Reviews of Hotel Tres Cruces

3.5 out of 5
Hotel Tres Cruces
Miguelete 2356 y Acevedo Díaz, Montevideo

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 208 reviews" "
Rating 8 - Good. 106 out of 208 reviews" "
Rating 6 - Okay. 38 out of 208 reviews" "
Rating 4 - Poor. 8 out of 208 reviews" "
Rating 2 - Terrible. 10 out of 208 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is a joke! Do not believes on the pictures from their website. Terrible experience, I arrive to the hotel and an hour late I was out. I paid for one week no return money.
Stayed 8 nights in Apr 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Fine for a one night stay. Room and bathroom were clean. Didnt have breakfast so I cannot say anything about that.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 15 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and close the bus terminal ( 3 blocks) which came in handy for traveling to my next destination.
Stayed 1 night in Dec 2018

8/10 Good

michpoll, Toronto

Liked: Cleanliness, staff & service, room comfort
I wasn't expecting much and wasn't disappointed. A basic hotel, with a need to modernize and upgrade. Then of course, the price would be higher. Great breakfast spread and good internet access.
Stayed 1 night in May 2018

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , comfortable and convenient hotel
The Hotel Tres Cruces is a clean, comfortable and convenient hotel. The staff is very friendly and helpful and the room was nice but not too spacious (for one person it was fine). The breakfast was limited to just rolls, cakes, ham, cheese, juice and coffee (no eggs or bacon). The room rate was very affordable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basic Economical Stay Centrally Located
Centrally located hotel convenient 5-minute walk to bus terminal; more like a 2.5 stars pushing for a 3; friendly helpful front desk staff; chatty noisy maids non-stop talking down the hallway since early morning hours; breakfast is very basic continental style with limited items; more mosquitoes in the lobby than in the room.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reception. Alvero was very helpful.
Response from Fernando Pensatori on Mar 23, 2018
Agradecemos sus comentarios, y nos complace que su alojamiento en nuestro Hotel haya sido de su agrado. Saludos cordiales.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful, The breakfast was very good and the hotel location.
Stayed 5 nights in Feb 2018
Response from Fernando Pensatori on Mar 23, 2018
Agradecemos sus comentarios, y nos complace que su alojamiento en nuestro Hotel haya sido de su agrado. Saludos cordiales.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good, ok, right, nothing extraordinary , clean, polite
Stayed 1 night in Jan 2018
Response from Fernando Pensatori on Mar 23, 2018
Agradecemos sus comentarios, y nos complace que su alojamiento en nuestro Hotel haya sido de su agrado. Saludos cordiales.

6/10 Okay

BILL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
LOCATION ONLY
This hotel is in a great location but lacks amenities. OK for a transient night but lacks a comfort feeling for a longer stay, rooms are small On the positive note, the TV, internet and air conditioner worked well.
Stayed 7 nights in Jan 2018

6/10 Okay

Marco

Liked: Staff & service, room comfort
Adequate place to lay your head
I would stay here again though I wouldn’t choose this place for a honeymoon. The breakfast was well stocked with many fresh juices, yogurts, coffee, milk, pastries, cold cuts and cheese. The carpeting looked stained but cleaned. My room own had two single beds instead of one larger bed for myself, but it was a comfortable bed. My TV receiver would stop working after about 15 minutes of use, which was alright since I didn’t have much time to waste but could be a pain to someone else. The shower was fine but the lever to have water come out of the faucet to the tub did not work. The luggage storage at no charge was a nice touch. My biggest disappointment was that in Hotels.com it says that an airport shuttle is included; they have no airport shuttle. That adds about a $30 taxi ride for my stay. It’s still less expensive than anything else within walking distance of 3 Cruces.
Stayed 1 night in Dec 2017

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
Convenience and value
Convenient and clean hotel for stay near Tres Cruces. Breakfast was only average and room quite worn but good value anyway for price
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff very helpful. Very practical for morning bus
Stayed 1 night in Sep 2017

2/10 Terrible

Maria - MD-USA, F

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
The hotel isn't clean at all, the quality of the linens is terrible. The room doesn't allow for you to walk around let alone have luggage. For a one night stay it may work if you don't care about the cleanliness, but I made the mistake to stay a week, I won't recommend this hotel to anybody. The policies about visitors are ridiculous. I'm not happy with the experience at all.

8/10 Good

Arizona USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five or four star hotel but good value. Felt comfortable and safe. Clean and roomy compared to other hotels I stayed in on this trip in the same price range. Staff helpful. Would stay there again.

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel is near a Tres Cruces Mall/bus station and as a result busy all of the time. Wear and tear is obvious though reasonably comfortable. Some English skills among the general staff with several individuals very clear. My experience was satisfactorily average.

6/10 Okay

FC , Miami

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel close to busstation and shopping
Nice and clean but not luxury Safety and quiet place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel according to the price
A thing to improve it is that the following question is a little embarrassing: "Do you took something from the fridge?", to inmediately, the girl from the reception, do in front of you the same question to the staff room service.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Dirt
Uggly área and a hotel old and dirty. Broken furniturr

8/10 Good

phil, cumbria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So handy for the central bus station
After I'd booked this hotel I read some shockingly bad reports that had been posted about this hotel, and I went there with every intention of walking away, even though it was paid for, if the hotel, and rooms were as bad as I'd read. It WAS NOT bad, it was very good, with my room being clean, and airy, the staff could not have been more helpful, even 'phoning ahead and booking my next hotel for me when I left the following morning. Why would people give a hotel a bad name if it wasn't true ! Beats me, - they may have had a bad experience, but I certainly did not. I'd stay there again without any worry at all. Whilst it isn't 4 star it is good value for money for the traveler.

10/10 Excellent

Grace , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great valué for money! Extremely handy location.
Great stay, beautiful home made breakfast! Will return A++++++

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very handy location hotel
A hotel which may help with refurbish, nevertheless; it's very convenient good rate, clean, excellent staff and very satisfying home made breakfast. You have a choice to buy cappuccino too! Overall for my experiences elsewhere would recommend. I'm back for 3 nights on my way home Sydney ! Grace

8/10 Good

maureen, ANTIGUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is in a good location as it is close to the terminal. The outside appearance of the hotel looks a bit grim but the inside is fine. It would have been nice to have coffee making facilities in my room the price I paid was a good price and the room was fine The bed was very comfortable

8/10 Good

Maria, Uruguay

Liked: Cleanliness, staff & service, room comfort
Great value for money. Central location
I spent 4 nights and used it just to sleep. It was a great choice. Good location. Not the best neighborhood but only 5 minutes walking to central station and mall. Easy public transportation for all main places. Excellent breakfast with homemade cooking. Helpful staff and clean room. Not a modern hotel , but great worth for money.

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort
Friendly, helpful staff and fresh orange juice
Tres Cruces is an old, lower-middle-class residential neighborhood, but it has a workaday charm about it and the hotel is two blocks off of Bulevar Artigas. It's is in a great location for getting around Montevideo and Uruguay generally by bus: you can take the CA1 all over town for less than a buck, or take intercity buses from the terminal nearby. Proximity to the bus terminal also means proximity to the new upscale shopping mall attached to it. The room had some old-seeming fixtures but everything worked and the bed was comfortable. Internet was easy and pretty fast, like everywhere I found in Uruguay. Buffet breakfast included all the fresh OJ you could drink (it was great), plus the usual South American hot milk/ hot strong coffee combo (which I happen to love), and many pastries and meats. But for me the real highlight was the friendly staff, helpful with locating things in the neighborhood, bus routes, etc. Although I stayed there because I had to go to the Catholic University a few blocks away, I felt at home and would stay there again even if my business were in the center or old city.

10/10 Excellent

Leonardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Like all ways I state here it's very nice hotel y nice located , front desk agents are so helpfully Room clean like all ways I will return for sure

4/10 Poor

Daniel, Puerto Rico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Backpacker
If you are backpacking or a student, fine. Otherwise, skip this one.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Murat, Izmit, Turkey

Liked: Cleanliness, staff & service, room comfort
Good hotel close to town center.
The staff at the hotel was very helpfull and recomended us the best restaurants.

6/10 Okay

Paul, Brighton

Liked: Cleanliness, room comfort
Review
Overall enjoyable hotel with good clean rooms and excellent views across Montevideo. Situated in a very busy area which is fine if you don't mind noise at nighttime however can be a bit over powering at times. The area can also seam a bit intimidating initially; however I would like to point out that we never had a single problem. Hotel staff very helpful and breakfast was acceptable.

8/10 Good

A. Katz, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Bus Station Proximity Cuts Costs to Arpt/Colonia
A little worn around the edges, but clean. Hotel staff was attentive and showed initiative in trying to be helpful. Free breakfast was cold, but had good local variety. Neighborhood has good local public transportation connections, but requires being alert for pickpockets.

8/10 Good

Matthew M, County Antrim

Liked: Cleanliness, staff & service, room comfort
A very pleasant surprise indeed!
A pretty good hotel at a good price. The rooms are of a good size , and the rooms are comfortable. The hotel is located very close to the bus terminal & shopping centre which is handy, although the surrounding area is a bit run down. The only minor complaint is that the décor looks a bit dated (but that would only be being picky). Overall a very pleasant surprise indeed!

6/10 Okay

Latam Traveler, Seatle, WA USA

Liked: Staff & service
Nice staff, old building, slightly dodgy area.
I've stayed in the Tres Cruces area in Montevideo probably five times. This time I made a mistake while booking and ended up at the very economical Hotel Tres Cruces, which is located about two blocks away from the Tres Cruces Mall. The hotel is not terrible. The rooms are as clean as can be expected for a hotel that has been updated in 30+ years. The staff was very courteous and the complementary breakfast was quite nice. If your looking for an inexpensive hotel in the very centrally located Tres Cruces area of Montevideo, this will do fine. If your taste and budget allow got more, look at the nearby Days Inn or find something downtown.

8/10 Good

Emma, Australia

Liked: Cleanliness, staff & service
convenient, friendly and comfortable
Staff were very friendly and helpful with suggestions and directions in English; the hotel room was simple but a decent size and very clean & quiet (I was on 4th floor). The best selling point is proximity to the bus station (which also has a good shopping mall), because from here you can daytrip really easily and use this hotel as a home base (because it's nice to unpack!) to see Jose Ignacio, Punta del Este, Colonia and more. Chose it just for location but was pleasantly surprised by great staff and good care taken.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Tres Cruce bus terminal and mall
Only three blocks from the main bus station. easy to catch a bus into town on bus line CA1 (14 pesos). Tres Cruce is actually a mall, including a food court and supermarket, so quite handy. Victor at the front desk was very helpful. Room was very clean and the a/c worked perfectly. Would definitely stay again.

10/10 Excellent

ronald, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service
At the beginning I thought it wasn,t going to be that good,but,surprisingly everything was excelent.Very good breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mandel, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres Cruces hotel
The location of this hotel is very convenient if you will be traveling outside Montevideo. It is not in main hotel area down near the water, but a few blocks from the central bus station. It is also much more affordable than the hotels with the the fancier names. The rooms are clean and nice, but do not have the amenities of five-star hotels.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice
Stayed here for one night after a flight cancellation, location for the bus terminal is excellent. Was pleased with a comfy bed and hot shower. Breakfast was ok, just a bit of a random mix of things. All staff smiling and helpful.

6/10 Okay

Shawn, Chicago, IL, USA

Fine hotel if you need to be aroundTres Crucs area
This hotel is inexpensive. It is clean and close to Tres Cruces bus terminal. This would not be a good place if you want to experience Montevideo. This is good for short trips if you need to be in the area or want to be close to Tres Cruces. Otherwise, I would recommend to stay downtown. I would come back here if I need to be around this area. Area around the hotel is run down, but to be expected.

4/10 Poor

KArin, USa

Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend Close to bus terminal Far from the city

8/10 Good

Tone, Cardiff, Wales.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for bus station
Staff were friendly and welcoming and had good, but limited English. WiFi was available, as were two very slow computers in the foyer. Too slow to add photos to Facebook. Breakfast was from 7am-10.30am. It was wide-ranging, but skewed on the sweet, cake side. No cold, fresh milk. Hot milk and flavoured milk only. On my last morning, I needed to catch a bus in the nearby and convenient Tres Cruces bus station ( the 7.45 to Colonia). The night before, I asked reception staff if I could start breakfast 15 minutes earlier. They passed the buck and said, I'd have to ask staff on the last morning. I ratted the glass door at 6.50 am. The breakfast room door remained firmly locked till 7.02, with kitchen staff sitting and chatting at tables. I had to briefly gulp down some tea and cereals and leave at 7.20 to go for my bus. A clean, well-positioned hotel for the bus station (which suited me), but a long way from the docks or centre of town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is in a great location since it is near the Tree Cruces bus terminal.

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Very convenient location as it is right next to the bus terminal. Walking distance. The hotel itself is a little worse for wear. It feels old. The receptionists were very helpful, but did need alot of paperwork filled out only because we booked through hotels.com. Room was very average. Very simple. Had all the essentials but it just felt old. Run down. Expensive for what you get. Breakfast was ok till we found a hair in the bread. Couldn't eat after that. Bed was comfortable though and not squeaky at all. Not very sound proof and not many options for restaurants around the place. Just fast food chains in the bus terminal.

8/10 Good

saj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
staff helpful. The bath room got flooded

8/10 Good

Lee Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hoel
Pleasant Hotel a stones throw from Tres Cruces Terminal. Surrounding area is a bit dodgy after dark according to my friend in Monte, but I encountered no problems. Room was clean and a decent size, breakfast was fine, but could do with a bit more variety (No fruit or toast). Staff all very pleasant, will definately stop here again when I go back to Monte.

8/10 Good

Cliff, Vashon Island, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel
One block from main bus terminal (when you take boat from buenos aires to colonia then bus this is where bus end up). But not too close to boat terminal if take direct bus from buenos aires. Hotel is located on edge of commercial core but quite a distance from old town

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2019