Smoking room (only room available), two double beds. Room was clean and well maintained, nice TV, kitchen in good state of repair, and very friendly/helpful staff. Dishes, utensils, and additional countertop appliances available, which was very nice.
However, housekeeping obviously doesn't know how to remove cigarette smoke odor or isn't provided the right cleaning solutions to do so. Room reeked of it, and I'm not typically bothered by cigarette smoke. Small amount of febreeze goes a long way, thankfully I was able to get some right across the freeway.
Only 1 luggage cart, which makes things interesting at checkout if you have a need for one.
Overall, a very pleasant stay. I would recommend.
We arrived at this hotel and made a bummer by getting the date messed up!
The Sales manager (a woman) at the front desk where really great! She gave us a room anyways even though it was a almost fully booked weekend. Not enough of that, we got a larger room :-)
Experiences like that, makes you go back, and we will!
The hotel is great and closed to Spectrum and all the shopping also ;-)
The guest services team were friendly and check in a breeze. Our room was clean and felt like a studio apartment. Air Conditioned and if you like fresh air the windows actually open!
Guest member suggested using UBER instead of taxi service and I totally agree 100% !
I was imprssed about every aspect. Staff was helpful and attentive without being annoying, place is super clean and new. Even how they made the best of the pool/rec area when its really just in the middle of a large parking area was impressive. Only negative is the $9 daily parking. Especially since i stayed two nights but still charged 3 days for parking
Traveller from Orange County
The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the center of it all …More
About halfway between Los Angeles and San Diego, Mission Viejo's dramatic landscape--it sits in the Saddleback Mountain Valley-- was sparsely settled until the 1960s, when it became one of the largest (and most successful) planned communities in America. Mainly residential, Mission Viejo retains its heritage with many Spanish mission-style homes.