Book your room at Sheraton Ambassador Monterrey Hotel
Standard RoomMax Occupancy: 4 guests (up to 3 children)
Club RoomMax Occupancy: 4 guests (up to 3 children)
Downtown Central Zone hotel with health club
Walk to attractions
This 229-room hotel is within walking distance of most Central Zone attractions, including the Macroplaza and Santa Lucia Riverwalk (2 blocks) and the Old Quarter (4 blocks).
Pool, fitness center
Los Vitrales, the hotel's fine-dining restaurant, and complimentary business center are both open 24 hours. A health club includes a pool, tennis court, racquet court and fitness center.
Sweet Sleeper beds
Guestrooms feature Sheraton's signature Sweet Sleeper Beds, sitting areas with loveseats and desks, marble bathrooms, and high-speed Internet access.Information missing or incorrect? Tell us!
The 24-hour Link@Sheraton interactive lobby lounge serves as a connectivity hub in the heart of the lobby. Guests are provided with 3 hours of complimentary Internet access per day. An outdoor pool, fitness facility, and 24-hour restaurant are onsite conveniences at Sheraton Ambassador Monterrey Hotel.
Events can be arranged in the hotel's 11 meeting rooms, including a ballroom. Valet parking is available for a surcharge.
- Outdoor pool
- Spa tub
- Spa treatment room(s)
- Steam room
- Concierge services
- Free newspapers in lobby
- Health club
- Limo or Town Car service available
- Business center
- Meeting rooms
- Conference space
- 24-hour front desk
- Total number of rooms - 229
- Express check-in
- Express check-out
- Multilingual staff
- Safe-deposit box at front desk
- Gift shops or newsstand
- Shopping on site
- Hair salon
- Dry cleaning/laundry service
- Number of floors - 12
- Tennis on site
- Wedding services
- Free WiFi
- Laundry facilities
- Valet parking (surcharge)
- Self parking (surcharge)
Available in all rooms: Wireless internet access ( 126 MXN per day ), Wired internet access ( 126 MXN per day )
Available in some public areas: Free WiFi
Self parking (surcharge), Valet parking (surcharge)
- Premium TV channels
- Pay movies
- Premium bedding
- Room service (24 hours)
- Climate control
- Air conditioning
- Blackout drapes/curtains
- Coffee/tea maker
- Private bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- In-room childcare (surcharge)
- Pillowtop mattress
- In-room safe (laptop compatible)
- Cable TV service
- Iron/ironing board
- Daily housekeeping
- Rollaway/extra beds available
- Cribs/infant beds available
- WiFi (surcharge)
- Wired high-speed Internet access (surcharge)
- Plasma TV
Where to Eat
Los Vitrales Restaurant - Fine-dining restaurant open 24 hours a day. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.
Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.
Nearby Things to Do
Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Racquetball/squash on site
Check-in time starts at 3 PM
Check-out time is noon
Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 2, Pet maximum weight in kg is 20
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Fee for in-room wireless Internet: MXN 126 per day (rates may vary)
- Fee for in-room high-speed Internet (wired): MXN 126 per day (rates may vary)
- Valet parking fee: MXN 70 per day (in/out privileges)
- Pet fee: MXN 270 per pet, per night plus MXN 1330 one-time cleaning fee
- Pet deposit: MXN 270 per night
- Late check-out fee: MXN 500
We should mention
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).