Front of property

Reviews of Palazzo Segreti

4 out of 5
Palazzo Segreti
Via San Tomaso 8/a, Milan, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 268 reviews" "
Rating 8 - Good. 64 out of 268 reviews" "
Rating 6 - Okay. 20 out of 268 reviews" "
Rating 4 - Poor. 4 out of 268 reviews" "
Rating 2 - Terrible. 1 out of 268 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ieva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful boutique hotel! Pretty rooms, well designed. Great toiletries. Delicious breakfast. Would love to stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay at this hotel. Breakfast was good and staff very friendly. Well located. Would go again.
Stayed 3 nights in Feb 2024

8/10 Good

Serdar

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are outstanding. Location is amazing!
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Stayed 1 night in Nov 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A delight to stay here. Lovely welcome from a great staff team . Sabrina at reception was outstanding, making restaurant reservations at hotels in other cities for us. Will definitely stay again if visiting Milan.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joshua

Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Segreti is a gem in the heart of Milan. Quiet, comfortable and incredibly well located. Most of all, the staff is fabulous. There is no request that they will not attempt to accommodate, and they make the routine elegantly easy. In particular, Dennis and Sabrina at the front desk are perfect professionals. We would stay here again in a heartbeat when we return to Milan.
Stayed 4 nights in Oct 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality accommodation in an excellent location for the main attractions, with friendly and very helpful staff. Breakfast was limited but of high quality.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeeye, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a quiet street off the busy area. Right near the Sforzesco castle, less than10 min walk to Duomo, Cadorna station (for Malpensa airport express) and easy walk to Brera... Hotel is in a convenient location for walking to many sites or taking public transportation. There are many stores and restaurants nearby. Our room was spacious, convenient and clean. Slippers and bathrobes were useful. Breakfast was really delicious!! (many baked goods, fresh fruit, eggs, yogurt...) Elevator was really small and old fashioned but you might find it charming. Staff were friendly and very helpful. It was a perfect hotel to stay for our 1 night stay in Milan. Wish we had more days to stay at Palazzo Segreti and explore beautiful Milan!!
Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Great hotel
Finished off our Italian vacation by spoiling ourselves at this property. From the excellent service at the front desk to the cleanliness of the room and property we were so pleased with our choice. The location is perfect for access to everything !! We walked miles and enjoyed every minute.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, spacious room, located in a central part of Milan. Great home base as you navigate the area. Friendly and helpful staff.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and ideal location. The room is functional not luxurious but I would stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for trips to Duomo, Ambrosiana, Sforza castle snd La Scala. Room was clean large and staff was most helpful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 5 minutes walk to Duomo. Modern boutique hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, boutique experience
Gorgeous design elements, a genuinely kind and helpful staff, and a perfect location make this the best stay imaginable. I wasn’t familiar with Milan prior to this visit, but I could not be more pleased with this hotel’s location, which is about 5 minutes to everything you’d want to experience. This is a true boutique hotel with curated design and an attentive staff that goes out of its way to offer recommendations and assist with anything else you may need. I’d absolutely stay again and will recommend to friends and family visiting Milan.
Stayed 2 nights in Aug 2023

10/10 Excellent

Teresita, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly , welcoming and helpful . It’s a plus to have a welcome aperetivo early evening . I would say the room is big and pretty new and the shower is strong . It’s a comfortable stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Teresita, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff and welcoming and helpful and friendly . We got a welcome aperetivo, which is nice . The room is pretty bigger than average with a strong shower . It’s located few minutes from la Scala , brera and sforzesco castle
Stayed 1 night in Aug 2023

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractively decorated. Free happy hour. Early check in. Very attentive staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were ver impressed with the service, especially from Attila. He made us feel very welcome.
Stayed 1 night in Jul 2023

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to see the sights. Staff was extremely helpful when asked questions. Breakfast staff was excellent with service. Rooms are spacious and the elevator was a page out of the past.
Stayed 3 nights in Aug 2023

6/10 Okay

Jack

Liked: Cleanliness, property conditions & facilities
The property was in an ok location
Stayed 2 nights in Jul 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, quiet street, extra nice rooms, great location, walking distance to everything you want to do in Milan.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful
Spacious room delicious breakfast- helpful staff
Stayed 5 nights in Jul 2023

10/10 Excellent

Karina

Stayed 3 nights in Jul 2023

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Jul 2023

10/10 Excellent

Theodore

Stayed 1 night in Jul 2023

10/10 Excellent

K

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 2 nights in Jul 2023

10/10 Excellent

D Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to give this one 5 stars
Charming, cozy hotel with friendly staff, only about 100’ off a primary street lined with sidewalk cafes and shops. They include a nice happy hour in the evenings with a variety of snacks (salmon, cheeses, pizza), and they offer a tasty breakfast buffet with a ton of choices. Very close to 2 Metro stations (basically a block to the north and a block to the south), but you can walk to virtually all of the primary tourist destinations within 10 minutes from this centrally-positioned spot. Only negatives were the proximity to the numerous restaurants, which means you could hear people dining and partying until around 1am, and the small, “single-person and a bag” elevator promoted taking the stairs. Both were very minor negatives. I’d stay here again, without hesitation.
Stayed 2 nights in Jul 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a most enjoyable five night stay at Palazzo Segreti. The location was fantastic, as we were walking distance to most of the top Milan attractions. We loved the open air canopied restaurants around the corner on Via Dante which is closed to auto traffic. The staff at the hotel was professional, friendly and very helpful. The included breakfast was delicious and every evening there were wonderful appetizers set out in the lounge. The room itself was clean, with a large cabinet to hang clothes, but no drawers. Our only minor complaint would be with the bathroom layout, with the shower totally separate and very little counter space in the bathroom to lay out toiletries. We would definitely stay here again and would highly recommend Palazzo Segretti to others.
Stayed 5 nights in Jul 2023

10/10 Excellent

Sarah, St Neots

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect! Hotel was lovely as were the staff. Would definitely stay again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Isabelle

Stayed 1 night in Jun 2023

10/10 Excellent

Sarah, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with excellent service
Amazing boutique hotel. Everything was perfect…from our check-in experience, the location within walking distance to the Duomo. The staff… everyone friendly, looking after any possible need. The rooms ultra modern and so comfortable. We had to check out very early for our morning flight and the front desk made us cappuccinos before we left!! Definitely recommend and we will be back next time we are in Milan!
Stayed 1 night in Jun 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Stayed 2 nights in May 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous boutique hotel with some quirky features. Staff very friendly and helpful. Provided gluten free options for breakfast. Fantastic atmosphere. Thank you for an amazing stay.
Stayed 4 nights in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Vilayvone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and loud noise after 11:00 PM. People make noice on street after mid-night.
Stayed 2 nights in Apr 2023

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2023

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good except for the inability to control the climate in the room. That is centrally controlled.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a pleasure to stay there. The staff is very nice and the rooms are clean and spacious.
Stayed 5 nights in Jan 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has an excellent location with an excellent service. The staff are so service minded and friendly. Breakfast is also very good.
Stayed 2 nights in Dec 2022

10/10 Excellent

Yoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great small boutique hotel great locatin right in the middle very clean new hotel great modern designed very nice breakfast
Stayed 3 nights in Nov 2022

10/10 Excellent

Alan

Stayed 1 night in Oct 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and a lovely property. Rooms were nicely appointed and more spacious than anticipated. Nice breakfast. Wish we stayed longer. Would recommend and stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Taylor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking around, transportation, and tourism. The staff at the property were so kind and helpful. They even remembered our names after check-in! They helped us get an early morning taxi and gave us vouchers for welcome drinks & snacks. The room was very nice, extra room (side chair with table & enough space for 2 people and a lot of luggage), and had a really good view for people watching down one of the main streets . The shower was incredible and had really nice products to use. The windows of the buildings were great and blocked out any noise. The bed is very comfortable. There is a small elevator, if you need it as well. Overall, we were really impressed with Palazzo Segreti. I typically do not leave reviews, but the kindness of the staff made me feel like I need to tell others about this nice spot :)
Stayed 1 night in Oct 2022

10/10 Excellent

wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Elena

Travelled with partner
Liked: Staff & service
Clean, good service, helpful stuf. Good breakfast. But very noisy. We have checked in the room with beautiful piazza views. All night long until 3 am noise from the restaurants, people… We asked to change the room to a quieter one. The noise was the same. We stayed 3 nights. Didn’t sleep at all!
Stayed 2 nights in Sep 2022