Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from St. John's, NL

Great location and great rooms

Posted 27-Oct-2014
Pros: It's a cut above what I am used to getting in service and room and food.
Cons: Maybe the credit card charge for the restaurant could say "Sofitel Restaurant". I thought that the hotel charged me for extras but they didn't.
Location: What isn't near by? Close to the Art Museum, restaurants, the subway is 1.5 blocks down. It's in the Montreal downtown.
Just walking into the place makes you feel like you've made a great choice. It's a grand entryway and the staff greet you with smiles and "what can we do"s. The bar and restaurant are top shelf and it's reasonable priced, which is refreshing for a luxury hotel. The elevators are quick too. My room was a good size and super clean. The TV was modern, the beds obscenely comfortable with 2 different firmnesses of pillows which is brilliant (one between the knees and one for the noggin. The bathroom was nothing short of amazing. Marble, shiny, awesome full body mirror, and glass wall shower> The turn-down service was perfect; when I got back to my hotel after a meal and too much wine, I found my way into the room and it was tidied up and classical music was quietly playing from the Bose stereo system. It was heavenly. Also, the cleaning staff must be invisible. I would leave mid morning and come back just after noon and everything was spic and span.
5 out of 5
Recommended
for Everyone
by A verified traveller from Victoria B.C.

family time in Montreal

Posted 20-Oct-2014
Pros: Perfect location and the room - large and comfortable
Cons: nothing we could think of
Location: Easy walking distance to wonderful shopping, museums and excellent pubs and restaurants. Mt. Royal looms in the background
Wonderful time in this beautiful and historic city. The old part of town is a delight to explore and the pubs and restaurants around the old square and a pleasure to pop in and out of, warm and friendly staff await.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Oct-2014
Great location and staff. Room ok but nothing special. The internet policy was a pain in that you had to reenter the ever changing code each time you accessed your device, Also "worse manicure ever" according to wife so only grades a 4.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Wonderful room and staff marred by resto prices

Posted 16-Oct-2014
Pros: clean, well appointed room & well located, polite, friendly professional staff
coffee, OJ, small cup of yoghurt, fresh berries & toast for two cost an outrageous $75.00 - outrageous cash grab!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

great hotel

Posted 15-Oct-2014
clean and comfortable great hotel in great location would stay again
5 out of 5
Recommended
for Everyone
by A verified traveller from hudson river valley. ny

Montreal Sofitel stay.

Posted 11-Oct-2014
Excellent service and accommodations. Very professional staff and lovely room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Munich

Nice Hotel directly located in downtown

Posted 10-Oct-2014
Pros: very helpful and supporting Concierge
Cons: climatisation could be a little bid higher temperatured
Location: underground shopping mall MC Gill University mount real Montreal
check in quick and professional rooms quiet comfortable nice area around for shopping and to go out.
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Cruces, NM

Posted 6-Oct-2014
Pros: See above comments.
Cons: Nothing, we were quite pleased.
Location: We were close to restaurants, shopping and the Fabrege' collection at the fine arts museum.
The young man at the consierge desk was very helpful in getting our boarding passes and suggesting a very nice restaurant. We had excellent food in your restaurant as well. The room was clean and quiet. The young woman at the front desk who checked us in was Also very efficient, kind and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 3-Oct-2014
Location: Museum, Botanical Garden, Shopping, Dining
Must speak French staff knows and understands very little English.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super Comfortable!

Posted 29-Sep-2014
Super fabulous stay! No problems with room. Drinks were just a little slow at the bar at night.