Ratings based on 2,412 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Good hotel

Posted 10-Oct-2014
Good location, close to Airport and Mall of America. Offers shuttle to and from both free. An Outback restaurant is attached so is very convenient. Indoor pool area is nice. Breakfast area is large and typical hotel free breakfast fare. Easy to get to and lots of parking. Will stay again next time.
Comment from Hotel Management
12-Oct-2014 by Don, Hotel Management
I appreciate the review and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great price and staff were overly helpful!

Posted 9-Oct-2014
Cons: Upgrade decor and bathroom
Definitely stay again! Had great bedding, breakfast was impressive and staff were so friendly they helped us change rooms offering to move everything for us so we could see our new trailer we bought! Piece of mind and outback restaurant was fab plus it was only a five min shuttle to mall of America ! Definitely come again soon
Comment from Hotel Management
12-Oct-2014 by Don, Hotel Management
Thank you for the review, and I'll pass on your positive comments to our staff. Please come see us again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

It is an older facility and needs upgrades.

Posted 8-Oct-2014
Had to make 2 requests to have the shower/tub drain unstopped.
Comment from Hotel Management
11-Oct-2014 by Don, Hotel Management
Thank you for the review, and I apologize that it took two attempts to resolve the issue with your tub. I appreciate knowing about it, and will certainly follow up. I hope you'll consider choosing us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from widener

Great place

Posted 6-Oct-2014
Was close to mall of America and had shuttle bus to take you and pick u up and close to where I used to live for a class reunion
Comment from Hotel Management
7-Oct-2014 by Don, Hotel Management
Thank you for the review and I'm glad you found our shuttle service convenient. I hope you'll choose us again on your next visit to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller

visit to mall of america

Posted 4-Oct-2014
Pros: Excellent beds
very good hotel has a shuttle to air port and the Mall of America.
Comment from Hotel Management
5-Oct-2014 by Don, Hotel Management
I'm glad you enjoyed the shuttle service and thank you for the review. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from SD

Great facility for the price

Posted 3-Oct-2014
The hotel had everything I needed for my one night stay for business services. The Outback restaurant that is attached is a great feature. It was a little noisy in the halls. The bed was clean and comfortable. I would stay again.
Comment from Hotel Management
6-Oct-2014 by Don, Hotel Management
I'm glad you enjoyed your stay and please come see us again.
3 out of 5
by A verified traveller

A little dingy

Posted 3-Oct-2014
This hotel was just OK. The common areas and the rooms were just a little dingy.
Comment from Hotel Management
5-Oct-2014 by Don, Hotel Management
Thank you for the review. We are always upgrading the hotel, so I hope you'll check us out again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Oct-2014
We originally chose the hotel only because it was centrally located. But we were so pleased with our stay that we will use this hotel whenever we come to town. Clean, neat and very friendly service!
Comment from Hotel Management
6-Oct-2014 by Don, Hotel Management
We're glad you enjoyed your stay and thank you for taking the time to write a review. Please come see us again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Sep-2014
Cons: On demand movies way to high!
Location: Location was fine. Close to where we needed to go.
Little older hotel, but is well kept. Room was very clean. Nice and quiet.
Comment from Hotel Management
2-Oct-2014 by Don, Hotel Management
Thank you for taking the time to review our hotel and I hope to see you again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Fairmont, MN

Overnight stay prior to seminar on site

Posted 23-Sep-2014
Pros: Nice and quiet, easy to get to, off of the interstate.
Cons: Housekeeping was cleaning the lobby as people were trying to check out between 8 & 9 AM. I had to hurdle the cords with suitcases.
Very pleasant. Hotel is very near the airport and I didn't hear anything. Room was clean and comfortable. Staff was friendly.
Comment from Hotel Management
29-Sep-2014 by Don, Hotel Management
I'm glad you enjoyed your stay and thank you for the review. Please come see us again.