Note fondée sur 662 évaluations vérifiées
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 22 mars 2024
No laundry facility, and average breakfast, but overall, We got what we paid for.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Management, Gestion de l’hôtel
Dear Marcel, Thank you for being our guest at La Quinta Inn & Suites by Wyndham Montgomery and for sharing your feedback with us. We are glad overall you had a pleasant stay with us. However, we apologize for any concerns you experienced with our complimentary breakfast and for not meeting all of your expectations. We value your feedback as we are continually striving to improve our guest experience. We are also sorry that you were unable to take advantage of our laundry facility and if your reservation did not include accurate information regarding its availability. We will certainly discuss your comments with our team to ensure our guests have precise details about our amenities and offerings. We hope you will allow us an opportunity to welcome you back soon.Management
par un voyageur vérifié
Publié le 21 avr. 2024
When we arrived i think they had just cleaned the first floor ( where those traveling with pets stay) it was almost sickening strong Lysol smell. I was concerned that my room might be the same and i was getting a headache from the fumes. On the 3rd floor ( sans pets) our room smelled ok. It is a great location- near highway, fuel, restaurants and a mall. But that harsh smell nearly caused me to walk out!
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Management, Gestion de l’hôtel
Dear Pam, Thank you for choosing us and for the review. We apologize for the inconvenience you experienced during your stay. Our team works diligently to ensure all areas of the hotel are clean and well-maintained, including those designated for guests traveling with pets. We regret the unpleasant experience you had upon your arrival. Your understanding is appreciated and we are pleased to hear that your room on the third floor provided a more comfortable environment. We take your feedback seriously and will strive to improve our cleaning processes. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience.Management
par un voyageur vérifié
Publié le 21 avr. 2024
Did not have any information about all the extra fees. Really ruined my honeymoon.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Management, Gestion de l’hôtel
Dear William, Thank you for staying with us and for writing a review. we apologize for the inconvenience you experienced during your stay with us. Your disappointment with the additional fees is regrettable but please know that these are mentioned on our hotel's website. We value your feedback, and we hope to have the opportunity to regain your trust in the future.Management
par un voyageur vérifié
Publié le 18 avr. 2024
Very nice
Commentaires de Gestion de l’hôtel
18 avr. 2024 par Management, Gestion de l’hôtel
Dear Darryl, Thank you for choosing La Quinta Inn & Suites by Wyndham Montgomery. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a wonderful stay. It was our pleasure serving you, and we look forward to another opportunity to providing you with an exceptional experience.Management
par un voyageur vérifié
Publié le 16 avr. 2024
Thumbs up.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Management, Gestion de l’hôtel
Dear Charsena, Thank you for choosing La Quinta Inn & Suites by Wyndham Montgomery. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a wonderful stay. It was our pleasure serving you, and we look forward to another opportunity to provide you with an exceptional experience.Management
par un voyageur vérifié
Publié le 14 avr. 2024
Room was a good size. Everywhere clean and well lit.
Breakfast bar was adequate but not much choice.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Management, Gestion de l’hôtel
Dear Brenda, Thank you for choosing La Quinta Inn & Suites by Wyndham Montgomery. We are glad you had an overall comfortable stay and that you loved our well-kept property with spacious accommodations. However, we regret not meeting all of your expectations and have taken note of your comments regarding our breakfast options. We appreciate your feedback, as it gives us valuable insight to improve our guest experience. Thank you again; we hope to welcome you back in the future.Management
par un voyageur vérifié
Publié le 12 avr. 2024
I felt that when I booked this property that it should’ve been explained that there would be a $50 convenience hold or whatever you call it placed on my card or ask ask incidentals and I don’t like to be surprised with things like that
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
Dear Tracie, Thank you for choosing La Quinta Inn & Suites by Wyndham Montgomery. We are thrilled to know that you had an overall enjoyable stay. However, we regret your disappointment with some of our additional charges and for the inconvenience caused, as it came as a surprise to you. Thank you again; we hope to welcome you back for the seamless visit you deserve.Management
par un voyageur vérifié
Publié le 11 avr. 2024
Commentaires de Gestion de l’hôtel
12 avr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Linda, Thank you for your recent stay at La Quinta Inn & Suites by Wyndham Montgomery. It is a pleasure to know we exceeded all of your expectations. We appreciate your perfect rating, and we look forward to seeing you again on your next visit to our area.Management
par un voyageur vérifié de Reno
Publié le 8 avr. 2024
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Management, Gestion de l’hôtel
Dear Karsten, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Management
par un voyageur vérifié
Publié le 8 avr. 2024
Good location and lots of dining options in the area
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Management, Gestion de l’hôtel
Dear John, Thank you for staying with us at La Quinta Inn & Suites by Wyndham Montgomery, and for your flattering review. We are glad you enjoyed our convenience to all that Montgomery has to offer! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a wonderful stay. It was our pleasure serving you, and we look forward to another opportunity to providing you with an exceptional experience.Management
