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Carpets in the rooms are incredibly dirty and should probably be replaced (stained and soiled). Bathroom had threads on floor. Rooms are not at all sound insulated / separated from neighboring rooms. One can hear what adjacent rooms are watching on TV. Bathroom had no functioning vent, shower didn't drain.
Location is convenient if that's where you want to be.
Great location. On UM campus and right next to the green line. Friendly and helpful staff.
Tenzin
Stayed 3 nights in Apr 2024
Response from LeAnne on Apr 16, 2024
Thank you Tenzin! It's great to hear you enjoyed your stay and our great location right on the University of Minnesota campus. We hope to see you on your next visit. Take care!
Toilet didn’t work, shower and bathroom were really dirty. Almost everything was out of date and the staff wasn’t nice at check in
Brayden
Stayed 1 night in Apr 2024
Response from LeAnne C on Apr 9, 2024
Morning Brayden, I'm sorry you didn't enjoy your experience at our hotel. I've alerted our maintenance and housekeeping teams to your concerns and appreciate your feedback so we can improve our guest experience.
8/10 Good
Jason
Travelled with partner
Mar 29, 2024
Liked: Cleanliness, staff & service
The room is small and dated. The bed was okay, Breakfast was good. The bathroom needs some attention. Toilet made noise and the sink didn't drain very well. For the price, and location these small issues should be overlooked. I would stay there again because it was close to the arena and the price and parking availability was great.
Jason
Stayed 3 nights in Mar 2024
Response from LeAnne C on Apr 4, 2024
Thank you so much for your review. We agree that you just can't beat our location. I've already reached out to our maintenance team to address the feedback about toilet and sink. Thanks again and we hope to see you back soon. All the best!
8/10 Good
Darren
Mar 25, 2024
Liked: Cleanliness, staff & service
Darren
Stayed 1 night in Mar 2024
10/10 Excellent
Paul
Mar 24, 2024
Paul
Stayed 3 nights in Mar 2024
Response from LeAnne on Apr 15, 2024
Thanks so much! We are glad you enjoyed your stay!
Very convenient to access Universal of Minnesota athletic venues.
Mark
Stayed 1 night in Mar 2024
Response from Curtis on Mar 8, 2024
Thank you and please come again
8/10 Good
Patricia, Duluth
Travelled with family
Mar 5, 2024
Liked: Cleanliness, staff & service
This is an older hotel, but it is clean and convenient to U of M activities. The staff were excellent and courteous even with a lot of people checking in and out.
Patricia
Stayed 1 night in Feb 2024
Response from LeAnne C on Apr 4, 2024
Thanks so much! I appreciate you taking time to mention our great staff as they work really hard to ensure guests enjoy their stay. Take care and we hope to see you again soon!
10/10 Excellent
Mary
Travelled with family and small children, Business traveller, Travelled with partner
My husband and I are usually pretty icked by hotels, but they were super clean. They also offer a lot of nice little amenities like free coffee 24/7, and different kinds of vending machines. The breakfast was a little light, and it’s on the second floor which is confusing at first.
Mary
Stayed 1 night in Mar 2024
8/10 Good
Matthew
Travelled with family
Mar 3, 2024
Liked: Cleanliness, staff & service
It was what's to be expected for a room under $100. The staff were outstanding both at night and the morning. Breakfast was alright, nothing to write home about.
The included breakfast was extremely convenient. I stayed there while visiting my daughter at U of MN, so very conveniently located within walking distance.
David
Stayed 2 nights in Feb 2024
8/10 Good
Shannon
Travelled with partner
Feb 21, 2024
Liked: Cleanliness, staff & service
Smells like smoke in hallways. Beds are comfortable.
Shannon
Stayed 2 nights in Feb 2024
4/10 Poor
Tessa
Travelled with group
Feb 19, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very outdated hotel. The rooms are stuck in the late 90’s and my friend and I found a few issues with the beds. One bed had interesting black things (don’t think they were bed bugs but still made her question what they were) and one bed I had used had a cigarette stain on the mattress cover.
The staff at the front desk were extremely accommodating and helpful, even though we had to check out early and change hotels.
It was a more affordable option while traveling and so we definitely paid for what we got.
Tessa
Stayed 2 nights in Feb 2024
4/10 Poor
Eduardo
Feb 18, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Wifi didn’t work, beds were horribly uncomfortable carpet felt disgusting.
Front desk staff was very professional and helpful. Great location for U of M clinics and hospital. Good restaurant located next to hotel.
Lisa
Stayed 1 night in Feb 2024
Response from Curtis on Feb 16, 2024
Thank You please come again
8/10 Good
Amanda
Feb 6, 2024
Liked: Cleanliness, staff & service
This is in walking distance of U of M Clinic and we've been coming here for a decade. It was of course iffy during the Black Lives Matter riots and the door, since, has a speaker you need to use to enter, but otherwise, it has always been clean and the staff friendly.
It’s was a baby bottle under the bed. And when we asked for an extra blanket we were told that we couldn’t get one until housekeeping came in at 8:30am.
Older building, wallpaper coming off wall, had odd outlets, close to train and bar/food. Ok for one night and has parking
Lori
Stayed 1 night in Dec 2023
Response from Curtis on Feb 16, 2024
Thank You
8/10 Good
Erik
Travelled with family
Jan 2, 2024
Liked: Cleanliness, staff & service, amenities
Little dated. Small bathrooms. Great location. Decent breakfast. Good cost. Fair value. Three stops to downtown Minneapolis.
Erik
Stayed 2 nights in Dec 2023
Response from Curtis on Feb 16, 2024
Thank You
6/10 Okay
Cody
Travelled with partner
Jan 2, 2024
Hotel was fine overall. The radiator fan in the room was very noisy and the walls are thin, other than that it was easy to take the metro to usbank stadium and get back after the game.
The only bummer I discovered through hotel staff was any food delivery service cannot find the hotel because the business that was previously on that lot keeps coming up in the drivers GPS, NOT the hotel everything else was great
The hotel itself is clean and well maintained. The staff are friendly. Breakfast is a bit limited but available.
It is on the outskirts of the city so not an easy walking distance to the centre but the hotel is right next to a light rail link station which take you all the way downtown.
It wasn’t what we expected.
The doors were locked at all times.
Not a great area to stay in.
We didn’t stay at all. Went to a different hotel all together.