Ratings based on 1,211 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom New York Metro

Value and convenience

Posted 20-Nov-2014
Pros: General convenience and good value.
Cons: Some rooms could use updating.
Location: There is interior access to a shopping mall that includes a grocery, a food court, pharmacy, and Bureau Gros (Office Max)
I only had one night at the hotel, but everything went without a hitch. I was there for a meeting and so also experienced their conference staff. Again, all was well.
3 out of 5
Recommended
for Everyone
by A verified traveller

P

Posted 14-Nov-2014
Slow staff but honest price and good location for what we needed
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston

Nice Hotel

Posted 7-Nov-2014
Pros: Location, staff, room
Cons: It needs update. It is an old building.
Location: Theaters and Museums are walking distance.
The hotel is clean and safe. Very helpful and cordial staff. They were very accommodating. The location allowed us to walk to the main attractions in Montreal. Just be careful walking around the neighborhood at night. A lot of strange characters walking around the area. Adilson November 2014
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for the price

Posted 4-Nov-2014
For the price point and location, Great hotel to stay at if you're looking for value. Friendly staff and clean.
1 out of 5
by A verified traveller

Disappointing, filthy and falling apart

Posted 3-Nov-2014
Awful hotel. Dirty, unkempt, old, fixtures and furniture falling apart. Very disappointing. The pool facilities were also unsatisfactory. After reading the good reviews, I was so surprised and angry. We must have had a bad room but were nto given an option to switch until late at night and were told the only room left in the entire hotel was a smaller room with a smaller bed next to an elevator, so we spent the night in the dumpy uncomfortable room anyway. We were only offered a free breakfast, since the hotel advised no discounts/refunds would be given since the room was booked through expedia. I would recommend staying elsewhere and avoiding this place.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa

Hotel staff was very polite and helpful.

Posted 2-Nov-2014
Pros: Staff was great, location was excellent.
Cons: Free breakfast was very generous but food quality could be better.
Location was wonderful and the view of the city was incredible.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, I recommand it

Posted 29-Oct-2014
Easy parking underneath the hotel free access all day long in and out for a flat rate. Bathroom a bit small but OK. Part of a shooping center so it is convinient. I would choose it again if I have to return in Montréal for work.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Burlington Ontario

Nice City Hotel in great location

Posted 25-Oct-2014
Pros: The room
Location: Near a main subway station to get anywhere
Comfortable room, friendly staff, great view of city
2 out of 5
by A verified travellerfrom Wisconsin

Moldy smelling carpeting

Posted 20-Oct-2014
Pros: The staff was helpful.
Location: I will not selection this location at any time in the future.
The room Carpet smelled like mold, the bathroom exhaust fan, and light fixture was quite ineffective was so loud, it felt like a jet airplane was about the take off, the louvers cover for the cold air return was covered with filth...it appears to have never been clean since the hotel was built. yikes !!! spend your money somewhere else.
3 out of 5
by A verified traveller

Disappointing stay -October 2014

Posted 18-Oct-2014
I had a chance to stay at this hotel for several days in October 2014 . I was thrilled to see this hotel had 4 stars upon my arrival since I was expecting 3.5 stars according to Expedia. The staff that was friendly and helpful. The room was quiet, and spacious for my lengthy stay but soon would need some updating like its cracked bathroom sink, and tired wallpaper. I was happy to see it had all the necessary conforts as well as a Kierug coffee maker, and a free WIFI. The underground parking was great and secure. The metro was close by so that I could travel very easily to my destinations. There were many restos and and even a grocery store for my convenience. Unfortunately, the bathroom was unclean upon my arrival. Also I found patato chip remains in my bed, and wondered if the sheets were ever changed! Also the carpet from my room to the elevator was littered with bits of paper; I was disappointed that not once was it vacuumed during my 4 day stay. I hope that this problem can be corrected by mangement. I cannot recommend this hotel because of cleanliness issues