Ratings based on 834 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Zagreb

Visiting Montreal

Posted 26-May-2015
We decided to try this hotel for a quick, one night stay while we were in Montreal. Excellent hotel of this class...newer property and kept extremely clean. Front desk staff is very friendly and welcoming.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Great location, friendly staff, and awesome pool for all ages. Definitely a great stay!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NE Patriots/Tom

Staff was exceptional in effort and pleasantness.

Posted 24-May-2015
Pros: Front desk staff, cleansiness, location, spa.
Cons: Food, food service, laundry service.
Location: there is so much to dio within a couple of miles.
Staff was exceptional in effort and pleasantness. Hotel laundry and Hotel restaurant were not as good as other aspects of the hotel. Great location, nice outside tub, pool, spa etc. Hotel was super clean and modern. Lobby computers were modern and fast. Area was a bit noisy due to a large amount of outside construction.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2015
Great service, good location. They really accommodated five of us and a dog. The only issue was some reconstructions close to this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2015
We called about the air conditioning that was not working. The maintenance employee that came to service it stated we had the fan set on the wrong setting and that it "wasn't really hot in the room". We, as guests were warm as it was in the 80's that day. Come to find out the circuit breaker had to be switched over - then the AC worked. Other than that somewhat rude experience - everyone else was wonderful. Hotel was very clean. Room service was timely as well. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ottawa, ontario

Best bed I've ever slept in at a hotel!

Posted 1-May-2015
Awesome hotel. Nice pool. Nice bed. Let us stay in later to sleep more and then gave us access to the pool/spa for an entire extra day. Will go there again !!
2 out of 5
by A verified travellerfrom maine

Check in is slow and staff is confused

Posted 29-Apr-2015
3 star hotel, good location with construction across street u get an early wake up, towels were cheap, food was cold for room service as we had b fast in room twice won't ever go back, fan in bathroom was broken not a top notch place by any count
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 24-Apr-2015
Awesome hotel in the heart of downtown Montreal will definitely be back
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Toronto

Fantastic

Posted 6-Apr-2015
Pros: Clean, new, modern, centrally located
Cons: Nothing
Location: Very close to downtown shops, and walking distance to Old Montreal
It was our third time in Montreal in 2 years and Le Chrystal was the best hotel that we stayed in. Comparable room and service to the usual Ritz Carlton, Four Seasons or Conrad hotels that we usually stay in. New, modern, and clean. I would not hesitate to recommend it to anyone. This will be our go to hotel on Montreal from now on.
5 out of 5
Recommended
for Everyone
by A verified traveller

Downtown - close to the bell centre

Posted 1-Apr-2015
Rooms were spacious - check in was quick. Great stay