3 outdoor pools, pool umbrellas
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Reviews of Voyager Beach Resort

4 out of 5
Voyager Beach Resort
Mount Kenya Rd. Nyali Beach, Mombasa

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 687 reviews" "
Rating 8 - Good. 240 out of 687 reviews" "
Rating 6 - Okay. 66 out of 687 reviews" "
Rating 4 - Poor. 20 out of 687 reviews" "
Rating 2 - Terrible. 14 out of 687 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Addaryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from Aziz at the bar to Captain Charles with the laughs at breakfast property is a little old but it’s beautiful and the wife and I will be returning
Stayed 1 night in Apr 2024

6/10 Okay

Samuel

10/10 Excellent

Carolyn

Travelled with partner
Wonderful staff who are so friendly and helpful. Beautiful, well kept gardens and in a position overlooking the Indian Ocean.
Stayed 25 nights in Jan 2024

8/10 Good

Eskinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hospitality and friendliness of the staff.
Stayed 5 nights in Dec 2023

10/10 Excellent

pierrette

Stayed 7 nights in Dec 2023

2/10 Terrible

Tian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated but also neglected. Some of the worst service I have experienced. Wrong room allocation. Rotten meat served at dinner. Rusted fridges in rooms, doors that don’t lock, Aircons that don’t work. Sagging mattresses and old beds. Poor lighting in the room. Forgotten packed breakfasts. Really bad all round. The welcome is great but once you get your room card the nightmare begins. NEVER AGAIN.
Stayed 1 night in Nov 2023

8/10 Good

Michael A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and a great variety of food. I will stay there every time I’m in Mombasa, Kenya
Stayed 5 nights in Nov 2023

10/10 Excellent

ROLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

10/10 Excellent

UNNI

Stayed 4 nights in Nov 2023

6/10 Okay

Salem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Sam

Stayed 1 night in Nov 2023

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and Voyager went above and beyond to make us feel at home . They were courteous and friendly. It’s simply fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Alterra

Stayed 1 night in Oct 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-inclusive experience at this hotel was worth every penny of it. The grounds were extremely spacious with multiple swimming pools with different bars and relaxation areas. There were food options in various locations including an Italian restaurant experience poolside. The all-inclusive meal service was truly fantastic with multiple food stations some with local ethnic foods and themes from all over Africa and even the world. They had excellent fresh juices and fresh fruit in the morning for breakfast as well as an egg station and waffles and crepes every morning. I enjoyed having my poached eggs. The room we stayed in was perfect, with a porch just outside and right next to the cliffs above the crashing waves below which lulled us to sleep every night. There was a beach down below which was very picturesque and great for photo opportunities, plus there were a variety of little vendors set up selling many African memorabilia. I loved the little bar that was perched just above the ocean, very relaxing with comfortable seating and very friendly bartenders. We went there almost every night to relax and talk and enjoy a drink. It was fun watching the monkeys play on the grounds next door to this place as well. This spot is also perfect to propose to your future wife... 💗 The service was exceptional, Peter from the front desk was always super friendly and helpful. The waitress Shilla charmed me with her Shilla Special drink which she custom made for me. All

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, service is great, you can test the great service and the real taste of Africa. If I go back I will go to this resort
Stayed 2 nights in Jul 2023
Response from SM on Jul 22, 2023
Dear Aida,Thank you for sailing with us and for this awesome review. We are glad you enjoyed your stay and look forward to hosting you again in the near future.Yours sincerely,Sammy Maende,Management.

10/10 Excellent

Ahmed

Stayed 10 nights in Jul 2023
Response from SM on Jul 22, 2023
Dear Ahmed,Thank you for sailing with us. It was a great honor to be of service to you.Yours sincerely,Sammy Maende,Management.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The first "ocean view" room I was given was down a secluded hallway at the corner of the property. Traveling alone as a woman, I didn't feel completely safe there. The view was mostly of a barbed wire fence, but you technically can see the ocean. People I knew that didn't pay for the upgrade had a better view of the ocean. I asked to move, but it took until the next day before they were able to accommodate. The second room was exactly what I expected on booking. Takeaway: if you're a woman alone, ask for a room on the second level or higher.
Stayed 2 nights in Jun 2023
Response from SM on Jul 22, 2023
Dear Amber,Thank you for sailing with us and for sharing your review. Your feedback is hereby noted and appreciated. We look forward to hosting you again soon.Yours sincerely,Sammy Maende,Management.

8/10 Good

LAKESHA

Travelled with group
Liked: Staff & service
The staff at property was very friendly and professional. Overall property is beautiful with the nautical theme. Rooms and amenities were, however, somewhat lacking. I got an “upgrade” to a beach front property and the room was in need of renovation especially the bathroom which had worn rusty fixtures. We had 2 rooms and the other room was in similar condition. I was there for 4nights and asked each day at the front desk and the housekeeper in person for 2 hand towels which we never got. Spent the visit with only 2 large towels. The food was just ok. They had different country themes each night but the food looked the same all the days I was there. The beach is non-existent. In fact there are signs posted that says no swimming. The “beach” is either covered in water up to the property line or is a slimy sandbar with seaweed based on the movement of the tide.
Stayed 3 nights in Jun 2023
Response from SM on Jul 22, 2023
Dear Lakesha,Thank you for sailing with us. Your feedback is hereby noted and truly appreciated. We look forward to hosting you again in the near future.Yours sincerely,Sammy Maende,Management.

8/10 Good

LAKESHA

Response from SM on Jul 22, 2023
Dear Lakesha,Thank you for sailing with us. We are privileged to have been of service to you.Yours sincerely,Sammy Maende,Management.

10/10 Excellent

John, Bear

Stayed 2 nights in Jun 2023
Response from SM on Jul 22, 2023
Dear John,Thank you for sailing with us. We look forward to being of service to you again.Yours sincerely,Sammy Maende,Management.

8/10 Good

Marte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from SM on Jul 22, 2023
Dear Marte,Thank you for sailing with us. It was such an honor to be of service to you.Yours sincerely,Sammy Maende,Management.

6/10 Okay

Kabui

Stayed 2 nights in Apr 2023
Response from SM on May 4, 2023
Dear Kabui,Thank you for sailing with us. We are greatly honored to have been of service to you.Yours sincerely,Sammy maende,Management.

8/10 Good

Rex

Liked: Cleanliness
Stayed 5 nights in Apr 2023
Response from SM on May 20, 2023
Dear Guest,Thank you for sailing with us. It was a great pleasure to be of service to you and we look forward to hosting you again.Yours sincerely,Sammy Maende,Management.

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Very friendly. Food is very high quality. So many options so will not go hungry. Staff are amazing. Attention to detail superb. I was a repeat guest from 5 months earlier. They remembered my name drink preferences. I was given a complimentary room upgrade and fruit basket. Laundry service efficient and reasonably priced.
Stayed 8 nights in Mar 2023
Response from SM on Apr 19, 2023
Dear Richard,Thank you for sailing with us and for giving us such an awesome review. We value your loyalty and appreciate your positive comments on Voyager and kind words on our staff. We've shared your review with the team even as we look forward to hosting you again. Always at your service.Yours sincerely,Sammy maende,Management.

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated other than that the area itself was well-maintained. Everyone was friendly and the food good
Stayed 2 nights in Mar 2023
Response from SM on Apr 19, 2023
Dear Rene,Thank you for sailing with us and for finding time to share your honest review. We value your feedback and look forward to being of service to you again.Yours sincerely,Sammy Maende,Management.

10/10 Excellent

Claude S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from SM on Apr 19, 2023
Dear Claude,Thank you for sailing with us. It was such a great pleasure to be of service to you.Yours sincerely,Sammy Maende,Management.

10/10 Excellent

JOSEPH

Stayed 5 nights in Mar 2023
Response from SM on Apr 19, 2023
Dear Joseph,Thank you for sailing with us. It was a great honor to be of service to you.Yours sincerely,Sammy Maende,Management

10/10 Excellent

pierrette

Stayed 7 nights in Mar 2023
Response from SM on Apr 19, 2023
Dear Pierrette,Thank you for sailing with us. It was a pleasure to be of service to you and we look forward to hosting you again in future.Yours incerely,Sammy Maende,Management.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is really worth it. Stayed for 6 days or so and the staff are all friendly. Yes you have one or two that have there bad days but other than that they are all amazing. I will definetly recommend this resort. The food is amazing, the beaches and the pools are as well.
Stayed 6 nights in Feb 2023
Response from SM on Apr 19, 2023
Dear Jonathan,Thank you for sailing with us. We are glad you enjoyed your stay and do look forward to being of service to you again. We thank you for recommending us.Yours sincerely,Sammy Maende,Management.

8/10 Good

Mustansir

Stayed 5 nights in Feb 2023
Response from SM on Apr 19, 2023
Dear Mustansir,Thank you for sailing with us. It was such a great pleasure to be of service to you.Yours sincerely,Sammy Maende,Management.

8/10 Good

Mark

Stayed 3 nights in Feb 2023

8/10 Good

Asheet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good facilities and excellent service. Rooms are dated and in serious need if an upgrade

10/10 Excellent

Moutie

Stayed 2 nights in Nov 2022

6/10 Okay

Edoardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

David

Stayed 2 nights in Oct 2022

10/10 Excellent

KINGSLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic i enjoy my stay immensely.
Stayed 6 nights in Sep 2022

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Loyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It beats me how they keep such a big campus to meticulously neat.
Stayed 3 nights in Sep 2022

10/10 Excellent

Veronica

Stayed 3 nights in Jun 2022

6/10 Okay

Peter, Sydney

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room was very small. The bathroom was horrible. The food was ok at best. There are many lovely bars and places to sit. The pools are lovely. All inclusive includes the cheap options. No room upgrade!
Stayed 4 nights in Jun 2022

10/10 Excellent

Moutie

Stayed 2 nights in May 2022

4/10 Poor

Fatima

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The grounds are beautiful though the property is not maintained very well and is starting to look run down. Food at Mashua (buffet) is terrible for such a costly hotel, same food being recycled resulting in overcooked meats and veggies. The A la carte restaurant is a joke, terrible and extremely slow service. They are always running out of juices at the snack bar.
Stayed 3 nights in Feb 2022

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed the stay. We had an all inclusive rate. Staff was friendly and helpful. Beach was wonderful. My only complaint would be food service is extremely slow.
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff brilliant with excellent service and very friendly would like to go back again
Stayed 11 nights in Feb 2022

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Many times visitor from UK and as pleased as previously. Good access from both the SGR Train Station and Moi Airport. Ambience is excellent. Bedrooms have a tradional feel, and are very comfortable. Use the Italian Restaurant for dinner. A memorable evening by the poolside! Staff are skilled, enthusiastic, and very likeable.
Stayed 9 nights in Jan 2022

8/10 Good

John

Stayed 13 nights in Jan 2022

10/10 Excellent

Girma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Mombasa. Food was delicious, staffs were very friendly, the location was great. My wife and I enjoyed our honeymoon there for almost a week and we are glad we choose voyager Beach resort. Waiters were very nice especially Mary and Margaret and also Nurse Nereah was awesome helping with covid tests. And also I want to thank Peter and Mohamed from the boat ride. We definitely will be back again. Thank you Voyager beach management.
Stayed 6 nights in Jan 2022

10/10 Excellent

Paul, Stalybridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, good food
Stayed 10 nights in Jan 2022