Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice place for kids

Posted 13-Apr-2014
Cons: The hotel should stop handing out the green slips for access to the park and pool and instead let the hotel guests enter with their room keys.
I thought this hotel was a good value for the price. However, there are some areas for improvement. This hotel only has 2 elevators. During our stay, one of them was not working. So every time we returned to our room, it was between a 10 - 20 min wait for an elevator, depending on the time of day. Also, the pool and the jungle gym are not part of the hotel. Hotel guests may enter for free, but only with a slip given to you during your hotel registration. So if you forgot your slip of paper on your way down to either the jungle gym or the pool, you had to wait 10 - 20 minutes for an elevator to take you back up to your room to retrieve it. It was time-consuming and a huge inconvenience. On the up side, the staff were friendly, the room was clean, and breakfast was served for 3 hours - a huge improvement from most places I've been to that only serve the continental breakfast for 1 hour.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 30-Jan-2014
5 out of 5
Recommended
for Everyone
by Carolyn from Illinois

Nice hotel

Posted 7-Jan-2014
We have stayed here before and will stay again. My only complaint is that the pool was not open due to a heat pump being out.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 3-Jan-2014
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2013
Cons: Breakfast was not good at all.
Stayed for one night. Location close to Mall and downtown. Not many restaurants close by. Hotel could use some updating. Breakfast was really bad...food was cold and old, toaster didn't work. Room was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 7-Nov-2013
5 out of 5
Recommended
for Everyone
by Juan from Lake Forest, CA

very nice hotel

Posted 21-Oct-2013
a very pleasant stayed in this Hotel. A very clean Hotel with nice friendly staff.
5 out of 5
Recommended
for Families
by john from Mississippi

good breakfast, great rooms.

Posted 7-Oct-2013
Pros: location. Quality of facilities. Layout of rooms.
Cons: bookkeeping.
I was there for family reunion. What a great place for that, or any small meeting! I decided to make some sweet potato soup in the little kitchenette we had, to go with the pizza we decided to make for the entree. Another family member made strawberry shortcake and bananas Foster. Great shopping nearby, even for groceries. The only negative was the hotel tacked a couple of "market items" onto our room charges, such as a soda or two, that we didn't purchase.
5 out of 5
Recommended
for Everyone
by Ken from Marshall, MN

Great Hotel for the money

Posted 24-May-2013
Pros: Great room great price
Cons: walking distance from the elevator
Location: Right off of the interstate. For me easy access to everywhere I needed to go.
We stayed in a corner room that had 2 full sized beds and a livingroom with a kitchenette. People were able to go to bed while others were able to stay up and watch TV if they wanted to. An incredible exercise faucility and great breakfast for a low price. I would stay there again in a heart beat.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice place

Posted 15-May-2013
Pros: Location. Short free shuttle trip to MOA.
Cons: Coffee. Pool was not heated.
Location: City owned park/gym/pool connected to hotel. Nice for kids.
Took the free shuttle from the airport and checked in on Friday afternoon. Greeted by Billie and another young lady at the front desk who were MINNESOTA NICE and very helpful. The rest of the weekend there was a young lady at the front desk (short in stature) who was very rude and snippy and needs to rethink being in the customer service business. Shuttle drivers were nice. I would have rated the staff excellent but for the one young lady. Their breakfast was sufficient but the coffee was not too good.