Ratings based on 2,730 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Basehor, KS

A little outdated and dark

Posted 23-Jun-2015
My first impression when walking into the hotel was good. The lobby was nice and clean. Check-in went smoothly. When we got our room keys and walked down the halls, my impression changed. I wondered what kind of hotel I reserved; the wallpaper was outdated and the halls were dark and gloomy. My impression slightly changed when we walked into our room. The room was clean, but very dark. For the duration of my three nights stay, my opinion never changed during. The staff was friendly; the lobby was nice; the room was decently clean, just dark; the halls were outdated and dark - very uninviting. The gym was decent, but not top notch. The first time I used it (7:30am), I had to use a pool towel as the gym rack was empty. The cups for the water were also out. The second day, there were towels and a handful of cups, but definitely not stocked. I wish there would have been some sort of sanitizer to wipe down the equipment after each use. The breakfast area, service and food was probably the best thing about the stay. Lots of delicious food to choose from!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice convenient location to get to the MOA.

Posted 23-Jun-2015
Pros: Loved the convenient location.
Location: Close to the Water Park of America, Mall of America, and the interstate.
The front desk staff was very nice and helpful. The room was nicer than we thought it was going to be as well. Only downside was the blatantly rude staff in the breakfast room.
4 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Posted 22-Jun-2015
it was a very nice clean place to stay.it is very close to Ikea and the mall of America. the only thing the room does not have that we could have used was a mini refrigerator.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to mall of America

Posted 20-Jun-2015
Real nice place the complementary breakfast was great. The place was always clean. The only problem we had was the stairs in the pool were slick my son almost busted his head.
3 out of 5
by A verified traveller from Texas

Old and unkept Hotel

Posted 16-Jun-2015
Pros: As your ad says, There is an Outback attached.
Cons: Update the Hotel.
Location: There are other more updated Hotels nearby.
The Hotel is old and hasn't been updated. The Staff was friendly enough, but not enough to make up for the poor return for my money. Room 221, the chrome piece around the shower head is away from the wall. Just overall, not impressed.
4 out of 5
Recommended
for Everyone
by A verified traveller from La Crosse, WI

Great location

Posted 13-Jun-2015
Pros: Location
Location: Close to airport and Mall of America. They have a shuttle to both.
Great location. Reasonable prices. Outback restaurant is connected to the hotel. This is where I usually stay when in Minneapolis. Close to airport and mall of America. Runs shuttle to both.
3 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Rude awakening!

Posted 13-Jun-2015
Awakened by a 4:30am knock on the door, followed by an open door. If I hadn't locked the safety bar, someone would have entered the room. When I called the front desk, the clerk who answered the phone was rude and did not find it necessary to talk to me about the situation. I spoke to the general manager the next morning, who did refund half of the room rate back to my credit card.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jun-2015
as we expected Clean room, nice décor and good breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller from Burlington,Nc.

Four Day Get Away

Posted 8-Jun-2015
Pros: For the most part it's very quite.
Cons: if you have reservation, a call would be nice or small refund when things are down for days for maintenance.
Location: Lots of things to do, But I was there for my granddaughters graduation and did family things.
I enjoyed my time at the Comfort Inn, which was my second time. Check in was smooth and I up graded my room. I did as for a room with a view and my view was a roof and trees. I was very super to find the pool closed for maintenance but it has to be done, I wish there had been some kind of notice or a small refund. I was looking forward to relaxing by the pool. The breakfast was wonderful each morning. As far as the cleaning I was missed on a Friday and had to go down and as for a couple of trash bags. But over all I will come back to the comfort Inn. The shuttle service was very timely, and staff friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Siiux Falls, SD

Good price for room and location

Posted 8-Jun-2015
We very much enjoyed the stay by the fact that we had no issues. Also the location was central to the Mall of America and the REI we wanted to visit.