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Reviews of Starhotels E.c.ho.

4 out of 5
Starhotels E.c.ho.
Viale Doria Andrea 4, Milan, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1007 reviews" "
Rating 8 - Good. 265 out of 1007 reviews" "
Rating 6 - Okay. 51 out of 1007 reviews" "
Rating 4 - Poor. 14 out of 1007 reviews" "
Rating 2 - Terrible. 10 out of 1007 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lili, Potomac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received check in at 12:00 and check out at 13:30 the next day for 1 night, which is really nice especially after a long flight. The hotel is chic and very Milanese style which can not be fully reflected in photos. Walking to train station easily.
Stayed 1 night in Mar 2024
Response from The Hotel Management on Mar 27, 2024
Dear Ms. Lili,It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly.We look forward to welcoming you back to the Starhotels Echo

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with tremendous logistic features. Very nice furniture & amenities.
Stayed 1 night in Mar 2024
Response from The Hotel Management on Mar 25, 2024
Dear Francisco,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 Excellent

Pedro

Travelled with partner
The hotel is very well located. Very near to different train stations and to the central station. Taxi station. Near to different restaurants, shopping areas. Really convenient
Stayed 5 nights in Mar 2024
Response from Davide E. on Mar 22, 2024
Dear Pedro,thank you so much for taking the time to leave your comment about your stay and for choosing our hotel in Milan. We are glad you enjoyed the location.Thank you for your kind review and I really hope to welcome you back soon!

6/10 Okay

alexander, las vegas

Liked: Cleanliness, amenities, property conditions & facilities
Very small rooms, can’t fit in shower Noisy in room and specially in morning
Stayed 3 nights in Mar 2024
Response from Antonio on Mar 23, 2024
Dear Mr. Alexander,Thank you for staying at the Starhotels E.c.ho. and sharing your feedback.This is for us a very important opportunity to constantly improve our level of service. We have also seriously taken into consideration your comment about the noisy room and we will make the necessary checks with the maintenance.Please accept our apologies for the inconvenience occurred.Regarding the size of the room that did not meet your expectations for a next stay we can suggest a different categoryWe hope to welcome you back in the future during your next stay in Milan.Best regards,The Management

10/10 Excellent

Nayse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central station so very convenient to transfer to other cities. Nice property, very clean and relatively closed to the historic center
Stayed 2 nights in Mar 2024
Response from The Hotel Management on Mar 21, 2024
Dear Nayse,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property, staff and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-run hotel with excellent staff. Right by Centrale station and two major subway lines. A great base for seeing Milan.
Stayed 5 nights in Mar 2024
Response from The Hotel Management on Mar 15, 2024
Dear Donald,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property, staff and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 Excellent

Tetsu, Singapore

Liked: Cleanliness, property conditions & facilities
Very convenient for traveling by train
Stayed 1 night in Mar 2024
Response from The Hotel Management on Mar 12, 2024
Dear Tetsu,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 Excellent

christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing bad to say! This was a great hotel great location. Was able to check in early without an issue. Would stay again and highly recommend.
Stayed 1 night in Mar 2024
Response from The Hotel Management on Mar 11, 2024
Dear Christiana,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 Excellent

Wendlassida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing and so lovely
Stayed 7 nights in Mar 2024
Response from The Hotel Management on Mar 11, 2024
Dear Wendlassida,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Hotel Management on Mar 6, 2024
Dear Mr. Lorenzo,Thank you for the great rating you gave us.We look forward to welcoming you back to the Starhotels Echo.

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not ready at time of check in. Had to wait. Room was nice. Wi-Fi wasn’t the best.
Stayed 1 night in Feb 2024
Response from The Hotel Management on Feb 18, 2024
Dear Ms. Cheryl,First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Starhotels Echo.We would like to point out that check-in starts from 2.00 pm. As in your case, it may happen that the room is not ready at 12.00 pm. However, we always take care of keeping guests' luggage in our storage room.We look forward to welcoming you back Best regards

10/10 Excellent

Mr A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay. Will visit again.
Stayed 2 nights in Jan 2024
Response from The Hotel Management on Jan 23, 2024
Dear Mr. A,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 Excellent

Sandy

Travelled with partner
Liked: Amenities
The hotel is right next to the train station which is super convenient if you travel around by train. The staff is super helpful and friendly, took initiative to help us out when we checking in the hotel when it was raining heavily. Totally recommend this hotel!
Stayed 2 nights in Jan 2024
Response from The Hotel Management on Jan 13, 2024
Dear Sandy,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

8/10 Good

Maria

Travelled with group
Liked: Staff & service
The property was very clean and the area is quite central. However, for the price I think they can update the rooms, ours had wallpaper that was peeling and the bathroom was tiny.
Stayed 1 night in Jan 2024
Response from The Hotel Management on Jan 13, 2024
Dear Maria,Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit.We look forward to seeing you again in the future.Kind Regards,

10/10 Excellent

Niah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel and friendly staff. Will be back!
Stayed 1 night in Jan 2024
Response from The Hotel Management on Jan 9, 2024
Dear Niah,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Hotel Management on Jan 9, 2024
Dear Katherine,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Hotel Management on Feb 3, 2024
Dear Ilse,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 Excellent

Yuni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and so clean with the modern decor. I love everything about this hotel. Breakfast offered plenty of options.. so good. Staff were friendly, Kadir the concierge went above and beyond, wheeling our luggages to train station.. much appreciated! Location is great, walked to hop on hop off bus which is less than 5 minutes.. Can’t fault .. all reached to perfection for us
Stayed 2 nights in Dec 2023
Response from Antonio on Dec 30, 2023
Dear Mr. Yuni,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,The Hotel Management

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from The Hotel Management on Dec 29, 2023
Dear Mark,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

8/10 Good

Elizabeth

Stayed 1 night in Dec 2023
Response from The Hotel Management on Feb 1, 2024
Dear Elizabeth,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location!
Stayed 3 nights in Dec 2023
Response from Antonio on Dec 27, 2023
Dear Guest,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Best location!
Stayed 2 nights in Dec 2023
Response from Antonio on Dec 27, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,The Management

10/10 Excellent

Mofei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the metro and central station! The room is very nice and clean. Staff is very kind and helpful. Overall amazing stay!
Stayed 1 night in Dec 2023
Response from Antonio on Dec 26, 2023
Dear Mr.Mofei,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Antonio on Dec 24, 2023
Dear Alice,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,The Hotel Management

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Antonio on Dec 24, 2023
Dear Dina,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Antonio on Dec 23, 2023
Dear Mr. Ronald,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,The Management

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Hotel Management on Feb 8, 2024
Dear Luisa,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 Excellent

Lok Kee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Antonio on Dec 10, 2023
Dear Lok Kee,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to, great room, friendly staff
E.c.ho. hotel is in a great location close to the station. Early arrival meant that our room was not ready (as expected) but on returning later the team had kindly put our bags in our rooms and we only had to collect the key. Easy to get to, friendly staff and a lovely room - exactly what you need for a city break.
Stayed 1 night in Dec 2023
Response from Antonio on Dec 5, 2023
Dear Ms. Pamela,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,The Hotel Management

8/10 Good

Wei Fen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Antonio on Dec 5, 2023
Dear Wei Fen,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regardsThe Hotel Management

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Decor was nice and room was very comfortable.
Stayed 1 night in Nov 2023
Response from Antonio on Nov 28, 2023
Dear Ms. Laura,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

10/10 Excellent

Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect about this hotel.
Stayed 1 night in Nov 2023
Response from Antonio on Nov 28, 2023
Dear Jun,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

10/10 Excellent

Thallita

Clean, friendly, and right next to the train station.
Stayed 2 nights in Nov 2023
Response from Antonio on Nov 28, 2023
Dear Thallita,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

6/10 Okay

K L

Travelled with partner
Liked: Cleanliness, staff & service
While conveniently located close to the train station, the area is a little bit rundown and vehicular traffic was a bit chaotic making it not very easy to reach with suitcases. The proximity of the taxi station also make the area a little bit messy.
Stayed 4 nights in Nov 2023
Response from Alberto Shift L. on Nov 21, 2023
Dear K L,First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Starhotels Echo.We are very sorry that we did not have the opportunity to explain and show you the importance of our position in Milan, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. The next time you return please ask at reception: it will be our pleasure to explain our city to you.Best regards

6/10 Okay

James

Stayed 3 nights in Nov 2023
Response from Antonio on Dec 10, 2023
Dear Mr. James,thank you for your feed back.We do really hope to welcome you again in Starhotels!Best regards,The Management

4/10 Poor

Alexis

Stayed 4 nights in Nov 2023
Response from Alberto Shift L. on Nov 21, 2023
Dear Mr. Alexis,We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. However, we would like to know exactly what the problem was, we would like to be contacted by you.Best regards

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I selected this hotel for it’s proximity to Milan Central Train Station. Hotel was right across the street from station. It was easy to walk to with luggage. I found the hotel rather high end in its facilities and accommodations. I was impressed with how nice it was. The room and beds were clean, comfortable and nicely appointed. Also it was close to the cable car stop for traveling around the city. We were able to visit the Starbucks Roastery during our short half day stay in Milan. On the way back we stopped into a little market for some needed items and picked up a delicious curry take away for dinner - both within a block of hotel. English speaking staff was friendly and helpful in directing us to airport transportation options for our early morning flight. I was more than pleased and would stay here again.
Stayed 1 night in Nov 2023
Response from Starhotels Echo on Nov 12, 2023
Dear Pamela,Thank you for leaving such a lovely review following your stay with us.We are pleased to read your comments and will share them with the team. We always strive to better ourselves and feedback is truly important to achieve this.We look forward to welcoming you back in the near future.Kind Regards,The Hotel Management

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The room was very clean with great bathroom and comfortable bed. The location is very convenient for arriving to and from central station as well as easy access to metro and above ground trams. A grocery market two blocks away and abundant coffee shops nearby. There is not much of interest to see or a lot of evening activity right around the hotel but it is easy to get to areas with more restaurants, activity and sights. I noticed some reviews mentioned not feeling safe around the station at night but we did not experience this.
Stayed 3 nights in Nov 2023
Response from Starhotels Echo on Nov 12, 2023
Dear Mr. David,Thank you for leaving such a lovely review following your stay with us.We are pleased to read your comments and will share them with the team. We always strive to better ourselves and feedback is truly important to achieve this.We look forward to welcoming you back in the near future.Kind Regards,The Hotel Management

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went exceptionally
Stayed 1 night in Nov 2023
Response from Starhotels Echo on Nov 10, 2023
Dear Guest,Thank you for leaving a 10 star rating following your stay with us.We hope to have a chance to welcome you back in the near future.Kind Regards,The Hotel Management

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly decent accomodation, but other than being very convenient due to its proximity to Milano Centrale, it isn’t the best area. I never felt unsafe per se, but I think it’s worth the hassle of getting on the metro for an additional 10 minute subway ride to get to a more desirable area. The property itself is clean, comfortable, and modern.
Stayed 1 night in Oct 2023
Response from Alberto Shift L. on Oct 29, 2023
Dera Mr. Jeremy,It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our location and our cleaning.We look forward to welcoming you back to the Starhotels Echo.Best regards

10/10 Excellent

JUDIMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place and few steps away from Milano Centrali w/c is a plus.
Stayed 2 nights in Oct 2023
Response from Carmen on Oct 27, 2023
Dear Judimar, Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future, Kind Regards,The Hotel Management

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient to all types of transportation
Stayed 3 nights in Oct 2023
Response from Alberto Shift L. on Oct 25, 2023
Dear Ms. Michelle,Thank you for the good score you gave us.We hope to have you back as our guest soon.Best regards

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, superb location!
Great hotel, superb location! Just one slight criticism you can hear the metro in the the room I was in (102) assuming this was the same for whole 1st floor.
Stayed 2 nights in Oct 2023
Response from The Hotel Management on Oct 21, 2023
Dear Matt,Thank you for leaving such a lovely review following your stay with us.We are pleased to read your comments and will share them with the team. We always strive to better ourselves and feedback is truly important to achieve this.We look forward to welcoming you back in the near future.Kind Regards,The Hotel Management

10/10 Excellent

Soma

Stayed 3 nights in Oct 2023
Response from Starhotels Echo on Nov 10, 2023
Dear Soma,Thank you for leaving a 5 star rating following your stay with us.We hope to have a chance to welcome you back in the near future.Kind Regards,The Hotel Management

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alberto Shift L. on Oct 20, 2023
Dear Ms. Grace,We thank you for the excellent rating you gave us and we hope to have you back as our guest soon.Best regards

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service, very clean and right across train station that takes you everywhere you need to go!
Stayed 2 nights in Oct 2023
Response from Alberto Shift L. on Oct 16, 2023
Dear Ms. Claudia,We are very happy to have contributed to making your stay in Milan a memorable one.We hope to welcome you back very soon.Best regards

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Hotel Management on Oct 15, 2023
Dear Fiona,Thank you for leaving a 10 star rating following your stay with us.We hope to have a chance to welcome you back in the near future.Kind Regards,The Hotel Management

8/10 Good

chris

Liked: Cleanliness, property conditions & facilities
Convenient to the train station. I didn't like the up sell because we arrived before the room was ready.
Stayed 1 night in Oct 2023
Response from Starhotels Echo on Oct 13, 2023
Dear Chris,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regardsThe Hotel Management

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very close to Central station which was handy - but this is not the best area of the City. Staff were helpful, room had all I needed. The hotel is also a short walk to Mamma Rossa for an excellent meal. I would happily return to the hotel.
Stayed 1 night in Sep 2023
Response from Alberto Shift L. on Oct 10, 2023
Dear Mr. Ryan,It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our location and our team members.We look forward to welcoming you back to the Starhotels Echo.Best regards

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Super convenient
Stayed 2 nights in Oct 2023
Response from Alberto Shift L. on Oct 9, 2023
Dear Ming,Thank you for the wonderful review, we are happy that your stay was fantastic and we hope to see you again soon.Best regards