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Dear Guest,
thank you for your vote.
The Hotel management
6/10 Okay
Verified traveller
Oct 2, 2018
Liked: Cleanliness, staff & service
We were really looking forward to our stay but were slightly disappointed. Our superior room overlooking the pool was pretty average, the bed was not particularly comfortable and, overall, not good value for money
Verified traveller
Stayed 1 night in Sep 2018
Response from Sandrine Linlaud - Hotel Manager on Oct 12, 2018
Dear Sir and Madame,
Thank you for taking the time out of your day to share your recent experience.
We value hearing from our guests, as it is an important measure on the levels of the quality service we are providing.
I understand your frustration in not receiving what you expected from your experience and with the comfort of your room.
We sincerely apologize for any inconvenience occurred. This is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward to ensure we improve our quality standards to be in line with guests expectations.
Please accept again our apologies and we hope to have the opportunity to welcome you back again soon, to have a new great experience at Chateau de Mirambeau!
Really beautiful chateau with some amazing views around the grounds.
The staff were all friendly and helpful. We tried the Michelin starred restaurant which was nice.
The chateau has some good facilities that include an indoor and outdoor swimming pool with a spa that is free to use for an hour (the lady in the spa was really helpful and friendly too).
I would highly recommend
From start to finish excellent. Service and friendly staff, excellent food and wines. Wonderful grounds to wonder in and plenty of near by towns and villages to discover. Baby sitting service provided was professional and our 8 month old enjoyed his stay as well. Had some confusion about wine pairing but might of been my poor French. Great place
Excellent food though could have arrived warmer. If you stay a few nights you would like to see the Amuse Bouche change daily as well as some of the dishes.
Kettle needed in room
Service really first class ecpxcellent staff
Would definitely return hopefully soon.
The approach to the hotel/chateau is breathtaking. The building is truly amazing with views over to the river. Stayed here for two nights with friends. The food was excellent, albeit expensive. Spent the second afternoon luxuriating by the pool and spa. Bedrooms and bathrooms were lovely and oh so comfortable. Nice little village down the hill, a few minutes walk. Stay here. It will be a lasting memory.
Excellent surprise, the staff was willing to excel in every little detail, with a sequence of little touches of finesse and hospitality. The only point that wasn't working was the wifi, which can be a burden for travellers. But everything else was a wonderful experience, including a delightful dinner. Don't miss this little pearls int the heart of the countryside.
Chers Hôtes,
Nous tenons à vous remercier d’avoir partagé vos impressions suite à votre expérience parmi nous et c'est une joie de lire que vous avez passé un agréable moment dans notre maison.
Nous espérons avoir le plaisir de vous accueillir à nouveau.
Sincèrement
Bel hôtel, belles chambres
Personnel très à l’écoute, particulièrement en cette période de COVID et de canicule !
Petit bémol sur les équipements : les robinetteries a l’ancienne, c’est beau mais pas très fonctionnel
Henri
Stayed 1 night in Aug 2020
Response from La Direction on Sep 1, 2020
Chers Hôtes,
Nous tenons à vous remercier d’avoir partagé vos impressions suite à votre expérience parmi nous.
C’est une joie de lire que vous avez apprécié ce moment et surtout la qualité de service offerte par nos équipes.
Soyez assuré que vos commentaires ont été partagés avec l’ensemble de l’équipe qui met tout en œuvre afin que chacun vive un moment d’exception en cette année particulière.
Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Château
Sincèrement,
Ett gammalt slott med rummet inrett i gammal stil mycket lungt ställe trevlig personal och mycket god mat i restaurangen frukosten är även den riktigt bra
Jean
Stayed 1 night in Aug 2019
Response from Sandrine Linlaud on Sep 9, 2019
Thank you for having chosen our hotel for your recent visit.
I am very glad to know that you had an good experience and you appreciated our rooms, the food and service.
I truly hope you will have many more opportunities to stay with us as we look forward to welcoming you back to the Chateau de Mirambeau for another stay.
Best regards
Sandrine Linlaud
La Direction
Response from Sandrine Linlaud - La Direction on Aug 15, 2019
Cher Monsieur Yves,
Nous vous remercions d'avoir pris le temps d'avoir partager votre ressenti sur votre expérience au Château de Mirambeau
Cordialement
El único problemita fue en una cena, que los que pidieron carne la encontraron dura. Sin embargo, los desayunos excelentes y el sitio no se diga: excelente!
Joaquín
Stayed 4 nights in Jul 2019
Response from Sandrine Linlaud on Jul 22, 2019
Dear Sir,
Thank you for sharing your experience.
It's unfortunate your time with us was anything less than perfect and we really apologize for any inconvenience occurred.
We're always looking into feedback to continue to grow our establishment. We'll be sure to address your concerns with the appropriate members of our team moving forward to help us to improve for the future.
Please do not hesitate to contact me directly to discuss in detail about your stay and don't hesitate to let me know if there's anything we may do to better accommodate you during a future stay.
We do hope you allow us the opportunity to share a more positive experience with you soon.
Best regards.
Sandrine Linlaud
General Manager
Camere piccolissime, nonostante molto gentilmente ci abbiano concesso upgrade, beauty set, e accessori bagno assolutamente non all’alte Di un 5 stelle, guardino e spazio esterno non curato
Verified traveller
Stayed 2 nights in Apr 2019
Response from GD on May 16, 2019
Gentili Ospiti,
vi ringraziamo per il vostro feedback che pone l'attenzione su alcuni punti di miglioramento. La vostra opinione ci aiuterà a migliorare l'esperienza degli ospiti che verranno a trovarci. Speriamo di contarvi tra loro per il vostro prossimo soggiorno.
La Direzione
Local maravilhoso e com atendimento impecável!
Restaurante reservar com antecedência, vale a pena conhecer.
Ana Paula
Stayed 2 nights in Sep 2018
Response from Sandrine Linlaud Maître de Maison on Oct 10, 2018
Dear Sir and Madam,
Thank you very much for your fantastic rating !
I am so glad to learn you appreciated your stay at Chateau de Mirambeau.
I will be more than delighted to share yours comments with all the Staff.
We look forward to welcoming you back in the near future.
Warm regards
A cosy hotel with an excellent resturant (one Michelin star) situated in a lush and quiet area.
Very pricey though. No drinking water or tea/coffee facilities in the room. Quite noisy air con.
Verified traveller
Stayed 2 nights in Jul 2018
Response from Sandrine Linlaud Maître de Maison on Oct 10, 2018
Dear Sir and Madame,
We appreciate you taking the time to share your feedback with us.
We are pleased to hear that you enjoyed our venue, decoration and our gourmet Cuisine.
We will for sure share your good comments with all the team.
We are always looking into feedback to continue to grow our establishment . We will take into account your suggestion of having tea/coffee facilities in room.
I really hope you wil give us another opportunity to stay with us.
Best regards
Premier sejour dans un château. Tellement apprécié que nous le renouvellerons le plus tôt possible. La région est belle le château est très bien décoré son spa est fantastique l'équipe est avenante et très gentille ...
Chateau magnifique, luxe.beaute des chambres....le personnel agreable vous accueille chaleureusement. ....pixine, sauna, jacuzzi, hammam.Les chambres sont spacieuses magnifiques, il ne manque rien ..ont est recu comme des rois...nous sommes presses d y retournes....je ne vois aucunes mauvaises notes...c est parfait..