Ratings based on 164 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Familiesby A verified traveller
Wonderful and perfectPosted 7-Sep-2014
Pros: The staff in particular made this such an enjoyable experience.
Cons: The weather! I believe Northern Italy has not had the best of summers.
From the moment we arrived at the hotel, the staff made our short stay here one of the most memorable and enjoyable holidays experienced. Everyone at reception (particularly Francesca), restaurants, poolside, and those servicing the rooms spoke English (to my shame) and ensured that we had everything we needed. The lake view from our room was amazing particularly at night when the lights highlighted the beautiful Lake Como coastline. Both restaurants are worth a visit although if you are having a drink in the bar beforehand you may not need to as you'll bed erred with number of delicacies along with your drinks. All in all a fabulous hotel in a wonderful location which is less than an hour from Milan's main airport.
for Couplesby A verified traveller
Amazing break!Posted 1-Sep-2014
Myself and my boyfriend stayed here just last week for a few nights and had a wonderful stay. At check in we were told we were receiving an upgrade to the Presidential Suite for our stay- the suite was beautiful and very clean with a huge balcony overlooking the lake, the views were sensational. Breakfast was great, and had a good selection and variety of foods and drinks. The pool area was very relaxing. All staff were friendly and attentive. Overall we had a great stay which set the tone for the rest of our holiday in Italy. Would definitely recommend this hotel and we will hopefully be back in the near future.
for Couplesby A verified traveller from UK
Great Hotel with Lake side pool, food excellentPosted 27-Aug-2014
Pros: Lake side pool -
Cons: Decor needed updating
Location: Very little to do in the village, we found a nice bar and two other restutrants within walking distance of the hotel which were all good.
Great Hotel, Lake side pool was excellent and all staff really helpful and curtious. The building was lovely and everything was very clean. Only negative is the decor in the room was a little tired, shower grouting needed redoing and shower head needed a clean. Wallpaper grubby and starting to peel.
for Everyoneby A verified traveller from Hampshire, UK
Very good hotel.Posted 10-Aug-2014
The hotel is very nice. The staff were extremely helpful and kindly gave us an upgrade to deluxe spa room. These were recently re-furbished and were smart, tasteful, roomy and very comfortable. Only downside was really the location. There is not much to do in the area which is really just a hamlet. One day it poured down all day and we were really just stuck in the room reading. Probably best if one has a car to tour the area. The ferry terminal is close to the hotel, but not so close that it is noisy. However, it was easy to get to other villages. When the weather was good we split our time between the pool and travelling around the lake. We stayed a week which was quite enough. I would definitely recommend the hotel though.
for Everyoneby A verified traveller from Montreal, Canada
A fabulous resort overlooking Lake Como.Posted 9-Aug-2014
Pros: Pool, breakfast in the garden, dining over the Lake.
Cons: Refresh the rooms, although they were very nice.
Location: Did not have time to experience the surroundings, but the hotel was enough to convince me to stay longer and to relax and enjoy a grand holiday.
The resort lived up to its Grand name. Dining overlooking Lake Como is an extraordinary experience. Breakfast is served in the main hall and enjoying it in the garden is magnificent. I cannot say enough of the experience, except to say we did not stay long enough. It is elegant, and traditional as the grand hotels anywhere. I would stay here again and again, and recommend that you give this hotel a try. Stephen
for Everyoneby A verified traveller from washington dc.
Excellent hotel. Great service.Posted 28-Jul-2014
We had a marvelous time. Franco made our stay so memorable. Beautiful hotel and perfect location. Reataurant is unlike any other.
for Everyoneby A verified traveller from Melbourne
Good experiencePosted 28-Jul-2014
Lovely setting. Meals room and staff were very good.
for Everyoneby A verified traveller from Austin, TX
Location, Quality and Good foodPosted 22-Jul-2014
Pros: Overall quality surpassed our expectations.
Cons: Add a ping pong table.
Location: Great access to Cernobio, right next door with banks for ATM, highly rated restaurants, etc. Stay away from Il Gatto Nero, worst service on our trip
Expected Euro ratings of 4 stars to be a 3 star only to find that the hotel is a true 4 star. Staff welcomed us, brought us to room and took the time to really make sure we felt welcome and helped with any questions. Rooms: Online, the rooms look very 'loud' vs current classy. Upgraded all last year to modern high end. Very nice. Large, two single into king style. Room for our two kids who had cots, that were decent quality since they are cots. Food: Great breakfast that is included. Drinks good, meals good while onsite. Reasonable prices on most but beer for US dollar folks, quite pricey but that is due to Euro/Dollar. Grounds: Great tennis court looks like grass, is Astro but works great. Grounds are well kept. Breakfast can be outside with lake view! Our room faced the mountain which has a nice little waterfall coming down in the view, church, small hillside town. Pool is not large but not overcrowded. Gym has 8 or so pieces of equipment. Just enough. Location: Great! Feels like we are in iTaly but is not busy. Easy access to many local restaurants. Property directly has access to lake (kids jumped in many times) Price/value is very high! Stay there.
for Everyoneby A verified traveller from Baltimore, MD
Brand new renovated room with view!Posted 11-Jul-2014
Location: We were hesitant to be staying in the small village of Moltrasio, rather than a larger lake town, but discovered the location lovely and charming.
We really enjoyed our stay at the Grand Imperiale and will happily return. We chose the double deluxe room with Lake View and it did not disappoint! The room was very large, brand new renovations with nice modern amenities and spotless. View of the lake over a few rooftops was magical. Excellent service too. .
for Everyoneby rekha from mumbai
Excellent locationPosted 30-Jun-2014
Very calm serene peaceful location and it takes a second to reach the ferry