Ratings based on 687 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nyc

Best of Montreal

Posted 28-Feb-2015
This hotel is my first choice whenever I travel to Montreal. From lobby to rooms and facilities are exquisite. The resturant and staff is an experience. Centrally located it is perfect for business and vacation.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom montreal

Convenient in winter ,warm atmosphere

Posted 26-Feb-2015
Attention was very obvious , caring personnel and personalized service , highly recommended in a friendly atmosphere , warm , comfort ,clean , mad mostly smiling people around
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Montreal

Brief stay - overall very good

Posted 24-Feb-2015
Pros: Peaceful room, A/C was not noisy, food was good (but $$), great staff
Cons: Flux of water in the shower was a bit weak and the complimentary internet too slow
Location: It is right in the middle of downtown - so plenty of things to do nearby.
We stayed for only one night but everything went well. The complimentary internet was quite slow and we had a bit of trouble switching to the faster paid internet.
3 out of 5
by A verified traveller

All was good Except the "luxury room" itself..

Posted 22-Feb-2015
All was good Except the "luxury room" itself.. the room could stand as a physical testament to the word "meh". Bland/meh decor& carpet.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Montreal

Friendly staff, perfect stay

Posted 22-Feb-2015
Pros: I liked the friendly staff, the beautiful rooms, and the location is pretty good as well.
Cons: I think the room service menu could use an improvement. Not many good choices for those people arriving late at night and want something good to eat.
Location: Bank across the street, its a short walk to all the best shopping. Plus lots of really nice restaurants nearby.
I only stayed for one night, however, it was the best night I have ever spent in a hotel. Staff were quick and had excellent customer service. The bathroom inside my room was ridiculously nice and clean and the room was pretty big and well layed out.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

High Quality In This Special City

Posted 18-Feb-2015
Pros: Comfortable bed in a nice bright sunny room with good space Nice city streets view. The thermometer actually works! Lovely Renoir restaurant and bar
Cons: Nothing to improve; an excellent hotel and the service was excellent.
Location: Centrally located - I love that its a walkable city - close to cafes, restaurants, shopping, Museum of Fine Arts, Mount Royal, and McGill University
A very enjoyable stay. My first in a Sofitel. Wonderful greeting at check-in. Very welcoming staff who even showed me around the hotel. Friendly and polished staff always helpful and polite. Great sitting area with coffee table books. Good gym and sauna which I used every day. Nice link to the superb French artists with the Renoir restaurant. Keen to stay again some time, and try other Sofitel hotels.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Oshawa

Always a Pleasure to Stay there

Posted 25-Jan-2015
Pros: I am a repeat customer of the hotel, and will continue to be, every question is answered quickly. Services are prompt.
Cons: The bar closed too early. I went to a Habs Game then for drinks and when I got back the bar was already closed.
Location: Everything I wanted was close by, within walking 10 to 15 minutes.
The Staff there are good from the moment I gave them the keys to my car until the Bellman tapped the trunk and waived me good by.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto, ontario

Great staff

Posted 19-Jan-2015
Best trip experience in montreal, restaurant was amazing, best brunch(sunday) that I've ever had
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Marrakech

Hotel sympa mais loin du centre ville

Posted 14-Jan-2015
Experience enrichissante perrsonnel du cafe restaurant tres sympathique
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2014
Excellent location, wonderful service, large rooms, affordable