I recently stayed at the Carmel River Inn, and I must say that my overall experience was quite disappointing. While the inn itself is situated in a beautiful location and has the potential to offer a comfortable stay, there was one glaring issue that marred our visit.
The major problem we encountered during our stay was the malfunctioning heater in our room. Given the premium price we paid for our stay, we expected all amenities to be in excellent working condition. Unfortunately, the heater did not function properly, leaving us in a cold and uncomfortable room. We had to resort to using a portable heater that was provided, which felt like a makeshift solution and not what we had anticipated for a stay at this price point.
The fact that the heater was not working properly was not only inconvenient but also, in my opinion, entirely unacceptable. It's fundamental for any lodging facility to ensure that basic amenities like heating are in perfect working order, especially in a location like Carmel where cooler temperatures are common.
While the surrounding area and ambiance of Carmel River Inn are undoubtedly charming, the experience was overshadowed by the discomfort caused by the heater issue. I would strongly urge the management to pay closer attention to the maintenance and functionality of amenities to avoid similar disappointments for future guests.