I made two mistakes when I booked this facility for a 5 night stay: 1. I assumed that a property listed by Expedia met a certain minimum level of competence. 2. I assumed that a property with the name "Clarion" associated with it met a minimum level of excellence. I was wrong on both counts. This is one of worst places my wife and I have ever stayed. And, if I taught a class on "Hospitality", I'd have the class observe the woman who worked the front desk so they could see "how not to do it". The property was undergoing badly need renovation while we were there, which meant our room was very, very noisy with the sounds or construction. The inconvenience associated with this construction-renovation was not noted by either Expedia or Clarion. Because of all this, you would think Clarion would have made a discount coupon available at checkout. Not to be. When dealing with Expedia and Clarion, I've learned "buyer beware".