Suite, 2 Queen Beds (Extra Floor Space)
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Reviews of Holiday Inn Express & Suites Daphne- Spanish Fort Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Daphne- Spanish Fort Area, an IHG Hotel
29725 Woodrow Ln, Daphne, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 910 reviews" "
Rating 8 - Good. 197 out of 910 reviews" "
Rating 6 - Okay. 56 out of 910 reviews" "
Rating 4 - Poor. 10 out of 910 reviews" "
Rating 2 - Terrible. 13 out of 910 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at this IHG hotel, it remains one of my faviorite. It is actually the reson I look for Holiday Inn Express rooms whenever I travel stateside, and might be a good reason to look for this chain when I travel internationally as well. Thank YOu!
Stayed 2 nights in Apr 2024

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean.
Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had our kids with us and we didn't let them got outside because people was smoking pot outside and we didn't want them around it. A lot of people was running around in the hotel at night but the room it self was super clean and nice the night employee was super sweet. The breakfast was really good. The kids really enjoyed it also. For the most part it was really nice stay.
Stayed 1 night in Mar 2024
Response from Steve on Apr 15, 2024
Thank you for your glowing review. It is greatly appreciated. I will talk with the owner of the hotelabout your other concern. We hope to see you again soon.

10/10 Excellent

Mary Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Steve on Mar 27, 2024
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice amenities at an affordable price
Stayed 2 nights in Mar 2024
Response from Steve on Mar 18, 2024
Thank you so much for your glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff, breakfast and facility were excellent. Would highly recommend this location.
Stayed 1 night in Jan 2024
Response from Steve on Feb 12, 2024
Thank you for this glowing review. It is greatly appreciated. We hope to see you again soon.

8/10 Good

Tomicka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Steve on Feb 26, 2024
Thank you for your review. Your feedback is most valuable to us. We hope to see you again soon.

8/10 Good

Sheila

Travelled with partner
Older property but clean and well cared for. Front desk receptionist was welcoming and professional. Great for families, couples ir single parties.
Stayed 1 night in Feb 2024
Response from Steve on Feb 26, 2024
Thank you for your glowing review. It was greatly appreciated. We hope to see you again soon.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located half way between our ranch and the extended family and we make the trip multiple times each year. It’s clean quit and has Stixx restaurant down the street. The staff have always been helpful and friendly. We will be back.
Stayed 1 night in Jan 2024
Response from Steve on Feb 12, 2024
Thank you for the glowing review. It is greatly appreciated. We are glad you like the hotel and look forward to seeing you again soon.

8/10 Good

Early, Calhoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered easy access to the places I needed to go. There was a car wash across the street which helped me since I needed to wash my car after a long trip. Needed it to look good for a wedding.
Stayed 1 night in Jan 2024
Response from Steve on Feb 26, 2024
Thank you for your glowing review. We are glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Steve on Feb 12, 2024
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Steve on Feb 12, 2024
Thank you for your nice review. It is greatly appreciated. We hope to make your stay better in the future.

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs more towel racks, an exhaust fan & a two light controls - it is so bright in the early morning ☹️.
Stayed 4 nights in Dec 2023
Response from Steve on Feb 12, 2024
Thank you for your review. We strive to make your experience wonderful and memorable. We appreciate your concerns and will take them under advisement.

8/10 Good

Suresh

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Harvey, MEMPHIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Steve on Feb 12, 2024
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Randy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Steve on Feb 12, 2024
Thank you for your glowing review. It is greatly appreciated. We look forward to seeing you again.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice ! Bed a little soft for my back but overall exceeded my expectations.
Stayed 2 nights in Dec 2023
Response from Steve on Feb 12, 2024
Thank you for your glowing review. It is greatly appreciated. We hope ti see you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Steve on Feb 12, 2024
Thank you for your glwoing review. It is greatly appreciated. We hope to see you again soon.

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient room furniture (bench and coat hangers), KEURIG! High bed, pretty colors, many great TV channels such as TLC. The bed was very comfortable but had a low indentation spot, the fan air smelled a bit stagnant/old, would like there to be one soap bar for shower, not just liquid dispensers. WOULD DEFINITELY STAY AGAIN!
Stayed 1 night in Dec 2023

6/10 Okay

ralph

Stayed 3 nights in Nov 2023

10/10 Excellent

seungshin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for the glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Steve on Feb 12, 2024
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

LUCRECIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

6/10 Okay

crystal

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property was peaceful and tucked away for relaxation. The con is they never serviced my room even after I made a request. The staff was very friendly.
Stayed 4 nights in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for taking the time to let us know about your stay. Please let me apologize for the situation with housekeeping. We strive for these things not to happen.We hope to see you again soon.

4/10 Poor

anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The drain in bathtub all ways very slow and your needs to fixing
Stayed 1 night in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for letting us know about your stay. Let me apologize for the situtation with the bath tub. We strive for these things not to happen. We hope to see you again soon.

10/10 Excellent

Virender, KEARNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for your glowing comments. They are greatly appreciated. We hope to see you again soon.

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff were good, the price was fair, but there was no oatmeal or pancakes for the Three days that we were there.
Stayed 3 nights in Nov 2023
Response from Steve on Dec 4, 2023
Thank you for letting us know about your stay. It is greatly appreciaged. Let us apologize for the situation with breakfast. We strive for these things not to happen. We hope to see you again soon.

8/10 Good

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Steve on Feb 12, 2024
Thank you for your glowing review. It is greatly appreciated. If you would like to contact me about any concerns or issues, please feel free to do so. We hope to see you again soon.

10/10 Excellent

Patricia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. The staff was helpful and it was a great stay.
Stayed 2 nights in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for yourr glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Dishana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast normally it good stuff today not so much think it due to holidays
Stayed 1 night in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for letting us know about your stay. We do strive for the breakfast bar to always be up to par. We hope you will let us make it up soon.

10/10 Excellent

Brittany

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an convenient
Stayed 1 night in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for your glowing review. It is greatly apprcieated. We hope to see you again soon.

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Requested king and received 2 queens. Got in late so didn’t fuss. But disappointed
Stayed 1 night in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for letting us know about your stay. I am sorry we could not honor your bed request. We hope you will give us another try.

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, friendly and helpful staff.
Stayed 1 night in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for reviewing your stay with us. It is greatly appreciated. We hope to make it a 10 out of 10 your next vist.

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2023
Response from Steve on Nov 27, 2023
Thank you for the great review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

GERALD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Comfy place to stay. Quiet
Stayed 1 night in Nov 2023
Response from Steve on Nov 21, 2023
Thank you for your glowing review. It is greatly apprecited. We hope to see you again soon.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Steve on Nov 21, 2023
Thank you for your glowing review. It is greatly appreiated. We hope to see you again soon.

6/10 Okay

Sharrie

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christi C.

Stayed 1 night in Nov 2023
Response from Steve on Nov 21, 2023
Thank you for your glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast was great with a lot of choices. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Steve on Nov 21, 2023
Thanks for the glowing review. It is greatly appreciaated.We hope you will stay with us again in the future.

10/10 Excellent

thierry

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cold. We were on the second floor and we could hear what sounded like kids jumping and running from upstairs room; which made it difficult to get some sleep.
Stayed 1 night in Nov 2023
Response from Steve on Nov 21, 2023
Thanks for letting us know about your stay. I wouild like to appologize for the breakfast bar and the additional noise.We do strive for these things not to happen. We hope you will give us another chance to make it up to you.

6/10 Okay

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No rest for the wicked
Clean,comfortable and friendly staff was the good. The bad part is walls and ceilings are not well insulated so you hear everything from coughing, talking and foot steps so you won't get any sleep if you're a light sleeper.
Stayed 1 night in Nov 2023
Response from Steve on Nov 27, 2023
Thanking you for letting us know about your stay.Your comments are greatly appreciated. I do appologize for your incoinvience.

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff
Stayed 2 nights in Nov 2023
Response from Steve on Nov 21, 2023
Thank you for the glowing review. It is greatly appreciated. We hope to see you again soon.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel! Highly recommend
Great hotel! Very clean and quiet. Got the best nights sleep and a great breakfast the next morning.
Stayed 1 night in Nov 2023
Response from Steve on Nov 10, 2023
Thank you for your glowing comments. They are greatly appreciated. We hope to see you again.

10/10 Excellent

Gregory, Sutton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Nov 2023
Response from Steve on Nov 10, 2023
Thank you for your glowing score. It is greatly appreciated. We hope to see you again really soon.