Hall

Hyatt Place Minneapolis Airport-South – Avis

3 out of 5
Hyatt Place Minneapolis Airport-South
7800 International Drive, Bloomington, MN

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 1397 avis sur 2686." "
Note de 8 – Bien, d’après 674 avis sur 2686." "
Note de 6 – Acceptable, d’après 297 avis sur 2686." "
Note de 4 – Médiocre, d’après 168 avis sur 2686." "
Note de 2 – Terrible, d’après 150 avis sur 2686." "

8,8/10

Propreté

8,6/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 – Médiocre

David

Points forts : Service et personnel
Séjour de 2 nuits en avril 2024
Lalaine a répondu le 22 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Our apologies for any inconvenience you have experienced with our hotel, we will keep improving our product and services. Thank you!

10/10 – Excellent

Rejean

Voyage en famille, Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
la disponibilité de resto a proximité. pour le reste c'est OK.
Séjour de 1 nuit en août 2022
Kyle (Front Office Manager) a répondu le 19 août 2022
Hello Rejean! Thank you for your feedback!

10/10 – Excellent

Marie-Josée

Séjour de 1 nuit en août 2022

4/10 – Médiocre

Joy

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Overall a okay stay.. wouldnt stay again probably the front guest was rude the pool was cold and we had someone try to come in our room before check out.... didnt like when we checked in the lady asked if it was just 2 of us staying in the king size hotel room. Said no their will be 4. Immediately said 4 people cant do that then wanted to charge us more for the other room... so we stayed with the king room. Also no microwave in rooms at all. Have to use a broken one down in the lobby area... very inconvenient. The best part was seeing the airplanes take off and lane right outside our window. Would not stay again.
Séjour de 1 nuit en mai 2024
Vince a répondu le 25 mai 2024
Hello Joy,Thank you for reviewing our hotel. I have checked your reservation and you only indicated two people and reserved a king size bed. A room with two doubles and sofa bed would have been at an extra cost as well as an upgraded room with a microwave. We are not aware of the lobby microwave having any issues as it is used several times a day without complaints.We suggest booking the room type needed and adding all guests at the time of booking so that you can secured your room as needed. We hope you’ll give us another try.

10/10 – Excellent

Angeles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Pamela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy for an early flight. Economical, friendly, clean
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

LeAnne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff here was wonderful! Even though they were short staffed (as the world is), everyone we had contact with had a great attitude.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Christopher

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was one of our best trips. We went for our sons graduation. The whole experience was wonderful from beginning to end! Our transportation made it so convenient and he was amazing taking us to and from the dining locations and mall. The staff was super helpful and accommodating with all of our needs. The breakfast was amazing! Couldn’t say enough great things about our stay. We would def recommend this hotel to anyone visiting! Thank you again for making it memorable!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Marilyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La decoración de la habitación
Séjour de 1 nuit en mai 2024

10/10 – Excellent

David

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient to airport. Has airport shuttle. Friendly staff.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Reynaldo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only think I didn't like was that the parking was private and you have to pay per day.
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 21 mai 2024
Dear Reynaldo, thank you for sharing your review of our property. We deeply regret to hear of your unpleasant experience as we were not able to serve you at the level of standards and comfort that we are usually known for. Rest assured that we will keep improving our product and services. Moving forward, we are still looking forward to the opportunity to welcome you back with improved service in the near future. Wishing you a great day ahead!

8/10 – Bien

Lucia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good place to stay
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Jose

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and clean, staff are very nice and friendly
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 19 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South. Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us we are very much delighted by these. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Lakita

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was a great place to stay room was comfortable and staff was friendly. The accommodation was great and breakfast was good.
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services. We are definitely looking forward to welcoming you again soon.

10/10 – Excellent

Tanner

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a very clean and large hotel room, excellent value for the price I paid.
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South. Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us. Thank you for your positive ratings. We are very much delighted by these. We are certainly looking forward to welcoming you again soon.

4/10 – Médiocre

Byron

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Chart for the parking and give money for something else like 50 dollars deposit no good
Séjour de 1 nuit en mai 2024
Vince a répondu le 20 mai 2024
Thank you for sharing your feedback regarding your recent stay. We understand your concerns about the parking and incidental fees. While we apologize for any inconvenience caused, we would like to clarify that both of these charges are clearly communicated to guests prior to booking. Our website and booking site explicitly state the parking fee, and the incidental fee is a standard practice in the hospitality industry to cover potential damages or incidentals during your stay. We encourage all guests to review these details before confirming their reservations to avoid any surprises. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 – Bien

Sheila

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very helpful- even gave us an umbrella as it was raining one night Only complain was no hot water for showers Breakfast was nice too- liked the fresh fruit
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South Thank you for your kind words and taking the time to write a review regarding your recent stay. We apologize for any inconvenient you have received rest assured that we are inspired to keep improving the level of quality service and attention to all our guests. Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed. Thank you so much again and we are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Rhonda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel. Super quiet and close to the MOA
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

6/10 – Acceptable

Bruce

Voyage en famille
Points faibles : Propreté, commodités
Pay parking is cheap way to collect extra money. Just add $11 to the cost of the room and dont have a sneaky parking chanrge.
Séjour de 1 nuit en mai 2024
Vince a répondu le 20 mai 2024
Thank you for sharing your feedback regarding your recent stay. We understand your concerns about the parking and incidental fees. While we apologize for any inconvenience caused, we would like to clarify that both of these charges are clearly communicated to guests prior to booking. Our website and reservation confirmation emails explicitly state the parking charges apply. We encourage all guests to review these details before confirming their reservations to avoid any surprises. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

6/10 – Acceptable

Darrell

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The room was suitable, clean, and mostly quiet. However, the staff was unprofessional in appearance and demeanor. The lobby was small and cramped, as was the breakfast room. And there was a fee to park, which I consider a bait-and-switch. For those reasons I wouldn't lodge there again.
Séjour de 1 nuit en mai 2024
Vince a répondu le 16 mai 2024
Thank you for sharing your feedback regarding your recent stay with us. We appreciate you highlighting the positive aspects of your experience, particularly the cleanliness and comfort of your room.We apologize for the negative impression our staff made, and would appreciate you providing additional details about your interactions so we can better understand and address your concerns. Your feedback is valuable to us as we strive to provide excellent service to all our guests.We understand your frustration regarding the parking fee. To prevent any misunderstanding in the future, we encourage all guests to review the information provided on the booking site prior to making a reservation, as it clearly states the parking fee policy.We apologize that the lobby and breakfast room did not meet your expectations. We are continually working to improve our facilities and guest experience.We hope you'll consider giving us another chance in the future, and thank you again for your feedback.

10/10 – Excellent

Diane

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Walkable to Mall of America.
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Tyler

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly check-in
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Patreina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved everything about this property other than paying for parking.
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 21 mai 2024
Good day, Patreina! Thank you for your kind words. We are glad that you had an excellent stay and experience with us. We look forward to welcoming you back. Wishing you a great day ahead!Sincerely,Hyatt Place Minneapolis Airport-South

10/10 – Excellent

Jane

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
clean and modern. A leak must have been repaired above the king bed, but I doubt by a professional.
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South We are very much delighted to hear that you enjoyed. Your positive feedback will help us improve our product and services

10/10 – Excellent

Rodney

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
was great
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 20 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Sharon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like it’s location very close to Mall of America and the airport. Very clean and room is spacious. But you have to pay a parking.
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much in taking time in giving us positive ratings. We are certainly looking forward to welcoming you again soon!

10/10 – Excellent

Marc

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a great place to stay . Only thing I didn’t like was our last night there we had a bill due for parking , I took it to the front desk and they said we will take care of it. Awesome breakfast though
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South! Thank you for your kind words. We are glad that you had an excellent stay experience with us, the highlights of which were the breakfast. We look forward to welcoming you back on your next visit. Wishing you a grand day ahead!

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

6/10 – Acceptable

Cain

Points forts : Service et personnel
Points faibles : Propreté
Helpful staff but not very clean
Séjour de 1 nuit en mars 2024
Lalaine a répondu le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Our apologies for any inconvenience you have experienced with our hotel, we will keep improving our product and services. Thank you!

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A wonderful hotel with the best continental breakfast I’ve ever had.
Séjour de 2 nuits en mai 2024
Lalaine a répondu le 14 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South! Thank you so much for your kind words. We are glad that you had an excellent stay and experience with us, the highlights of which were the continental breakfast. We look forward to welcoming you back. Wishing you a grand day ahead!

8/10 – Bien

Robert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was nice. Conveniently located for an overnight stay. More expensive because of vicinity to airport.
Séjour de 1 nuit en avril 2024
JM a répondu le 8 mai 2024
Thank you for choosing to stay at Hyatt Place! We are pleased to hear about your experience. We hope to see you again!

10/10 – Excellent

Jodi

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff is very friendly and helpful!
Séjour de 3 nuits en mai 2024
JM a répondu le 8 mai 2024
Thank you Jodi for the review! We are pleased to hear about your experience, we hope to see you again!

2/10 – Terrible

Ajay

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
We are disappointed with this property. Cleanliness and bad smell is an issue, we had to change the check in room. We found quite a few bed bugs.
Séjour de 3 nuits en mai 2024
Lalaine a répondu le 6 mai 2024
Warm greetings from the team at Hyatt Place Minneapolis Airport- South Thank you very much for taking the time to share your experience during your most recent stay with us. We apologies with all the inconvenience you have received during your stay with that, we have taken note of your comment regarding the cleanliness, bugs and the smell issue. Please be rest assured that we will discuss this with our Housekeeping and Engineering Teams for further investigation so this may not happen again in the future. We sincerely apologize for the experience that you encountered. Thank you!

10/10 – Excellent

Pamela

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Lalaine a répondu le 6 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

veronica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
One of my favorite places to stay with my family. Best breakfast ever!
Séjour de 2 nuits en avril 2024
JM a répondu le 2 mai 2024
Thank you for choosing Hyatt! We are pleased to hear that you had a great experience. We hope to see you again!

8/10 – Bien

Florence

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good experience!
Séjour de 3 nuits en avril 2024
JM a répondu le 2 mai 2024
Thank you for choosing Hyatt! We are pleased to hear you had a great experience. We hope to see you again!

2/10 – Terrible

Charles

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My daughter woke up with what appeared to be a tic on her back after complaining of itching. Her mom looked at her back before scratching and noticed what looked like a tic. After making my kids shower we discovered another one in the bathroom. Upon checking out we informed the staff and they told us they would contact room service to look into it and have it cleaned. I didn’t expect anything for the experience but the lack of what seemed to be caring bothered me. Just a “we’ll look into it” didn’t sit well with me. Other than that the property was properly maintained and close to everything.
Séjour de 2 nuits en avril 2024
Lalaine a répondu le 6 mai 2024
Warm greetings from Hyatt Place Minneapolis Airport- South. We sincerely apologize for your experience during your most recent stay with us. Rest assured, we have taken note of your feedback, and we will discuss this with the concerned departments for further development and improvement of our product and services. Thank you!

6/10 – Acceptable

Andrea

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk in plain clothes, unprofessional. “Fitness centre” was too hot, 71F, asked 3 employees to adjust the temperature. No water in the rooms. Patrons were very loud, all night. Location is good, but I would not go back here & would choose another hotel in the area. Also had to pay for parking, $10/day.
Séjour de 2 nuits en avril 2024
JM a répondu le 2 mai 2024
Thank you for choosing to stay at Hyatt! We apologize for the poor experience you had with the front desk, gym temperature, the water, and for the noises you had to deal with. We will do our best to improve the quality of your next stay.

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our stay was quiet and pleasant.
Séjour de 1 nuit en avril 2024
Lalaine a répondu le 30 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you very much for taking the time to share your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon.

6/10 – Acceptable

Kevin

Voyage en famille
Points faibles : Commodités
Flight was cancelled, otherwise, probably wouldn't stay there - close to airport and mall of america.
Séjour de 1 nuit en avril 2024
Lalaine a répondu le 29 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Our apologies for any inconvenience you have experienced with our property, we will keep improving our product and services. Thank you!

8/10 – Bien

Evelyn

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en avril 2024
JM a répondu le 2 mai 2024
Thank you for choosing to stay at Hyatt! We will do our best to improve the quality of your next stay. We hope to see you again!

8/10 – Bien

Rene

Great am staff. Checked in and they could figure out how to change out a credit card and asked to check with am staff. Breakfast was great.
Séjour de 2 nuits en avril 2024
Lalaine a répondu le 30 avr. 2024
Warm greetings from Hyatt Place Minneapolis Airport- South Thank you for your kind words and taking the time to write a review regarding your recent stay. Thank you for mentioning the service our staff have given we are very happy to hear that, and we look forward to the opportunity of welcoming you back in the not-too-distant future. Have a great day!

10/10 – Excellent

Alourdes

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is very clean I would definitely come back
Séjour de 2 nuits en avril 2024
Lalaine a répondu le 29 avr. 2024
Warm greetings from the team Hyatt Place Minneapolis Airport- South! We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services. We certainly look forward in welcoming you again soon!

4/10 – Médiocre

Cristhoper

Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was dusty and a/c vent was dirty. I want a refund for stay.
Séjour de 1 nuit en avril 2024
Lalaine a répondu le 28 avr. 2024
Warm greetings from all of us at Hyatt Place Minneapolis Airport- South. We are saddened to hear that you had an awful stay we sincerely apologize for the inconvenience caused to you. Please be rest assured that we will discuss this with our Housekeeping and Engineering Teams for further investigation so this may not happen again. Thank you for your valuable feedback and we look forward to the opportunity of welcoming you back in the future.

6/10 – Acceptable

Larry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Didn't like having to pay for parking! Won't say again!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Stephanie

Séjour de 1 nuit en avril 2024
Lalaine a répondu le 21 mai 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your positive ratings. We are certainly looking forward to welcoming you again soon. Wishing you a great day ahead!

10/10 – Excellent

Srinivasa

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
A very courteous and helpful staff. We flew in from Vancouver, BC and checked in past midnight. The staff was super friendly and the room was great. Very spacious and clean. Fantastic breakfast in the morning !
Séjour de 3 nuits en avril 2024
Lalaine a répondu le 28 avr. 2024
Warm greetings from Hyatt Place Minneapolis Airport-South. What a delight to read about your recent stay with us! We are happy to know that your stay has been excellent. Our staff will be happy that their efforts at providing quality service did not go unnoticed. Thanks for sharing about the details of your stay. We are certainly looking forward to welcoming you again soon.

10/10 – Excellent

Gerard

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very welcoming
Séjour de 1 nuit en avril 2024
Lalaine a répondu le 28 avr. 2024
Warm greetings from Hyatt Place, Minneapolis Airport South. Thank you so much for your feedback regarding your most recent stay with us. Thank you for your positive ratings. We are certainly looking forward to welcoming you again soon