Ratings based on 2,248 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

No hot tub

Posted 21-Jul-2014
Their was no hot tub and after a lot of walking at the mall wanted to just relax
Comment from Hotel Management
22-Jul-2014 by Don, Hotel Management
Thank you for the review/comments. I apologize that we did not have a hot tub to offer you. Other than that, I hope you were pleased with our other amenities and that you will choose us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

OK for sleepting

Posted 15-Jul-2014
Pros: The beds were clean, and comfortable
Cons: Vacuum the corners of the walls with a narrow attachment.
Location: The Mall of America was really close and easy to get to.
It was the first hotel stay for my two sons (ages 5 and 1). They want to go and stay again, but I am not a fan of hotels. The Comfort Inn was a lot nicer than some places I have stayed. The beds were comfortable and looked clean and well made, and the dressers were well kept. The floors were vacuumed, but the corners could use some more attention. The bathroom was clean, but visibly remolded. Everything looked nice, but the outlets were really discolored.
Comment from Hotel Management
15-Jul-2014 by Don, Hotel Management
Thank you for the review and I hope you'll choose us again for your next visit to the Twin Cities.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jul-2014
There is a pool but no hot tub, the breakfast is large but doesn't offer much selection. If you're into bread, donuts, cereal, and belgi waffles you're in luck. If you're looking for anything other than pastries such as fruit, eggs, bacon, or yogurt, you're out of luck
Comment from Hotel Management
15-Jul-2014 by Don, Hotel Management
We appreciate the rating/review and hope to see you again.
3 out of 5
by A verified traveller

Posted 14-Jul-2014
No bells and whistles. Loud hallways were ts. I know the hotel can't be responsible for the rudeness of the guests. Police officer in entry made me feel safe yet unsure if I should be concerned walking in the hallways at night.
Comment from Hotel Management
16-Jul-2014 by Don, Hotel Management
We appreciate the review and I apologize if the hotel was loud. I'm proud that our hotel is safe, and the off-duty police is hired on weekends to ensure it stays that way. I hope you'll come see us again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Marion, IA

Close to Interstate, yet quiet.

Posted 11-Jul-2014
Pros: Outback Steakhouse is attached, Center court patio; excellent idea. Mattresses are absolutely the best!
Cons: Only one downer for the motel is the breakfast area is immediately off and only accessible through the pool... Smell of the pool, humidity and heat.
Location: Interstate, Mall of America, Ikea.
We have had good experience with Comfort Inn's. Tends to be one of our top picks
Comment from Hotel Management
14-Jul-2014 by Don, Hotel Management
We appreciate the review and comments and hope you'll choose us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Before departure

Posted 10-Jul-2014
This is a good choice for a basic sleep in only room, close to the airport and the Mall of Americas for a good price.
Comment from Hotel Management
11-Jul-2014 by Don, Hotel Management
Thank you for the review. Please come see us again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel when I finally got there.

Posted 9-Jul-2014
I had a rough time getting there, but good when I did. Very adequate for the price.
Comment from Hotel Management
10-Jul-2014 by Don, Hotel Management
Thank you for the rating/review, and I'm sorry you had difficulties getting here. I'm glad you enjoyed your stay and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Jul-2014
Clean comfortable place to sleep after being at MOA all day. Good shuttle service.
Comment from Hotel Management
11-Jul-2014 by Don, Hotel Management
Thank you for rating our hotel and I hope you'll come see us again.
3 out of 5
by A verified traveller from Chicago

Hotel close to Mall of America

Posted 7-Jul-2014
Pros: Close to location of Interest
Location: Close to mall of America and Airport
Hotel was okay. Rooms were clean but the showers needed work. Standing in tub was tricky since the tub was installed on a slope sideways.
Comment from Hotel Management
8-Jul-2014 by Don, Hotel Management
Thank you for the rating and review. I hope you'll consider our hotel for your future visits to our area.
4 out of 5
Recommended
for Everyone
by A verified traveller from WI

Very accommodating for the shuttle

Posted 6-Jul-2014
My only complaint was the shower, you would get cold blasts throughout your bathing.
Comment from Hotel Management
7-Jul-2014 by Don, Hotel Management
Thank you for the rating/review. I appreciate hearing about the shower and will have our maintenance department check it out. I hope you'll choose us again in the future.