Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Perfekte Lage ggü. einer Mall

Posted 13-Mar-2015
Pros: Lage und Preis
Cons: Toaster/bessere Klimaanlagen
Location: Ortsrand von Nelspruit, Shoppen
Für einen Zwischenstopp um Lebensmittel aufzustocken für den anschließenden Besuch im Krüger Nationalpark ideal. In der Mall gegenüber befinden sich Restaurants, shops und ein großer Lebensmitteldiscounter, eine Tankstelle ist auch gleich neben dem Hotel. Die Zimmer sind geräumig und in Ordnung.
4 out of 5
Recommended
for Families
by Masayofrom 東京

満足

Posted 3-Feb-2015 on Hotels.com
ロビーが美しく、部屋はキッチン付きでロングステイにも快適。目の前がショッピングモールで大きいスーパーも入っており、利便性も高い。クルーガーはあまり人気のない季節だと思うがホテルは大盛況。ちょっと年配のフロントの女性が頑固で、2時ジャストじゃないとチェックインさせてくれなかった。Nelspruitでホテルという名がついた宿舎ではピカ一だと思う。
3 out of 5
Recommended
for Couples
by deesfrom Duiven

Beetje gedateerde kamer.

Posted 23-Jan-2015 on Hotels.com
Hotelkamer gedateerd,heel klein terras met een stoel.
2 out of 5
Recommended
for Families
by Philippefrom New York

Service Bad Enough, It's Funny

Posted 19-Jan-2015 on Hotels.com
For 2 nights, I booked 2 rooms (509 and 511). When I needed my daughter next door, I had to step out and knock, because the phone in my room didn't work. From Monday, when I checked in, to Wed, when I checked out, I made a point of reporting the problem at least once a day, pointing out each time that it was indeed due to the very problem at hand that I had to walk to the front desk - rather than, say, call - to report it. The very first time, the clerk smiled and so unconvincingly said it would be taken care of, I was tempted to shoot back, Dahlin', you don't have to say it, if you don't believe it. Then there was that bartender... I ordered ice-cream at the bar...I know, I know, ice-cream at the bar, I was looking for it, but he did hand me a bar menu, and it listed ice-cream. After 20 minutes had passed since he left (presumably to fetch the ice scream I asked for), I figured I'd go check in the direction he headed through the lobby toward the restaurant (about 30-40 meters away). Halfway, I meet up with him on his way back, whereupon he hands me a bowl of ice cream with a dirty spoon wrapped in a cloth napkin: "Oh, here," he says as he hands me the order (both of us standing smack in the middle of the lobby). I was too busy laughing to notice in what direction he disappeared, in an eye blink. This place is supposedly a 3-star hotel across the street for a shiny mall, not by a highway, but it's altogether a first-rate truck-stop motel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maputo, Mozambique

Spacious and convenient-bad in the summer

Posted 16-Jan-2015
Pros: The rooms are, on a square footage/meter basis, the BEST deal in Nelspruit. They also have a great pool!
Cons: THE AIR CONDITIONING.
Location: I'langa mall is right across the street. You do not hear street noise. Easy parking right in front of the room (almost always). Close to hospital.
I have stayed here on many occasions, so I have a lot of experience in different kinds of rooms. The rooms are very spacious and clean, and the beds and very comfortable. However, they have the worst air conditioning system I've ever experienced. For one, the 2-bedroom suites have NO air conditioning in the smaller room. No ceiling fans either, in any of the rooms. The air conditioner in the rooms seems like an old-school hotel air con, but they are new. Sometimes, the remotes are hard tooperate. In my most recent room, it kept turning off every 45 minutes to 2 hours, but I could re-start if I flipped the switch. This is not the first time we've had a horrible broken air con experience. On my recent stay, it got no cooler than 80 degrees Fahrenheit in the room! It was horrible. When you complain to the front desk, they may move you at night, if there is a room available. But, who wants to move when you have a 7-year old and it's raining outside?? So, TL; DR, it's hot in the summer, better during other times of the year.
5 out of 5
Recommended
for Couples
by Fardeen

This traveller left a rating score only Posted 16-Jan-2015 on Hotels.com
3 out of 5
Recommended
for Families
by Annikafrom Johannesburg

Good value for money

Posted 13-Jan-2015 on Hotels.com
Good value for money. Great swimming pool for kids. Easy walk to shopping centre (across the street).
4 out of 5
Recommended
for Families
by Paulafrom Maputo-Mozambique

Need a review

Posted 7-Jan-2015 on Hotels.com
I really enjoyed my stay and my parents, kids and family as well The Receptionist on duty on the 30th and 31th treat us bad and all of us had the same impression, she did not impress us at all Free internet not working properly On line booking refers to one night for free if booking ten nights and I booked online 4 rooms for 3 nights each totalizing 12 nights and each room had 2 occupants but I did not win a night for free
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Longjumeau

Très bel hôtel offrant de grands appartements

Posted 1-Jan-2015
Pros: Les appartements, le cadre et la piscine sont des atouts majeurs
Cons: Les services et la disponibilité des employés
Location: Peu de choses à voir à Nelspruit lui même. C'est un bon point de départ pour la Route des cascades. A visiter le Shangana Cultural Village à Hazyvew
Dommage que les horaires de restauration ne sont pas conformes au standing de ce type d'hôtel: - 20h30 heure maxi pour dîner, même le soir du réveillon de Noël - trop d'attente pour être servis...même en ayant commandé le menu 1 heure avant de nous rendre au restaurant, démarche qui nous a été imposée par l'hôtel lui même!!! - à 22h00, bar fermé
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for the weekend

Posted 1-Dec-2014
Good choice because of the proximity of I'Langa Mall