Ratings based on 527 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Charming Hotel-Great Location!

Posted 21-Feb-2015
Lovely Room with exposed brick walls. Comfortable Bed with wonderful pillows. Close to everything-across from the port (although-we were there in dead of winter) Around the corner is the Scandinavian Spa-a must do!! Plus the hotel gave each of us 15% off coupon for the spa. We went twice it was so good. Great restaurant on St. Paul walk ing distance-Olive & Gourmand. Staff at hotel were very hospitable. We will definitely stay here again. Nice bar downstairs-we also each got a complimentary drink.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Saratoga Springs, NY

Great location.

Posted 17-Feb-2015
Our room was beautiful. It overlooked the street. The only issue was on Saturday night the dance club across the street was blaring their music to almost 4am. I learned the next day that there are strict rules with noise ordinances and the security at the hotel can tell the club to turn their music down. On Sunday night, there was no noise at all. Nathalia, the concierge, is truly wonderful and helped us make dinner reservations prior to our trip. We dined at Borraco and Mondavie and both were incredible meals as well as within walking distance. Great hotel!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vermont

Great hotel in Old Montreal

Posted 9-Feb-2015
Friendly and helpful staff, comfy bed, clean room, great location and wonderful character. Great value for the money; and would happily book here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Fall in Love with Old Montreal!

Posted 31-Jan-2015
Exceptional time overall. Great service and hospitality! Beautiful rooms worth a lot of character.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mississauga, ON

Great Old Montreal Location

Posted 28-Jan-2015
Great room, friendly staff, and perfect location for exploring old Montreal
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2015
Great location and very nice rooms. Restarant and bar also very good. Awesome
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

Best concierges I have ever encountered!

Posted 3-Jan-2015
Pros: Staff and location.
Location: It is in the heart of everything!
Charming hotel that is in the heart of everything. The beds were fantastic and the hotel bar/restaurant made it easy to relax. What sets this hotel above all the places I have stayed is the staff. Friendly and accessible. The concierges really made our trip flawless. They started helping us plan our trip months before our arrival. This is an amazing place to stay in Montreal.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Montreal

Relaxation and Pampering for our Anniversary

Posted 29-Dec-2014
Pros: Everything
Central location to Old Montreal to visit the museums, galleries, pop out for lunch and enjoy a delicious dinner. Hotel was chic, elegant with a touch of old world class. Our suite was large, comfy and stylish. Bathroom a great size and loved the walk in shower. We enjoyed breakfast in our room and it was hot and tasty. Definitely recommend. We enjoyed a tasting menu in the Verses restaurant and the dining room staff were very knowledgeable and courteous. This was a staycation for us and we loved it.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, Ontario

Beautiful and noisy

Posted 29-Dec-2014
Very nice property in a great location. Rooms with nice finishings and amenities in bedroom/bath/closet. Pleasant public areas, well appointed and courteous staff. Unfortunately, paid for an upgrade to a larger room in the west end of the building, situated above the Mechant Boeuf bar/restaurant, and had pounding dance beat coming through walls and floors until 2am nightly. Staff suggestion was that they would ask the bar to turn down the volume. That didn't work.
4 out of 5
Recommended
for Everyone
by A verified traveller

Charm and character

Posted 29-Dec-2014
Quaint hotel with lots of charm and character. Easy access to all things Old Montreal has to offer. Lovely lobby bar and restaurants. Service at restaurants poor and slow but then not a great surprise as most Montreal restaurants have little or no service quality.