Ratings based on 734 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick and easy check-in

Posted 23-Apr-2014
Check in for me was quick and easy because Expedia took care of everything already. However, when exchanging money (ie: US to Canadian), make sure to go to a bank in the city and not in the hotel because the hotel told me the exchange rate was 1:1, but it was actually 1:1.09.
4 out of 5
Recommended
for Everyone
by Vivek from Toronto

Good location, decent place.

Posted 21-Apr-2014
Pros: The location is wonderful, rooms are big and spacious, and staff is friendly and knowledgeable.
Cons: None
Location: In downtown, very good location.
The location of the hotel is really good. The location is wonderful, rooms are big and spacious, and staff is friendly and knowledgeable.
4 out of 5
Recommended
for Everyone
by Robert from Edmonton

Close to everything great location.

Posted 21-Apr-2014
Location: Location great and the Bell Centre was walking distance and right next Mount Royal Park. The metro was just down the street .
Went to see the Montreal Canadians and very pleased with the location of this hotel. Staff was very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 19-Apr-2014
Great location for museums- right in the middle, also great restaurants nearby. Beautiful street, Sherbrooke St., many of the old huge stone mansions are now top of the line stores, hotels and museums. The staff was very friendly and helpful. My room was attractive, clean and adequate, with good furniture and fixtures. The only complaint I have was that I could not close the drapes (there were white shears), but the building across from my window had lights on in the rooms, must have been an apartment building. Also the hallway doors were loud when closed and the noise in the halls was clear, however, my room was very well insulated from other rooms. On the whole, I really enjoyed being there.
5 out of 5
Recommended
for Everyone
by Sal from Philadelphia, pa

In downtown

Posted 15-Apr-2014
Location: Close to all bars and restaurants, Olympic stadium, dome, mount royal was walking distance.
You could walk to anything and go anywhere from this location. The subway is so easy to figure out as well. Its near the "Peel" station. We took the subway up, down, everywhere we went. Also took it to the dome, Olympic stadium and all.. Very Fun! Close to all bars and restaurants as well.
4 out of 5
Recommended
for Everyone
by david from burlington on

great location

Posted 14-Apr-2014
Pros: lots of room and nice size bathroom
Cons: quicker service at front desk
10 min walk to bell centre and 25 min to old montreal
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, good location, friendly staff

Posted 12-Apr-2014
The staff was friendly and helpful upon our arrival. Check-in was at 3pm, but they gave us a room at 1pm. Good location, walking distance from many attractions. Rooms are clean and in good condition, but a little smaller than I expected. Overall good experience, will definitely stay here again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to downtown

Posted 10-Apr-2014
Room was clean and spacious , valet and staff were very helpful , great time
2 out of 5
by Tyler from Calgary

Time for a renovation

Posted 10-Apr-2014
Room keys didn't work on three occasions. Dirty towels left in my room. Never staying there again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent location

Posted 7-Apr-2014
Farely well situated. A number of good restaurants etc. In the area. The staff was excellent. Beds were at best poor.