Exterior

Reviews of Rodd Moncton Hotel

3 out of 5
Rodd Moncton Hotel
434 Main St, Moncton, NB

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mallory

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Rodd Marketing on Apr 10, 2024
Hi Joanne, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rodd Marketing on Apr 10, 2024
Hi Karen, thank you for the review. We hope you’ll stay with us again the next time you are in the area.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in many ways !
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Hi Patricia, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

2/10 Terrible

Scott

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was alright till we noticed the water that had came into our room from exterior walls /window.soaked our kitbags with our cloths n stuff in them .apon closer inspection water damage on wall as must be ongoing problem.i have some pictures don’t expect this when paying to stay somewhere .it is one of my first times experiencing this and not acceptable
Stayed 3 nights in Mar 2024
Response from Rodd Marketing on Apr 3, 2024
Hi Scott, we're truly sorry to hear about the water intrusion issue you experienced during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. Since our conversation, we want to assure you that we take these matters seriously and have passed this on to our building maintenance team for immediate rectification. This is not our standard of service, and we hope that we have brought some resolution to the inconvenience you experienced. We know you have many options when visiting Moncton and hope you decide to visit us again in the future for a much-improved stay.

10/10 Excellent

jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and proper room, aesthetically pleasing with modern amenities. Staff friendly and helpful. Would stay again
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 28, 2024
Hi Jonah, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

10/10 Excellent

Kelly Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 21, 2024
Hi Kelly Ana, thank you for the amazing review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Rodd Marketing on Mar 21, 2024
Hi Jennifer, thank you for your great review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

8/10 Good

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms that have direct access to outside are very small and bathroom is very small. I must add they were very clean.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 21, 2024
Hi Bridget, thank you for taking the time to leave us a review. We welcome your feedback. We strive to continually improve our properties to meet and exceed guest expectations. We hope that next time you are in the area you’ll stay with us again.

6/10 Okay

Arlene

It is old & run down. It needs a renovation asap.
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 21, 2024
Hi, thank you for taking the time to leave us a review. We welcome your feedback. We strive to continually improve our properties to meet and exceed guest expectations. We hope that next time you are in the area you’ll stay with us again.

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it because it was quite and clean and the beds where very comfortable and I like the flooring In the room I stayed at
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 21, 2024
Thank you for your review, Bill! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel quiet, clean, and comfortable. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Carol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy , the lady at the front desk was friendly and knew her job well ! Every time we book our room with The Rodd , we are always satisfied with the service and cleanliness of the property !!
Stayed 1 night in Mar 2024
Response from Rodd Marketing on Mar 14, 2024
Hi Carol, thank you for taking the time to leave us such a nice review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.

6/10 Okay

Christopher

Clean property rooms are basic, tv issue fixed immediately by staff. Great place to stay a night basic service similar to other similar properties.
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on Mar 11, 2024
Thanks for your review! We strive to continually improve our properties to meet and exceed guest expectations. We hope that next time you are in the area you’ll stay with us again.

10/10 Excellent

Neil

Stayed 1 night in Mar 2024
Response from Rodd Marketing on Apr 2, 2024
Thanks for your wonderful review, Neil! We look forward for your next visit

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness
Clean great price good location
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on Mar 11, 2024
Hi Dave, Thanks for your amazing review. we hope to have the opportunity to welcome you back in the future.

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers reception appreciation night it’s very thoughtful that they do that with drink&snack. The rooms were Great and bed was very comfy.
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on Mar 11, 2024
Thank you for your kind words about our Manager's Reception! We're delighted to hear that you enjoyed the drinks and snacks provided. Your feedback is valuable to us, and we're glad to hear that you had a positive experience. We hope to welcome you back again soon!

10/10 Excellent

Coreen

Liked: Staff & service
Disliked: Property conditions & facilities
I loved the walking trails
Stayed 1 night in Mar 2024
Response from Rodd Moncton on Mar 5, 2024
Thank you for your review. We're so glad you enjoyed your stay!

8/10 Good

Brooke

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Well my bathrooms toilet had poop stuck on the side so that was gross and the sidewalks were so slippy I slipped and hurt my knee but the staff was amazing for my dog and I
Stayed 1 night in Feb 2024
Response from Rodd Moncton on Feb 28, 2024
Thank you for taking the time to leave us a review Brooke. We value your feedback and have shared it with our team. If there is anything else about your stay that you'd like our team to know about, please send us a direct message.

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location within walking distance to restaurants
Stayed 1 night in Feb 2024
Response from Rodd Moncton on Feb 23, 2024
Thank you for your review, Lynn!

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the traffic going by, but overall great hotel.
Stayed 1 night in Feb 2024
Response from Rodd Moncton on Feb 23, 2024
Thank you for your review Erica. If you have a noise issues during your stay, please let our front desk team know. Your comfort is our top priority.

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Very comfortable rooms
Stayed 1 night in Feb 2024
Response from Rodd Moncton on Feb 23, 2024
Thank you for your review!

8/10 Good

Ghazal

Stayed 1 night in Feb 2024
Response from Rodd Marketing on Mar 21, 2024
Hi Ghazal, thank you for leaving us a review. Please help us to improve by providing more information on your experience. We can be reached by direct message us.

8/10 Good

Karen, Fredericton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but staff was friendly, room and building were very clean and in a good location to downtown Moncton.
Stayed 3 nights in Feb 2024
Response from Rodd Moncton on Feb 15, 2024
Thank you so much for your review, Karen! We're so glad you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Parker

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Rodd Moncton on Jan 31, 2024
Thank you for your review, Parker!

10/10 Excellent

Eric, Aldouane

Liked: Cleanliness, staff & service, property conditions & facilities
Well located town down and near airport
Stayed 1 night in Jan 2024
Response from Rodd Moncton on Jan 31, 2024
Thank you for your review, Eric.

10/10 Excellent

Liz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was fantastic and my pug Sophie enjoyed her stay and her treats.
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 31, 2024
Thank you so much for your review, Liz (and Sophie!). We love welcoming your furry family members to our property. We hope to see you both soon.

10/10 Excellent

kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in at the front desk was very friendly and helpful
Stayed 1 night in Jan 2024
Response from Rodd Moncton on Jan 31, 2024
Thank you so much for your review, Kara!

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jan 2024
Response from Rodd Moncton on Jan 31, 2024
Thank you for your review, Clifford.

2/10 Terrible

Kathy

Stayed 1 night in Jan 2024
Response from Rodd Moncton on Feb 15, 2024
Thank you for your review, Kathy. If there is anything else about your stay, that you'd like our team to know about please send us a dm.

6/10 Okay

Jean Pierre

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Rodd Moncton on Jan 18, 2024
Thank you for your review!

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is wonderful, staff is wonderful. We had an issue with our tv but it got fixed right up. No comments. I always stay here
Stayed 1 night in Jan 2024
Response from Rodd Moncton on Jan 17, 2024
Thank you so much for your review. We're so glad our staff was able to help fix your issues during your stay. We can't wait to welcome you back soon!

8/10 Good

Jason

Stayed 2 nights in Jan 2024
Response from Rodd Moncton on Jan 17, 2024
Thank you for taking the time to leave us a review, Jason!

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Rodd Moncton on Jan 17, 2024
Thanks for the review, Charlene!

4/10 Poor

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty. Stains on the chair. Floor was dirty. We even found a set of fake eye lashes near the bed. So gross.
Stayed 2 nights in Jan 2024
Response from Rodd Moncton on Jan 17, 2024
Thank you for your review, Sylvia. We sincerely apologize for the housekeeping issues. We are in the process of renovating our rooms (only a few rooms left with carpet!) and have shared your feedback with our team. If there is anything else, that you'd like our team to know about, please send us a message.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 17, 2024
Thanks for the review, Jody!

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay and will recommend this place again.
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 2, 2024
Thank you for your review, Meghan.

6/10 Okay

Matthew

Response from Rodd Moncton on Mar 5, 2024
Thank you for your review, Matthew. If there is anything about your stay, that you'd like our team to know about, please send us a direct message.

10/10 Excellent

Kat

Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 17, 2024
Thank you for your review!

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Room was pretty.
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 2, 2024
Thank for your review, Sheri!

10/10 Excellent

justin

Stayed 3 nights in Dec 2023
Response from Rodd Moncton on Jan 2, 2024
Thank you for taking the time to leave us a review.

8/10 Good

Jacob

Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 2, 2024
Thanks for the review, Jacob!

8/10 Good

steward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vathroom tubs seem to be old and dirty
Stayed 2 nights in Dec 2023
Response from Rodd Moncton on Jan 2, 2024
Thanks for taking the time to leave us a review. We have passed your review along to our team for further review.

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here a few times and its always wonderful and Tina on front desk is wonderful
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Dec 13, 2023
Thank you so much for your review!

8/10 Good

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Dec 13, 2023
Thanks for taking the time to leave us a review, Andrea.

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love The Rodd:)
Lovely hotel centrally located in Moncton. We’ll request a room not facing Main Street in the future. Traffic is very loud & made it difficult to get a restful sleep. But overall, it’s a great place to stay.
Stayed 2 nights in Dec 2023
Response from Rodd Moncton on Dec 13, 2023
Thank you for your review. We are sorry you found a Main Street room noisy. If there is any way our staff can make your stay more comfortable, please let us know.

8/10 Good

Janvier

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Jan 2, 2024
Thank you for your review.

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet, easy access and friendly staff.
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Dec 13, 2023
Thank you for your review, Martin!

8/10 Good

Kaye

Stayed 1 night in Dec 2023
Response from Rodd Moncton on Dec 5, 2023
Thanks for taking the time to leave us a review, Kaye!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the big windows in the room
Stayed 1 night in Dec 2023
Response from Rodd Moncton on Dec 13, 2023
Thank you for your review, Brenda. We hope you'll stay with us next time you are in the area.

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Rodd Moncton on Dec 5, 2023
Thanks for the review!