Front of property

Reviews of Boutique Hotel Bawa Suites

3 out of 5
Boutique Hotel Bawa Suites
352, Linking Road, Khar West, Mumbai, Maharashtra

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 83 reviews" "
Rating 8 - Good. 30 out of 83 reviews" "
Rating 6 - Okay. 20 out of 83 reviews" "
Rating 4 - Poor. 9 out of 83 reviews" "
Rating 2 - Terrible. 2 out of 83 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kwok

Average rating
It is ok. hotel is average as far as the conditions of the room. needs update. service are very good.
Stayed 3 nights in Dec 2023

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and helpful. Room was clean and functional.
Stayed 5 nights in Nov 2023
Response from Boutique Hotel Bawa Suites on Dec 21, 2023
Dear Leanne,Thank you for your kind words! We are delighted to hear that our staff made your stay enjoyable and that you found your room clean and functional. We appreciate your feedback and hope to welcome you back soon!Management

4/10 Poor

erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Wendell, Yonkers

Liked: Cleanliness, staff & service
This is a nice hotel with great potential. The rooms (in the back) are very nicely appointed and quiet compared to those in the front of the property. There is construction going about my. They don’t tell you upon check -in so you may get stuck with a room with a boarded up window that is still very noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has lovely staff, great food in Q Cafe especiallt Sadaf who makes an amazing coffee, Samson and Oliver, as well as the staff for room service. The rooms are a good size and cleaned everyday by friendly house keeping staff who are proudd of their work. There are rennovations being done at moment but will be finished soon, which will include a lovely new cafe restaurant, and sitting out area. Front desk staff so helpful and will assist with anything you need or with directions.
Stayed 15 nights in Sep 2023

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No indication given of renovations being done. Had to listen to constant jack hammering and grinding.
Stayed 16 nights in Apr 2023

10/10 Excellent

Heath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was renovations happening whilst I was staying here, the staff are all exceptionally friendly and very helpful. Sherin on front reception is a major asset to the business! Such a kind welcoming face to the business. The wifi was a bit off and on due to the renovations ( Which we all need to understand, motels , hotels & boutiques need to be upgraded.
Stayed 13 nights in Apr 2023

8/10 Good

Ganas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I couldn't find anything to complain about the front office very, very good, very clean rooms and bathrooms, the breakfast very, good selection very neat and clean and the room rate was good no evening dinning but room service is available the service staff great the room service food selection, quality(taste)and pricing was excellent. I am going again in December I will definitely be staying at this establishment. I was at this hotel for my dental implants please keep this standard
Stayed 14 nights in Jun 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mine was a short 8 hour stay to do some shopping staying close to International Airport. The staff were friendly, the room was clean and spacious. Good toiletries were provided. There is an axcellent coffee shop within the hotel.
Stayed 1 night in May 2022

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dental treatment
We arrived & all was better than we expected room was large & clean shower & toilet big enough, cupboard & draw space for our long stay was good staff were very welcoming & the service from housekeeping to room service was good would recommend any one to stay there
Stayed 26 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. The in-room dining service could be refreshed. Too much on Indian flair. Western breakfast is recommended. Stop putting Chilies/Spices into everything including tea.
Stayed 13 nights in Mar 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bawa Suites gets 10/10 from me. They have the absolute best staff ive seen staying in Mumbai. The meals are as good as it gets 10/10. The staff are very clean and covid responsive and helpful 10/10. I highly recommend this fine place. Also has a cafe downstairs and upmarket fruit and veg store outfront. 10s all round :)
Stayed 19 nights in Feb 2022

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had no real problems with my stay but one little problem who have made it except would have been a bed topper on the bed the staff tried their very best to make my bed a little softer I Higley recommend BAWA Suite absolutely spotless even have your own hand sanitizer
Stayed 10 nights in Jan 2022

10/10 Excellent

Benard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very welcoming. Especially Suresh
Stayed 7 nights in Aug 2021

10/10 Excellent

MAHESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was an excellent experience overall. What distinct was the breakfast and the minibar. Me and my spouse were delighted by the overall experience.
Stayed 1 night in Aug 2021

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2020

10/10 Excellent

Anoop

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel stay was very pleasant. The staff are very cordial. The hotel picked up and dropped us off at the airport, upon our request. That was wonderful since we were three ladies travelling. Food was good as well along with the service. We recommend this hotel to anyone who is looking for a comfortable stay.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and attentive. Decor was pleasant and room was very clean. Location was great, next to many nice restaurants. Only downfall was I booked specifically for the bathtub as Indian washrooms do not usually have one but water pressure to fill up tub was so poor It took a very long time to fill bath. Other than that everything was great and would stay again.
Stayed 2 nights in Jan 2020

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job
Was fine for a night’s business trip. Room service food was OK And room was quite big.
Stayed 1 night in Jan 2020

10/10 Excellent

Pratish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in a convenient location
Location is very convenient on Linking Road - some good restaurants within walking distance (10 mins). Staff were helpful and smiley and the rooms were comfortable - would definitely stay here again.Only criticism possibly is value for money - it's a bit pricey.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rate was too high and the service and the overhaul experience was poor! The rooms need to be renewed.
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

CHANDRASHEKHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
my stay for overall good and comfortable
Stayed 7 nights in Mar 2019

6/10 Okay

Arvinder

Liked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

S, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay in this hotel . Staff friendly and efficient. Local shops and amenities are walking distance.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near amenities. Matress could be of a better quality.
Stayed 3 nights in Dec 2018

8/10 Good

Manish

Liked: Staff & service, room comfort
Impeccable location budget hotel
Small boutique but the hotel is in a great location although not for long stays
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a solid hotel for a good price for my few nights in Mumbai.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Good services, clean rooms.
Stayed 3 nights in Aug 2018

10/10 Excellent

Manka

Superb!
Was amazing and comfortable
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value hotel
Room was great. Good accommodations at a central location.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The most comfortable and cozy room and great location
Stayed 1 night in Jul 2018

8/10 Good

Gajpal

Liked: Cleanliness, staff & service, room comfort
Good location for stay at western suburbs
Hotel is fine & location is good, but needs renovation. Also the hotel must pay attention towards the special requests mentioned while booking, this time being requirement of proper invoice with guest's complete company name, address & GST no. I had to remind after getting the same missing in the invoice received at the hotel.
Stayed 1 night in May 2018

8/10 Good

Nabil, Oman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff but dated hotel
This was my second stay and really love the staff members from Suresh, Nina, Sharon and Shaikh. Hotel needs a major refurbishment as you can notice wear on a few places. Plus the Air con is old and required maintainence during my stay. Breakfast is cheap and good. Tip. Take the room without breakfast and pay the property as its cheaper that way.
Stayed 3 nights in May 2018

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and attentive staff
Good hotel, very clean and the entire staff is very attentive and helpful. Sharon, Suresh, Neena and Shaikh were very helpful in all request. A few cons - WIFI is not shared during check in but only after 30 mins, , there is no fault of staff here as that's how the system is what I can understand.also net is pretty slow. The pillows were soft but thick and not comfortable People who have sensitive necks be wary and request for other pillow options. Apart from the above the hotel is excellent.
Stayed 2 nights in Apr 2018

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall

6/10 Okay

sunita

Disliked: Staff & service, property conditions & facilities
Not happy
The service needs to be more immediate! The rooms need updating as dark, the wallpaper is scuffed. Also why do you need a rug in the rooms it’s unhygenic !
Stayed 3 nights in Mar 2018

2/10 Terrible

CLEMENT

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I need a GST invoice for my stay and the hotel denied for the invoice quoting that I should connect with Expedia instead.

10/10 Excellent

ASHISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bawa Suites is Simply Good !!
Very nice property at excellent location with amazing service !!
Stayed 2 nights in Feb 2018

8/10 Good

oliver

Liked: Cleanliness, staff & service, room comfort
Good location on a budget
Great location and staff were very good Rooms were fine for the price although you can hear your neighbors
Stayed 2 nights in Feb 2018

8/10 Good

Munbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, food, staff, wifi could be faster!
Stayed 2 nights in Jan 2018

8/10 Good

Mamad , London

Liked: Cleanliness, staff & service
Good location if you are shopping in Linking Road.
When we arrived in Mumbai and was given an upgrade free of charge. The room was larger in size. As it was on third floor you could hear noise from High Street and the room was smelling of cigarette although when we booked we specifically asked a non-smoking room. The staff was very polite and helpful. I was able to get my sim card quickly on the following day by 3: 30 pm , which was quite handy. Usually takes 3 days to get activated whenever I travel to India. I must thank the gentleman at reception (forgot his name) who called a contact of his Mr Dilip who sorted out my Indian Sim card. The room needs a bit update, but it is well located.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disappointing - Poor
The lift did not work. Even when it does, they stop in in some floor to help the housekeeping staff. The stairs were always blocked with daily maintenance items. They donot do proper timely maintenance. The hotel is in maintenance mode all day long. It does have that neat ambience. No proper service. Not a good choice for a pleasant stay.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best experience and Not even worth the money spent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely start to our holiday...
The staff were very friendly and extremely accommodating. The breakfasts were lovely and with a great variety. The room service was lovely and always came quickly. Other than the confusion over the final room service bill as there was not a routine system for recording what we'd had/already paid for the service was excellent. Very happy with our stay here and would definitely come again. Great proximity to Linking Road and plenty of shopping nearby.

4/10 Poor

Devina, mauritius

Disliked: Property conditions & facilities
PRICE AND QUALITY OF SERVICE NOT VALUE FOR MONEY
WE REACH HOTEL VERY EARLY AND WAITED FOR VERY LONG TO GET AN EARLY CHECKING. I WENT WITH A FRIEND WHO IS A REGULAR CUSTOMER AND THE CUSTOMER SERVICE WAS NOT TO THE STANDARD WITH REGARD TO A REGULAR CLIENT....