Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Awesome Weekend!

Posted 29-Jul-2014
Pros: Great location, and the most comfortable bed ever! Wonderful, helpful valets!
Location: Perfect location to stay if you're seeing a concert at the Bell Centre. The best Italian restaurant across the road.
Great family weekend with something for everyone to enjoy
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Very good location

Posted 25-Jul-2014
The hotel is very comfortable, modern and very clean and close of everything.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Great location not so great service

Posted 20-Jul-2014
The hotel is beautiful and the chandelier collection stunning. Amenities are great as well. HOWEVER, the staff is friendly yet not at all competent. Mostly they are clueless about what they are offering. The restaurant menu is very limited and for the price the food is average. Most importantly for a VIP access hotel they give you nothing at all. So I would probably not go back as a VIP guest but it's worth visiting once.
5 out of 5
Recommended
for Everyone
by A verified traveller from quincy MA

As soon as we arrived, we felt home.

Posted 19-Jul-2014
Greeted by a very enthusast Bellman. Certainly big help when travel with the whole family on vacation. The whole experience was great. Clean, neat, room. Will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

About hotel

Posted 9-Jul-2014
The hotel was great ,staff very nice room was awesome only thing the food wasn't that great but over all awesome hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Heart of downtown

Posted 8-Jul-2014
Very nice, but unfortunately a lot of construction in area while there.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vermont

Posted 8-Jul-2014
Great location and hotel, The restaurant needs work. At breakfast it took more than :10 for a server to come to the table :15 more to get a cup coffee and :20 more to get a bagel and french toast. After the order was placed two other servers asked for our order. There were only people at five tables. Check in time was three and we didn't get room until 4:40.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice decent hotel

Posted 8-Jul-2014
Pros: Location, tidy room, decorative
Cons: Staff/service
Location: Location is quite good. Near Mary Queen of the World Cathedral, which attracted us a lot. There are also very nice restaurant in a few blocks.
Overall speaking it was a fine experience. The only unpleasant thing was about the parking charge. We didn't know there would be a parking charge or the amount (CAD 35 per night) until we checked out. No one mentioned anything to us at check-in. Finally, the girl checking me out told me I should know parking in downtown Montreal should have a fee, and I should know it will be expensive. I felt talking to my professor when I got a "D" Room is good, but it is not as large as showed in photos, especially the living room
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Great hotel for a weekend away (girls/couples)

Posted 7-Jul-2014
Pros: The staff was friendly, the rooms and lobby were stylish and clean and the rooftop lounge and hot tub (although very small) was relaxing and lovely.
Location: All the major shopping is on St. Catherine's street which is a few blocks away.
Our hotel room wasn't ready when we arrived but the staff was so kind and gave us vouchers to the bar for free cocktails and a $50 voucher for the next time we stay there. We had 2 deluxe Suites and the rooms were spacious and modern and clean. The hotel itself is a few blocks from St. Catherine's which made heading out for meals and shopping perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Its a 5 star hotel and lives up to its rating.

Posted 7-Jul-2014
have stayed there many times before. If you are going to any event at the Bell Centre, this is the place to stay. Its one block away and a legitimate 5 star hotel. Not a 4 star masquerading as a 5.