Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tortona

Sul Lago di Como.

Posted 27-Mar-2015
Pros: La location e l'essenzialità della struttura, sobria e gradevole.
Cons: Il personale dovrebbe essere piu' affabile.
Location: Lago, natura e buoni ristoranti.
Il personale e' un po' freddino, ma corretto. Lo standard dell'albergo e' addirittura superiore alle 4stelle, pulito, ordinato ed essenziale negli arredi. La stanza (noi abbiamo preso una superior) era per la verità un po' spoglia, senza quadri, pero' gradevole nella sua essenzialità. Il paesaggio ed i luoghi circostanti sono incantevoli. Buono il servizio; la colazione e' di qualità.
2 out of 5
by A verified travellerfrom California

Our experience with the Grand Hotel Imperiale & Re

Posted 26-Mar-2015
Pros: Not much
Cons: Service, room was small, hot, pillows were horrible no space to store articles, the bath/shower were very confusing how to operate.
Location: In season and if the boat dock is open the boat ride on the lake is wonderful. Como is a nice town to visit and shop
From when we arrived at the hotel not too much went right. The rooms were not as promised, there was no availability for any food service due to a conference, we were given information that they had a boat dock to catch the boat on Lake Como, that was closed, we were also NOT told that most of the other villages to visit on the Lake were not open so we spent per person 30 EURO taxi ride to Como and a 45 EURO for the boat to Bellagio only to arrive and find out all the shops were closed till April. The hotel should have told us this information as we asked but they did not. Need to be careful and check facts not take it from the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom lancashire

Beautiful hotel overlooking lake como

Posted 14-Mar-2015
Had the most wonderful stay, we were upgraded at no extra charge to a suite with balcony overlooking the lake , because it's our 25th wedding anniversary! Views were breathtaking ! Would have no hesitation recommending this fantastic hotel.
4 out of 5
Recommended
for Families
by Janne

This traveller left a rating score only Posted 4-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Families
by Fabriziofrom France

Bon rapport qualité-prix / bonne étape

Posted 3-Jan-2015 on Hotels.com
Bon pour une escale sur le lac de Côme.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Jan-2015
This is certainly more than a four star hotel. Facilities are wonderful and the hotel, an old building, has been retrofitted to very modern facilities inside. The spa is great -- sauna, relax whirlpools, relaxation rooms, blizzard imitation after you leave the sauna with the body hot, etc. Very conveniently located by the lake. Hotel retaurant with lake view fantastic.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

Hôtel bien mais n'allez évitez les restaurants

Posted 12-Dec-2014
Bon hôtel, Spa magnifique, petit déjeuner bien mais service très très lent ( et pourtant nous étions que deux couples à commander ...!) Évitez le restaurant gastronomique et tous ceux à proximité qui sont chers et vous sortez et avez encore fin pour des repas rien d'extraordinaire !! Montez en haut de la montagne et vous trouverez des trattoria excellentes et abordables !!! Et la vue et magnifique !
5 out of 5
Recommended
for Couples
by A verified traveller

Great place to relax

Posted 20-Nov-2014
Loved the hotel, the city of Moltrasio and the entire Lake Como area. The spa was a great and relaxing perk.
5 out of 5
Recommended
for Couples
by Alfonsofrom Madrid

Hotel muy recomendable

Posted 19-Nov-2014 on Hotels.com
Estancia muy agradable (buena localización, buen servicio y amabilidad)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Torino

Bell'hotel

Posted 18-Nov-2014
Pros: La camera nel suo insieme e la posizione dell'hotel.
E' stato un felice wek-end con il personale dell'hotel molto disponibile.