Ratings based on 2,384 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel

Posted 17-Sep-2014
Pros: I Liked the cost
Cons: Better breakfast
We had a quick stop at this hotel. We didn't see much. It was easy to get too.
Comment from Hotel Management
18-Sep-2014 by Don, Hotel Management
Thank you for the review and please come see us again.
5 out of 5
Recommended
for Everyone
by A verified traveller from D

Nice Central Location

Posted 10-Sep-2014
Shuttle to airport and MOA, nice facilities, comfortable bed and shower, good customer service.
Comment from Hotel Management
14-Sep-2014 by Don, Hotel Management
Thank you for the comments and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis, Minnesota

Well located Hotel to shopping.

Posted 8-Sep-2014
Check in Hotel staff was friendly and informative. We have a choice of floors for our room. The room was will kept and quite. We could get a shuttle to the Mall of America and could walk to Walmart. Very nice Hot Breakfast with room. Newly Renovated.
Comment from Hotel Management
19-Sep-2014 by Don, Hotel Management
I'm glad you enjoyed your stay, and thank you for the review. I hope to see you again in the future.
Comment from Hotel Management
19-Sep-2014 by Don, Hotel Management
We appreciate the review and are glad you enjoyed your stay. Please come see us again.
Comment from Hotel Management
19-Sep-2014 by Don, Hotel Management
Thank you for the review and I'm glad you enjoyed your stay. Come see us again the next time you are in our area.
Comment from Hotel Management
14-Sep-2014 by Don, Hotel Management
I'm glad you enjoyed your stay and hope you'll choose us on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, Manitoba

Nice hotel, friendly staff

Posted 7-Sep-2014
Pros: Location and ambiance
Cons: The restrooms should have exhaust fans. The pool had much chlorine, so probably the management can lesser a bit the amount of chlorine.
Location: It is very near the Mall of America so it is convenient.
Hotel location is nice and hotel personnel are courteous and informative. The lobby itself is pleasant and the room is clean. I am very pleased with the bedding linens, this is what I look for always whenever I am in a hotel. I am very sure they were freshly changed before our check in time. Curtains and carpet colours blend perfectly, too. What amazed me and my family was the complimentary breakfast as they have a variety and we had an enjoyable full meal.
Comment from Hotel Management
9-Sep-2014 by Don, Hotel Management
Were glad you enjoyed your stay and appreciate the review. I hope you'll choose us again for your next visit.
Comment from Hotel Management
8-Sep-2014 by Don, Hotel Management
We appreciate the review and your kind comments will be passed to the staff. We look forward to seeing you again.
3 out of 5
by A verified traveller

Ok

Posted 4-Sep-2014
Bed room was ok. However washroom shower was outdated and had an odour.
Comment from Hotel Management
6-Sep-2014 by Don, Hotel Management
Thank you for the review and alerting us about the odor in the bathroom. I will have our staff follow up on that. I hope you'll choose us again for your future visits to our area.
2 out of 5
by A verified traveller from Japan

Traveling without car

Posted 1-Sep-2014
Pros: 24 hour shuttle service.
Cons: Business center cleanness.
Location: Close to Mall of America and airport.
Shuttle service was really nice and breakfast, fitness facility, and swimming pool were okay but business center was stinky.
Comment from Hotel Management
2-Sep-2014 by Don, Hotel Management
I'm glad you were overall pleased with our facility, and apologize that you were disappointed with our business center. I hope we have another chance to serve you in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from minneapolis

Affordable and Comfortable hotel

Posted 30-Aug-2014
First impressions were good. Even though there was a wait at reception the waiting area was comfortable and welcoming. The receptionist was welcoming and funny. The hallways were yellow, dated and "creepy." The room was nice and comfortable, however there were some stains on the bedskirt that looked gross. Would have given an excellent for comfort without the gross stain. The bed was extremely nice and had five pillows. We did not hear the airport at all. Other guests were respectful and could only hear children in the morning about 6:30, but not for long. Warning: pool is tiny, probably just good for a few kids. Breakfast had doughnuts, oatmeal, bagels, sausage gravy and waffle makers. Overall pleasant.
Comment from Hotel Management
31-Aug-2014 by Don, Hotel Management
Thank you for the review, and I'm glad you enjoyed your stay. I will alert housekeeping about the bedding stain. Please come see us again.
2 out of 5
by A verified traveller

Cheaper than some, but outdated.

Posted 28-Aug-2014
Common areas dirty. Breakfast menu was limited. Friendly staff. Room was okay.
Comment from Hotel Management
29-Aug-2014 by Don, Hotel Management
Thank you for the review, and I apologize if our product did not meet your expectations. We continue to make improvements in our property, and I hope you'll give us another try in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Aug-2014
Cons: Dated carpetting
In and out. Very convenient. Staff very friendly.
Comment from Hotel Management
29-Aug-2014 by Don, Hotel Management
Thank you for the review and we hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nebraska

Very convenient location

Posted 27-Aug-2014
Pros: Convenient location, cleanness, the staff courtesy
Cons: The bathroom could be remodeled.
Location: Mall of America, interstate, airport
We wanted to stay close to Mall of America and this one is quite convenient. It is not the most expensive hotel in the area, nor the cheapest. So It is comfortable, clean and has what we needed. We will stay here again if we come to this area in the future.
Comment from Hotel Management
28-Aug-2014 by Don, Hotel Management
We appreciate the review and look forward to your next visit.