendly, without being overly formal or fussy. Lovely oasis of calm in a hot and busy city.
Excellent location. Beside train station. Must ask for air conditioned rooms - they DO have them - but only on some of the floors. Only the remodeled rooms have the A/C units. Older rooms on higher floors are VERY hot, stuffy and do not provide proper ventilation. Stayed in a non-a/c room first, the A/C. Other important information: we were told that they LOCK the luggage door when you put items in. The day manager not only refused to lock the door - but was rude, disrespectful and said it was not his responsibility to lock the door. This was OPPOSITE what the night manager told us.
Though I gave an excellent rating, do have one complaint. The 19 Euro extra charge for air conditioning should have been disclosed when I booked through Expedia. It was advertised as having AC. That was 19 Euro per night per room, adds up when staying several nights and needing 2 rooms for family.
The staff were faultlessly helpful (with great English if/when needed) and the place is everything you need it to be - reasonably sized rooms, alright beds, and very clean - at a very fair price. The breakfast won't knock you out but totally par for the budget European hotel course really. The area, to the west of the station on the south side of the tracks is a bit seedy - lots of casinos and adult entertainment - but we never felt unsafe at all and practically every other building is a hotel, including some of the nicer chains (a bit closer to the station), so you're in plenty of company.
Traveller from London
The 3*** TOP Hotel Senator Munich is located in the city centre between the main railway station and Theresienwiese. All 51 …More
Just west of the old town, the area around the main station is crammed with hotels and pedestrian areas filled with shops. Further north is the city's museum district, which is home to the Alte and Neue Pinakothek, the Pinakothek der Moderne, the restored Glypothek, the Museum of Antiquities, and the Lenbachhaus, which exhibits the work of Bavarian painter Franz von Lenbach.