Ratings based on 142 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Gina from New York
Lovely hotel.Posted 30-Oct-2013
Pros: Everything from the room to the staff could not have been better.
I was given a room in the villa across the street and it was lovely! So clean and comfortable with a great balcony and view of Lake Como!
for Everyoneby Rob
Luck FindPosted 29-Oct-2013
Booked this hotel at the very last minute. Drove from Lugamo, about 30km. Nice location, on lake front with lovely views of the water and mountains. Has a grand feel to it this hotel.
for Everyoneby A verified traveller
Overall reviewPosted 18-Oct-2013
Cons: Signage on local roads.
Location: Shopping in nearby Como by water taxi.
Great location with excellent veiw opportunites and easy access to water taxi for cost effective, local transportation and shopping. Difficult to find by car due to seculded location, so arrive in day light. Helpful staff.
for Couplesby Rene from London, Ontario
By Lake ComoPosted 9-Oct-2013
Pros: The ambience, staff, food, beds, views of and closeness to lake, housekeeping staff.
Cons: Shower enclosure somewhat dated as was the tv in room.Lack of exhaust fan in bathroom.
Location: Great location on lake with easy access to ferry boat service for entire lake, ie, Como, Bellagio.
3 magnificent days by the lake. Very elegant hotel. Staff very professional and helpful. The food and the views are superb.
for Everyoneby dave from London
excellent pool. Cosy bar .Posted 19-Sep-2013
Pros: Pool and Villa. Breakfast. Olives etc with pre dinner drinks.. nice touch.
Cons: Piano player in bar plays like he is deaf ! good fun though.
Location: lots of towns to visit by Ferry. easy to get around
Excellent Breakfast. Lovely Pool. Allow time to go to bagglioli. Check ferry schedule at desk and claim OAP discount if over 65. Hotel next to Ferry stop. Romantic lunch/dinner place next to lake ( expensive but that is Italy ). Cheap friendly Pizza joint ( not part of hotel ) near-by. Also try " Harry's bar " for sophisticated pre lunc drinks in Cernobbio ( next town toward Como ). Osteria restaurant for authentic local place ( not expensive )
for Everyoneby Bina. Pharmcist from london
Lovely hotel close to the lake and transport.Posted 19-Sep-2013
Pros: Beautifull setting
Cons: See as above
Location: You can visit many towns nearby by boat
Loved the hotel and the rooms were excellent in the new block with balcony facing the lake Beautifull bathrooms best i have ever seen. Need to have more free facilities like spa and indoor swimmingpool when the weather is bad outside. Breakfast needs to be near the lake where the lunch is served. We find the place where the lunch and dinner was served was always empty. The lunch place had a beautifull location overlooking the lake but hardly used .They need to think as to how to make people make use of that place. We found that the choice of food was not great and was expensive. Needs to have more variety.
for Everyoneby Tom from Westhampton,NY
Wonderful HotelPosted 10-Sep-2013
Pros: The Staff, Views and Location.
Cons: Bathroom tub/shower shower door.
Location: Visit the towns by boat, dinner at night. Beautiful pool on the lake.
The staff is exceptional. Helpful, informative, polite. The balcony views are outstanding. The hotel is very modern. Rooms are not large but are comfortable. Bathroom shower could use updating. Pay the 20 euro's daily parking in the underground garage. There is no parking elsewhere. Take the ferry boat that is fifty feet from the front door of the hotel to all the towns. The views from the boat are outstanding, read the ferry time tables carefully. The three restaurants within walking distance of the hotel (200 ft.) are wonderful. Hotel Restaurant is fair. Remember, they do not start serving dinner anywhere until 7:30pm.
for Everyoneby Enver from New Hampshire
Grand Hotel Imperiale - Moltrasio, Lake ComoPosted 7-Sep-2013
Pros: Its location, proximity to the boat dock, clean rooms and friendly and knowlegeable front dest staff.
Cons: Breakfast buffet.
Location: City of Como and Bellagio are easily accessible by ferry and offer lots to see and do for the traveler.
First visit to Lake Como. We wanted to relax, enjoy the views of the lake and visit several lakeside towns by boat. All these goals were accomplished since we could see the lake from our rooms. The hotel is situated practically accross the street from the boat dock, making it very easy to buy tickets and sail away to other towns along the lake. In general, the hotel was comfortable, most of the staff firendly and helpful. We were a bit disappointed with the buffet breakfast. For 20 euros per person, the selection was limited and coffee lukewarm.
for Couplesby MC from TN
Great staff, great location, nothing elsePosted 17-Aug-2013 on Hotels.com
By no stretch of the imagination is this hotel a four star hotel. This was the most expensive hotel of our Italy trip and is above and beyond the worst. Our hotels included a suite in Naples and a main canal hotel in Venice. The above point does not apply to the location or most of the staff. The service was excellent as was the location. The reason I rate this hotel so poorly is the condition of the room and the property. The bathroom shower was full of mold which made for an unpleasant experience. Furthermore this "four star" hotel room had the wall paper pealing off of the walls around the entire room. The linens and the entire amenities of the room were what you would expect for a non-chain hotel found along a highway in the US. The TV was the size of my computer monitor which was accompanied by bigger stains on the carpet. Additionally, as another review pointed out, the hotel attempted to charge me 40Euro for a breakfast that was supposedly free. There was far too little fight from the head waiter for him to have just given me a 40euro breakfast that which I might say has been free in all other hotels I have booked. I walked away from this hotel feeling scammed. Yes I could have approached the staff to change my room, but after driving 3.5 hours from Venice and unpacking my luggage and getting ready to get in the shower, I was by no means in the mood to deal with this. This would never have been an issue in a real four star hotel, bottom line.
for Everyoneby Renee from California
Beautiful hotel close to boat dockPosted 13-Aug-2013
Pros: The location was quiet and relaxed. We had been traveling steady and needed to relax. The views were wonderful and location to the dock great.
Cons: The staff is very limited with their English. Room services especially! Food choices very limited outside the hotel-including delis,etc
Location: Limited again but the boat dock access is amazing. It is a place to utilize the hotel services and enjoy the view but expensive.
We enjoyed the beautiful location and view of Lake Como. The hotel is across the street from the boat dock and convenient to each any area of the lake. The mountainside view is amazing as well. We were able to use the Spa facilities which were wonderful and the lakeside pool is not to be missed! It is a quieter location and dining is limited unless you plan to eat at the hotel for all your meals. Get the breakfast in advance on Expedia--it is more expensive at the hotel once you arrive!