Ratings based on 2,363 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Japan

Traveling without car

Posted 1-Sep-2014
Pros: 24 hour shuttle service.
Cons: Business center cleanness.
Location: Close to Mall of America and airport.
Shuttle service was really nice and breakfast, fitness facility, and swimming pool were okay but business center was stinky.
3 out of 5
Recommended
for Everyone
by A verified traveller from minneapolis

Affordable and Comfortable hotel

Posted 30-Aug-2014
First impressions were good. Even though there was a wait at reception the waiting area was comfortable and welcoming. The receptionist was welcoming and funny. The hallways were yellow, dated and "creepy." The room was nice and comfortable, however there were some stains on the bedskirt that looked gross. Would have given an excellent for comfort without the gross stain. The bed was extremely nice and had five pillows. We did not hear the airport at all. Other guests were respectful and could only hear children in the morning about 6:30, but not for long. Warning: pool is tiny, probably just good for a few kids. Breakfast had doughnuts, oatmeal, bagels, sausage gravy and waffle makers. Overall pleasant.
Comment from Hotel Management
31-Aug-2014 by Don, Hotel Management
Thank you for the review, and I'm glad you enjoyed your stay. I will alert housekeeping about the bedding stain. Please come see us again.
2 out of 5
by A verified traveller

Cheaper than some, but outdated.

Posted 28-Aug-2014
Common areas dirty. Breakfast menu was limited. Friendly staff. Room was okay.
Comment from Hotel Management
29-Aug-2014 by Don, Hotel Management
Thank you for the review, and I apologize if our product did not meet your expectations. We continue to make improvements in our property, and I hope you'll give us another try in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Aug-2014
Cons: Dated carpetting
In and out. Very convenient. Staff very friendly.
Comment from Hotel Management
29-Aug-2014 by Don, Hotel Management
Thank you for the review and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nebraska

Very convenient location

Posted 27-Aug-2014
Pros: Convenient location, cleanness, the staff courtesy
Cons: The bathroom could be remodeled.
Location: Mall of America, interstate, airport
We wanted to stay close to Mall of America and this one is quite convenient. It is not the most expensive hotel in the area, nor the cheapest. So It is comfortable, clean and has what we needed. We will stay here again if we come to this area in the future.
Comment from Hotel Management
28-Aug-2014 by Don, Hotel Management
We appreciate the review and look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to airport and Mall of America

Posted 26-Aug-2014
Pros: Clean, convenient to shuttle service & restaurant
Cons: Update bathrooms
Location: Great location convenient to Mall of America, restaurants, and MSP Airport
Staff was extremely nice & helpful. Room very clean, but a little outdated (bathroom tile, carpet), but great HD TV. Shuttle Service was extremely helpful taking & picking us up from Mall of America and the MSP Airport. Very convenient having an Outback Steakhouse attached to the hotel.
Comment from Hotel Management
27-Aug-2014 by Don, Hotel Management
We appreciate the review and look forward to the next visit.
3 out of 5
Recommended
for Everyone
by A verified traveller

Free airport shuttle

Posted 19-Aug-2014
Pros: The staff was very helpful. They had a business center so we could print our boarding passes.
Only stayed one night. Needed an early ride to the airport. We caught the 5:00am shuttle. It was on time and the hotel had coffee and donuts ready for us which was nice because it was too early for the continental breakfast.
Comment from Hotel Management
20-Aug-2014 by Don, Hotel Management
We appreciate the review and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Deer Park, TX

Posted 18-Aug-2014
Had a great time in Minnesota. Hotel was close and convenient to Mall of America. Would stay again as hotel was clean, great staff and no issues during our stay.
Comment from Hotel Management
18-Aug-2014 by Don, Hotel Management
We're glad you enjoyed your stay and look forward to your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from near Boston

Reasonable price for a no-frills hotel.

Posted 18-Aug-2014
Pros: Location
Cons: Fan in bathroom
Location: Good location for Mall and airport and downtown Mnneapolis.
Room was comfortable except for a bathroom wiith no fan. Breakfast choices were very good for this type of accommodation.
Comment from Hotel Management
18-Aug-2014 by Don, Hotel Management
Thank you for the review. Please come see us again.
3 out of 5
by A verified traveller from Minneapolis

Needs to be remodeled!

Posted 15-Aug-2014
Pros: Outback connected and your "courtyard".
Cons: Renovate the hotel.
Location: Outside of the Airport, terrible location! There is nothing within walking distance except another hotel.
Okay. Hotels needs a re-do/renovation. Staff very good! 4-Star cab company is crooked! Picked me up at your hotel and took me half way to St. Paul to get me to the airport(5 blocks away). Please don't ever call them again for one of your guest. Speaking of that why is the earliest shuttle from your hotel to the ai
Comment from Hotel Management
18-Aug-2014 by Don, Hotel Management
Thank you for the review and we will certainly will consider your comments. I hope you'll give us another opportunity to earn your business in the future.