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Rating 10 - Excellent. 274 out of 1002 reviews" "
10 - Excellent
274
Rating 8 - Good. 375 out of 1002 reviews" "
8 - Good
375
Rating 6 - Okay. 197 out of 1002 reviews" "
6 - Okay
197
Rating 4 - Poor. 94 out of 1002 reviews" "
4 - Poor
94
Rating 2 - Terrible. 62 out of 1002 reviews" "
2 - Terrible
62
7.4/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Mitch
Travelled with family, Business traveller
Apr 17, 2024
Place is getting old and time for some updates
Other then that good place to stay
Mitch
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 19, 2024
Thank you for sharing your feedback, Mitch. Please know that we are working on updates and I am pleased that your stay was satisfactory. I do hope that you will visit us again for an even superior stay in the future.
The property is not clean. The seventh floor smells. We had to move floors
Sheila
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 13, 2024
Please accept our apologies for not having provided a beautifully cleaned room. It is our goal to ensure every guest enjoys an exceptional stay. We will work hard to improve and hope that you'll give us another chance to better serve you in the future.
Not as good as customer service as I liked. Hard to get information out of the hotel reps.
Zaman
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 13, 2024
I am saddened to note that your stay with us was disappointing and that our staff was not helpful and welcoming during your stay. We will work hard to make improvements and I do hope that you will give us another opportunity to better serve you next time you visit Montreal.
I am so very pleased you enjoyed a wonderful stay with us, Debbie. Thank you for rating your recent stay and we very much hope that you will come back and visit us again soon.
6/10 Okay
Kerry
Travelled with family
Apr 9, 2024
Liked: Staff & service
Disliked: Cleanliness
Convient location close to everything in Downtown Montreal. Older building, could use some upgrades, flooring, better balcony door (seals better). Units do however have what you need for short stays...
Kerry
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 13, 2024
Thank you for providing feedback on your recent visit, Kerry. I am pleased our location served you well, though I do apologize for the dated aspects of the hotel. We are working to make improvements and I hope that you will come back and enjoy a superior stay in the future.
8/10 Good
Paul, Toronto
Apr 8, 2024
Liked: Cleanliness, staff & service
Paul
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 13, 2024
Thank you for rating your recent stay with us, Paul. I am pleased to note your visit was satisfactory. We will continue to work hard to provide an excellent experience for our guests and we hope you will come back and visit us again soon.
Apart from having to leave the car in a public parking lot in front of the hotel - and having to leave the keys with the attendant… this is a perfect and affordable place to stay in downtown Montreal.
Warning to dog owners. There is no grassy area for them to use around the hotel. Concordia had a very small patch of grass around the corner but they have security guards telling you that there are no dogs allowed (we broke that law 😆). Bit of a pain.
Cynthia
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 13, 2024
I am delighted you enjoyed your stay with us, Cynthia. I do apologize that it was difficult to find a nice grassy area for your pets. I do hope that you'll come back and visit us again the next time your travels bring you through Montreal.
6/10 Okay
Jeff
Apr 5, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent hotel and everything was in walking distance
Jeff
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 13, 2024
Thank you for letting us know about your recent stay, Jeff. I am pleased our location served you well and please know we work hard to continuously improve our services. I do hope that you'll come back and visit us again during future travels so we can provide an even superior experience.
8/10 Good
Thomas
Travelled with group
Apr 1, 2024
Liked: Cleanliness, staff & service
Good for a weekend trip with friends but not long term stay
Thomas
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 14, 2024
Thank you for your review, Thomas. I am pleased you enjoyed your weekend getaway. We will continue to work to improve our services and I do hope that you will choose us again the next time you head to Montreal.
I am so very pleased you enjoyed a wonderful stay with us, Annie. Thank you for sharing your experience with us and we look forward to seeing you again during future travels.
This was a great option for watching a Montreal Canadiens game if you're looking for something budget-friendly. It's nothing fancy, but it works if you're for something that is close to the Bell Center for a good price.
Jessica
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 14, 2024
I am delighted our rates provided you with an excellent value and that our location served you well, Jessica. I hope you enjoyed the game and we look forward to providing another exceptional stay the next time you head to Montreal.
The hotel is old. The rooms are good but need some painting and patch up work. The hallways need renovation. Room windows need to be replaced. Couldnt open the door to the balcony. But thats ok. We only slept there for overnight . Morning continental free breakfast was ok. There was enough to eat. Front desk staff was professoonal. There is no pool at this hotel.
Thank you for rating your recent stay with us, Jody. Please know that we are working on improvements and I do hope that you will give us another chance to better serve you in the future.
8/10 Good
Germaine, Shannon
Mar 25, 2024
Liked: Staff & service
loved the proximity to the Bell Centre with 3 Irish pubs in front of hotel, restaurants close.
did not like the vagrants all around and in front of hotel
Germaine
Stayed 8 nights in Mar 2024
Response from Hotel Management on Apr 14, 2024
Thank you for sharing your feedback with us, Germaine. I am pleased our location served you well, though I do apologize the area made you nervous. Please know our staff will always prioritize guest comfort and safety and will address concerns from our guests. I hope that you will choose us again during a future visit so we can provide an even superior stay.
Check in service was excellent, I was impressed with the room ( big, clean, and beautiful)
I definitely come back and totally recommend it
👏👏👏👏👍
jose
Stayed 1 night in Feb 2024
10/10 Excellent
Alma
Feb 25, 2024
Alma
Stayed 1 night in Feb 2024
8/10 Good
Dustin
Feb 22, 2024
Dustin
Stayed 1 night in Feb 2024
6/10 Okay
Hayley
Travelled with partner
Jan 22, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The first room I went into was a MESS. But the staff were so nice and gave us a new room. I think if they did renovations, the building could be amazing!
Hayley
Stayed 1 night in Jan 2024
6/10 Okay
Wendy
Jan 21, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Wendy
Stayed 2 nights in Jan 2024
6/10 Okay
Sarah
Travelled with family
Jan 19, 2024
Disliked: Property conditions & facilities
i liked that it was close to Bell Center. It was run down and showing its age. Very noisy from other clients and street noise.
Sarah
Stayed 1 night in Jan 2024
6/10 Okay
Paul
Jan 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The pull out bed wasn’t fit to sleep on. No sheets for it either. We needed up not being able to use the pull out bed.
Paul
Stayed 3 nights in Jan 2024
10/10 Excellent
Paula
Travelled with partner
Jan 15, 2024
Liked: Cleanliness, staff & service
Location was great, we were in town for a hockey game so we were able to walk to the bell centre easily. The downside was the shower but over all hotel was fine. Location was more important 😁