Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by A verified traveller from Mississauga, ON


Posted 14-Aug-2014
Pros: The pool and hot tub the best!
Cons: Options for parents who have more than 2 kids???
Location: Great!
We had fun but my only concern was the room was suppose to accomodate 5 peoples with 2 queens bed and a sofa bed we didn't get . So really disappointed.
2 out of 5
by A verified traveller from Ottawa, ON

Little disappointed.

Posted 11-Aug-2014
Checked in was quick and easy. Got our keycard in less than 5 minutes. We went up to the room and I knocked on the door before using the keycard to open it. Surprisingly a gentlemen dressed up in suit opened the door and walked out from the room. He appeared as a hotel staff. We entered the room and we saw a mark on the bed that seems like someone has been laying on it. We also found the pillow cover was a bit dirty. We did not want to make any assumption as we were in hurry to be at someplace. We just asked them to change the pillow for us. The next morning (before 10am as this is the time I set to wake up) it was at least 2-3 times people knocking on our door and opened our door while we were sleeping. I think it was the room service. Plus people slamming doors at the other rooms. We were totally exhausted after just one night staying there.
1 out of 5
by A verified traveller

Noisy and dangerous hotel entry from highway

Posted 4-Aug-2014
This hotel has good brand value but not recommended. With similar price you can buy better facility near the location many competitive hotels exist and even closer location to montreal
5 out of 5
for Everyone
by A verified traveller from scoudouc, NB

Great hotel, tricky to get too, but worth it.

Posted 4-Aug-2014
It was great. The room was excellent, it was very comfortable, the room was very neat and clean. The staffs were very nice. It was a bit of a difficult to get there, when your not from around but it was so worth it.
3 out of 5
for Everyone
by A verified traveller

Nothing special, just what to be expected.

Posted 20-Jul-2014
Pros: Nice staff.
Cons: Bathroom could use some upgrade.
Location: Great spot for shopping in Laval. Major malls just next door.
Nothing much to say about this hotel. You just get your fair money's worth out of it, period.
4 out of 5
for Everyone
by A verified traveller

nice hotel close to all amenities.

Posted 19-May-2014
Only stayed two nights. Staff at the front desk were informative and very friendly.
4 out of 5
for Couples


Posted 22-Apr-2014 on Hotels.com
3 out of 5
for Business Travellers
by Joe from Boston

Rooms need updating

Posted 17-Apr-2014
While comfortable, the rooms really need to get freshened up. Old wallpaper on the walls were dirty and torn in many places. Otherwise, the lobby, bar, restaurant, gym, etc. were all in good shape and have been refreshed recently. Hotel staff very pleasant and helpful.
4 out of 5
for Everyone
by edward from Laval

The room and the reception was clean.

Posted 3-Mar-2014
Pros: location conferred clean and accessibility.
Cons: To keep the fridge door open with no charge.
Location: You can go shopping at the mall near by and lots of restaurants.
Every thing was organize from he reception at my arrival. Service was good and I was happy.
4 out of 5
for Everyone
by Nick from Quest

Real life getawar

Posted 21-Feb-2014
Pros: the beds are incredibly comfortable
Cons: the bathrooms are VERY outdated
Location: right off highway 15 in laval. Direct access to the service road, literaly a street away from carefour laval. Excellent location. center of laval
not very busy, not loud and full of events. The staff was nice, the rooms were clean (although they need to be re-touched a little bit). I would definetely recommend this as an above average hotel experience