We are very sorry to hear that there was a problem with the linen in your room. I have passed this along to our housekeeping team to ensure we are working hard to keeping our quality of cleanliness up to our highest standards. I hope you were able to enjoy the rest of the amenities that our hotel has to offer and that we see you again in the future!

Dear Roby Thank you for sharing your wonderful experience at the Four Points Moncton. I am glad you enjoyed your recent visit. We do hope we can welcome you back again soon. Sincerely,Claudia GarciaSupervisorFour Points by Sheraton Monctongssupervisor@fourpointsmoncton.com506-852-9600

Dear Jean Yves,We are delighted to have been your chosen hotel during your recent stay in Moncton.It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we cancontinue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we look forward to creating more memories with youwhenever your travels bring you back to Moncton.

On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.We hope to welcome you back soon.

Dear Colette,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team so we can continue to deliver exceptional service to guests like yourself!Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

Dear Marie-Claude, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Chère Annie,Merci d'avoir pris le temps de partager votre récente expérience avec nous. C'est grâce aux retours de nos clients comme le vôtre que nous pouvons améliorer notre expérience client. Je m'excuse de ne pas avoir répondu à vos attentes au nom de toute l'équipe.J'ai pris note du domaine que vous avez mis en évidence et j'ai transmis l'information au chef de service approprié pour nous aider dans nos efforts continus visant à fournir le meilleur service client à nos clients.Sincèrement,

Cher Judy,Au nom de notre équipe Four Points Moncton, nous vous remercions de votre séjour parmi nous. Nous espérons que vous avez apprécié votre séjour à Moncton et que vous avez pu profiter au maximum de votre visite.Nous comprenons que nos clients disposent d'un large éventail de choix en matière d'hébergement, c'est pourquoi nous sommes extrêmement reconnaissants que vous ayez choisi de rester avec nous. Notre équipe s'engage à fournir un service exceptionnel et nous sommes ravis que vous ayez été satisfait de votre expérience.Nous espérons vous voir bientôt.Sincèrement,

Dear Kevin,On behalf of the entire team at Four Points Moncton, thank you for staying with us during your recent visit.It was our pleasure to have you as our guest, and we are thrilled to hear that you enjoyed your stay with us. Our team works tirelessly to ensure that each guest feels welcome and comfortable during their stay, and we are delighted to hear that we were successful in doing so during your visit.We appreciate your kind words about our hotel, and we hope that you will choose to stay with us again should your travels bring you back to our City. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.We hope to welcome you back soon.Sincerely,

Chère Angela,Merci d'avoir pris le temps de partager votre récente expérience avec nous.C'est grâce aux commentaires de nos clients comme le vôtre que nous pouvons améliorer notre expérience client.Au nom de toute l'équipe, je m'excuse de n'avoir pas répondu à vos attentes.J'ai pris note des domaines que vous avez soulignés et j'ai transmis l'information au chef de service concerné.pour nous aider dans notre volonté continue d’offrir le meilleur service client à nos clients.Veuillez considérer notre hôtel lors de votre prochaine visite dans la région afin que nous puissions offrir l'expérience client que vous méritez.

Dear Solange, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Marie Jeanne,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

Dear Anthony,Thank you for taking the time to share your recent experience with us.It is through guest feedback like yours that we can improve our guest experiences.On behalf of the entire team, I apologize for failing to meet your expectations.I have taken note of all the areas you highlighted and have passed the information over to the appropriate department headto aid in our ongoing drive to deliver the best customer service to our guests.Please consider our hotel on your next visit to the area so we can provide the guest experience you deserve.

Dear Serge, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Frédéric,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

Dear Stephane, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Murielle,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

Dear Chantal,Thank you for taking the time to provide us with your feedback. We appreciate all feedback, whether positive or negative, as it helps us improve our services and better meet the needs of our guests.However, we noticed that your score is relatively low, but you did not leave any comments. We would love to hear more about your experience and what we can do to make it better. Please feel free to contact us anytime to share your thoughts and feedback. You will see my contacts below.We are committed to providing all of our guests with a pleasant stay, and we take all feedback seriously. Thank you for choosing to stay with us, and we hope to serve you again in the future.Sincerely,

Dear Stephane,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.Sincerely,Shannon KennySupervisorFour Points by Sheraton Monctongssupervisor@fourpointsmoncton.com506-852-9600

Cher MArielle,Au nom de notre équipe de Four Points Moncton, nous vous remercions de votre séjour parmi nous. Nous espérons que vous avez apprécié votre séjour à Moncton et que vous avez pu profiter au maximum de votre visite.Nous comprenons que nos clients ont un large éventail de choix en matière d'hébergement, nous sommes donc extrêmement reconnaissants que vous ayez choisi de rester avec nous. Notre équipe s'engage à fournir un service exceptionnel et nous sommes ravis que vous ayez été satisfait de votre expérience.Nous espérons vous revoir bientôt.Sincèrement,

Dear Marie-Josee, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Cher Rachel,Merci d'avoir choisi de rester avec nous au Four Points Moncton. Notre équipe est reconnaissante de votre patronage et nous espérons que vous avez passé un merveilleux moment à Moncton.Nous comprenons qu'il existe de nombreuses options d'hébergement, nous apprécions donc votre décision de rester avec nous. Notre équipe dévouée s'efforce de fournir un service exceptionnel et nous sommes ravis d'apprendre que vous avez vécu une expérience satisfaisante.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement,

Dear Eric,Thank you for choosing to stay with us at Four Points Moncton. Our team is grateful for your patronage, and we hope you had a wonderful time in Moncton.We understand that there are many options for accommodations, so we appreciate your decision to stay with us. Our dedicated team strives to provide exceptional service, and we are delighted to hear that you had a satisfying experience.We look forward to hosting you again soon.Best regards,

Dear Marie-Philippe, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Jacques,Thank you for choosing to stay with us at Four Points Moncton. Our team is grateful for your patronage, and we hope you had a wonderful time in Moncton.We understand that there are many options for accommodations, so we appreciate your decision to stay with us. Our dedicated team strives to provide exceptional service, and we are delighted to hear that you had a satisfying experience.We look forward to hosting you again soon.Best regards,

Dear Kevin, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Yanick, I am writing to apologize for the poor experience you had during your stay. We pride ourselves on providing our guests exceptional service and hospitality, so it is very disheartening to hear that you were unsatisfied. I did my investigation, and you met with our General Manager, and she provided a solution. Again, we appreciate your feedback and look forward to hosting you again.Sincerely,

Dear Daphne,Thank you for choosing to stay with us at Four Points Moncton. Our team is grateful for your patronage, and we hope you had a wonderful time in Moncton.We understand that there are many options for accommodations, so we appreciate your decision to stay with us. Our dedicated team strives to provide exceptional service, and we are delighted to hear that you had a satisfying experience.We look forward to hosting you again soon.Best regards,

Dear Remi,Thank you for choosing to stay with us at Four Points Moncton. Our team is grateful for your patronage, and we hope you had a wonderful time in Moncton.We understand that there are many options for accommodations, so we appreciate your decision to stay with us. Our dedicated team strives to provide exceptional service, and we are delighted to hear that you had a satisfying experience.We look forward to hosting you again soon.Best regards,

Dear Celine, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Cher Samuel,Je suis désolé pour les problèmes rencontrés lors de votre séjour chez nous. Notre objectif est de nous assurer que tous nos clients sont à l'aise et passent un séjour agréable avec nous, et nous sommes désolés de ne pas avoir été à la hauteur de cet objectif lors de votre visite.Nous prenons au sérieux toutes les expériences de nos clients et voulons nous assurer que nous fournissons le meilleur service de qualité possible. À cette fin, nous avons pris les précautions nécessaires pour éviter que ce type d'expérience ne se reproduise.Nous espérons que vous envisagerez de séjourner à nouveau parmi nous et que vous serez agréablement surpris par les améliorations que nous avons apportées.Merci d'avoir porté le problème à notre attention.Sincèrement,

Dear Fernand, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Marco, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Dear Albenie, On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit. We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience. We hope to welcome you back soon. Sincerely,

Cher Betty-Ann,Au nom de toute l'équipe de l'hôtel, merci d'avoir partagé votre avis.Il est toujours encourageant d'entendre des commentaires positifs, en particulier de la part de ceux qui comptent le plus - vous ! Vos commentaires ont été partagés avec les chefs de service concernés alors que nous célébrons l'équipe et continuons d'améliorer nos services.Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires.Nous espérons vous accueillir à nouveau bientôt.Sincèrement,Kamar SmithDirecteur général adjointFour Points par Sheraton Monctonksmith@fourpointsmoncton.com(506) 852-9600

Dear Sebastien,On behalf of the entire hotel team, thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the relevant department heads as we celebrate the team and continue to improve our services.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Dear Samuel, We are delighted to have been your chosen hotel during your recent stay in Moncton. It was indeed a pleasure to serve you. We appreciate your business and value your honest feedback. I have shared your comments with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Moncton, and we hope you choose to create more memories with us whenever your travels bring you back to Moncton.Sincerely,

Chère Karine,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé vos commentaires.Il est toujours encourageant d'entendre des commentaires positifs, en particulier de la part de ceux qui comptent le plus - vous ! Vos commentaires ont été partagés avec les chefs de service concernés alors que nous célébrons l'équipe et continuons d'améliorer nos services.Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires.Nous espérons vous accueillir à nouveau bientôt.Sincèrement,

Cher Fabrice,Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé vos commentaires.Il est toujours encourageant d'entendre des commentaires positifs, en particulier de la part de ceux qui comptent le plus - vous ! Vos commentaires ont été partagés avec les chefs de service concernés alors que nous célébrons l'équipe et continuons d'améliorer nos services.Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires.Nous espérons vous accueillir à nouveau bientôt.Sincèrement,

Dear Rachel, On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant department heads as we celebrate the team for doing an excellent job. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

Dear Martin, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as we celebrate the team for doing an excellent job. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Dear Renald, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the relevant departments as a way to aid in improving our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

Dear Jacqu, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the relevant departments as a way to aid in improving our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

Cher Jean-Guy, Au nom de toute l'équipe de l'hôtel, je tiens à vous remercier d'avoir partagé vos commentaires. Il est toujours encourageant d'entendre des commentaires positifs, en particulier de la part de ceux qui comptent le plus - vous ! Vos commentaires ont été partagés avec les services concernés. Encore une fois, je vous remercie d'avoir pris le temps de partager vos commentaires. Nous espérons vous accueillir à nouveau bientôt.

Dear Rachel, On behalf of the entire hotel team, I want to thank you for taking the time to share your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

Hello, We are so glad to hear you had a great experience at our hotel! We hope to see you again soon!

Bonjour Sophie, Nous sommes très content pour votre feed-back. On va prendre en considération votre commentaire sur le chauffage. Merci Beaucoup!

Dear Nathalie, I'm so sorry to see you did not enjoy your stay with us. Please accept our sincerest apologies.