4/10 Poor
dawn
Travelled with family
Apr 18, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we found the hotel, It said it included breakfast, a pool and parking. When we arrived, we found out there was no pool. I am wondering if it was an old post or a different hotel that just got tacked onto this same brand. There was no parking as the parking garage had been sold and we had to pay a different facility for parking. There was no street parking or any parking in the area to unload the car getting in and out of the parking garage was the parking pass did not open the doors you had to wait until someone went in the car and follow them in. Room on second floor upon exiting the elevator with all our luggage, we found four maids carts lining the hallway. It was about 4 o'clock in the afternoon. We assume they were just cleaning, but for the week that we were there, they never moved. They were blocking the hallway and frequently we have to push them out of the way to get past the elevator. Breakfast consistent of prepackaged muffins or slices of bread you could toast and that was it. We picked up fruit one day and it was rotted so we didn't touch it again.
dawn
Stayed 3 nights in Apr 2024