Ratings based on 1,668 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from winston salem nc

Very nice clean resort.

Posted 26-Jul-2015
Great rooms, wonderful staff, great food! Only comaint was wifi was not so great.
5 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, Virginia

Nice Hotel...

Posted 24-Jul-2015
Very nice hotel...the staff were nice and welcoming!! Had a great time!
4 out of 5
Recommended
for Everyone
by A verified traveller

good and bad

Posted 22-Jul-2015
There are no good beaches on the property. The food was always cold after waiting forever for it. The hotel is big. The bats were always flooded with bees around and on the liquor bottles.
4 out of 5
Recommended
for Families
by A verified traveller from Long Island

Nice All Inclusive -- Recommend for Families

Posted 22-Jul-2015
Pros: The rooms and view were the best we have ever stayed in at an all inclusive. Beach was private and felt intimate.
Cons: Service + food at buffets/restaurants could be better. It's all inclusive so we weren't expecting a culinary experience but could improve...
Location: We stayed on the resort as we were traveling with an almost two year old and I was pregnant + limited in what I could do. Lots of excursions offered.
We had a good time for the 5 nights we stayed. We got connecting rooms for $15/day upgrade charge and had water views (villa 14) -- they were a good size and clean. Place is family friendly with a water park like area for kids. My son was too small to enjoy but would be great for older children. Beach off of pool is rocky, but if you walk to sunset cove there is a goregous private sandy beach with calm water. Perfect for relaxing and since it's closed off by rocks on either end no peddlers or risk of things getting stolen. Wish the front desk check in was better and more informative -- we discovered this beach on our own. But otherwise we really enjoyed our visit and would go back again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice getaway

Posted 22-Jul-2015
It's a nice place to stay and the pool is awesome. The food isn't that great.
2 out of 5
by A verified traveller from Pompano Beach, FL

Jamaica in the dark

Posted 22-Jul-2015
Pros: Absolutely nothing.
Cons: The food, the amount of time it takes to check in, night activities, the pool could use a good cleaning
Location: It felt like we were on a deserted mountain because a cab ride to anywhere was no less than 50.00
This was my first and maybe last trip to Jamaica. I was not at all impressed. The Grand Palladium should not be listed as a four star resort. At check-in, there seemed to be only one person working and there was a long line of people waiting to be checked in. After traveling by plane and then by bus and having to wait in line at Customs, the last thing you want to do is wait in yet another line. Upon entering the room, it smelled of mildew. The jetted tub looked as if it had not been cleaned since the last guests left. The shower was clogged and the lights kept going out across the whole resort. The food at the resort made me want to pay a cab driver 100.00 USD to take me to town for Taco Bell. It seemed as if some of the people who worked at the resort had an attitude problem. Getting information from the concierge was like pulling teeth. There were some people that deserve mentioning for their exceptional service (Ricky and Jay--both shuttle drivers and Lloyd--works in the restaurant and Delroy--who works for the taxi service on site at the resort). Overall, the experience was not a good one.
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

Lady Hamilton was great!

Posted 22-Jul-2015
Quick check in. Very friendly staff. Nice rooms. Delicious food & drinks. Sunset cove beach was our favorite.
5 out of 5
Recommended
for Everyone
by A verified traveller from p

Great resort

Posted 21-Jul-2015
Beautiful resort, nice staff, not too far from the airport.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 17-Jul-2015
The all inclusive experience was amazing the only thing we didn't like was the food. The food was not good everything else was 5 stars
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing!!!

Posted 16-Jul-2015
Wonderful experanice. 2nd time there. Will be back!