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There was no one at the front desk when we got there to check in. We rang the bell, looked around but no one in sight. There was a note that said "I am away and will be back".!! No phone number, no time mentioned as to when they would be back. Half an hour later someone shows up and instead of apologizing this not so bright guy says "I left a note that I am away"!!. Seriously? How did this note add any value to the customer who could see with their eyes that no one was there? No contact phone number, no time as to when they would be back, nothing! Did this person even clear grade school?
The waterside inn appears to be a converted apartment building. It appears to me that it has been altered to be a hotel. We were expecting a bedroom. We got a one bedroom apartment. Great view of the Lake Ontario. If I were going to Port Credit again, I would try to book again.
Burton
Stayed 1 night in Apr 2024
8/10 Good
Paul
Travelled with family
Apr 11, 2024
Disliked: Cleanliness
The facility has a wonderful view and location. However the rooms are a bit tired but well equipped
Nice hotel by the water. Property is getting on in age but it is well cared for. The parking situation isn’t the greatest but the proximity to shops and restaurants is great.
Signal went out on tv. Called down person at desk said nothing can be done maintenance away till Monday. Called back and was told numerous other calls were now comming in. I said i was paying 500 fir 2 nights snd maintenance should warrant a call at least. Tv was back on within 10-15 minutes.
Upon checking out Feb 18 person at desk said he couldn't issue a receipt or any paperwork vecauae i booked through Expedia. I was not comfortable with that answer and mentioned i received paperwork on my Dec 10 stay. He then issued a receipt with my refund amount and gave me a copy. I should have had to press for infomation twice to get results. He just had to do his job not go over and above.
Being right in Port Credit very near the lake means good views, lots of dining choices and interesting walks.
This is a mid century modern(MCM) apartment building that has been converted to a hotel. Too bad, though that they did not take advantage of the opportunity to Play up the MCM theme in the decor. Instead they have a mish mash of oriental carpets, modern, traditional and rustic furniture.
Also be aware that it’s a big event venue so weddings abound on weekends.
It was just a converted apartment building with no amenities. Paid for parking that was not secure. It was quiet, but mattress could have been a better quality.