Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from London, ONT.

Family visit with relative from London UK

Posted 24-Jun-2015
The room wasn't equipped with a day bed-couch as requested, rooms were not close or even on the same floor as requested (we had to move the next day) in one of the rooms the toilet was broken and we had to flush the toilet manually, lifting the plunger inside the housing (reported the problem twice!). On check out we were told by the manager there was nothing they could do with regard to offering any sort of a discount for the inconveniences, and that they could only offer their apology! In summary, the service and accommodation was not as expected and requested, and the customer service was less than adequate, "we were not pleased!"
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, On

Excellent stay.

Posted 13-Jun-2015
Pros: Easy to get to, clean and friendly staff.
Cons: The food and drinks are very expensive and only mediocre.
Stayed for two nights in June and as always, had a great experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from markham

Nice and clean

Posted 1-Jun-2015
Room is Clean and neat. Extreme Close to high way 40 and 20. Across shopping mall if need to walk around and relax.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2015
Great location. About 15 minutes from downtown. Staff were friendly. Clean pool.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

A break from driving

Posted 3-May-2015
Pros: fast service at front desk, free parking and a comfortable and relaxed mood in the decor.
Cons: hearer in room a bit noisy
A nice hotel, quiet room in huge complex, relaxing pictures on the walls, convenient to highway and airport. We used it as a rest stop but families would love it as it has a huge pool and is near Fairview Shopping Center, a very modern mall. Great buffet breakfast at a moderate cost ($10 or $15) We will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montréal

Arrêt de court séjour (2 jours)

Posted 10-Apr-2015
Pros: Propreté et proximité d'un grand centre d'achat.
Location: Excellent resto pub au rez de chaussé avec service aux chambres moyennant un léger supplément. Un très grand centre d'achat juste en face.
Personnel courtois et professionnel et très bien situé
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good accommodations in Pointe Claire QC,

Posted 5-Apr-2015
Pros: See above
Cons: n/a
Location: We use this hotel only for family visits.
This is our hotel of choice when we require accommodations on our regular visits to Montreal. It is close to family and reasonably accessible to downtown. The rooms are clean and the staff is knowledgeable, professional and courteous.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Edmonton

Pointe Claire - great hotel!

Posted 24-Mar-2015
Pros: Staff, cleanliness and comfort of room.
Cons: add more weights to the fitness room.
Front desk staff very professional and courteous!! Very warm welcome. Room was very clean and very comfortable!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Mar-2015
Great hotel, clean and easy to get to. Shopping near by and a great restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller

Merveilleux

Posted 15-Mar-2015
C'était merveilleux! L'hôtel était impeccable, je vous le recommande!