Ratings based on 1,326 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa, Canada

Excellent value.

Posted 26-Jan-2015
Parking is safe and secure which is at a premium in Montreal. Check-in was slow but the front desk staff is very thorough and courteous which is appreciated after long travel. Basic rooms are comfortable with quality mattresses, clean and quiet. An excellent value for downtown montreal and a consistent quality stay.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

Outstanding location for our needs

Posted 6-Jan-2015
Pros: Location, reliable Internet connectivity, location, friendly staff, location, access to major subway lines, location
Cons: An 24-hour open path out of Berri-UQAM station to hotel via mall. Freshen up rooms.
Location: Neighborhood (along Ste. Catherine at Rue St. Hubert) can be very gritty especially in evenings. Keep your children close.
Visited Montréal Dec 19-25; from airport to hotel on 747 bus ~30min with stop (near) hotel. Hotel staff is super polite and helpful. Hotel would be well served with a fresh coat of paint. Concierge has strange hours. Room was spacious but dated. Housekeeping a little inconsistent. For our purposes the location overcame all room shortcomings--we needed access to the Grande Bibliotheque & Archives and UQAM, both of which were less than 5 minute walk from the hotel (indoors). TIP: Make note of Jean Coutu business hours as they offer *significantly* better value than the adjacent Pharmaprix. Take a pass on nearby restaurants for better options along Rue Saint-Denis/Rue Saint-Urbain/Boul. St-Laurent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester, NH

New Year Visit

Posted 3-Jan-2015
Pros: very helpful staff. convenient underground parking (for a fee). well maintained facility.
Cons: nothing comes to mind
Location: located at the corner of St. Hubert and Ste. Catherine. Convenient to metro, dining and gay village. Easy walk to old Montreal
have stayed at this hotel many times and have always had a great experience
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 3-Jan-2015
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3 out of 5
by A verified travellerfrom Nova Scotia

Tired hotel in a good location.

Posted 28-Dec-2014
Good location close to subway and downtown, room had a great view. The lobby looks great but the room we had wasn't up to what you would expect. Very tired in desperate need of an overhaul. While looking for a plug in for a charger, hauled out the bedside table - disgustingly dirty. One pillow case had a stain on it. When room service left the second day of our stay, the bathroom paper products weren't replenished, had to request adequate supply.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mtl

Excellent emplacement , a proximité du Métro

Posted 22-Dec-2014
Pros: Emplacement , proximité .
Cons: une certaine mise a jours du Tapis est a souhaiter.
Location: Métro sous l’hôtel, pres du Village , en plein centre ville
Excellent emplacement , a proximité du Métro , assez calme , a recommandé.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom charlevoix

un bon standard mais d'une autre époque

Posted 19-Dec-2014
Pros: sa proximité avec mes cours
Cons: nettoyer a ventilation
Location: magazinage cours etc..
les bouches de ventilation sont pleines a oart cela les aménagement sont d'une autre époques
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

very nice hotel!!!!!

Posted 18-Dec-2014
Pros: I spent one night at the Hotel Gouverneur it was a wonderful stay!. Check in went smoothly and staff was very friendly. Our room was neat and clean wi
Cons: I spent one night at the Hotel Gouverneur it was a wonderful stay!. Check in went smoothly and staff was very friendly. Our room was neat and clean wi
Location: I spent one night at the Hotel Gouverneur it was a wonderful stay!. Check in went smoothly and staff was very friendly. Our room was neat and clean wi
I spent one night at the Hotel Gouverneur it was a wonderful stay!. Check in went smoothly and staff was very friendly. Our room was neat and clean with an amazing view. The pool was awesome very clean and staff were very accommodating. Great location of the hotel, Overall I had a great stay and would recommend this hotel to every one
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Massachusetts USA

Staff terrific.

Posted 16-Dec-2014
Pros: The room temperature was easy to control and I could keep it always comfortable. the food in the restaurant was also excellent.
Cons: NOthing.
Location: The place Dupuis was very handy and had lots of good shops.
I don't speak much French, but that was never a problem. The staff would respond in whatever language I spoke and be helpful.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Upminster

Ok for our needs

Posted 15-Dec-2014
Pros: The views over Montreal.
Cons: The keycard system. We heard people trying to get into their rooms at all hours.
Location: Shops, food court, metro all underground, no need for coats.
Chose this hotel as it is near our daughter. Can't comment on food as we ate out all week. The views from our room on 21st floor were stunning, with Mont Royal in the background. We had trouble with our keycard EVERY time, and other people did too. The door to room just wouldn't open. The whole place needs a clean up. Staff were brilliant. Pool looked inviting but we had no time to use it.