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Reviews of UNAWAY Hotel & Residence Quark Due Milano

4 out of 5
UNAWAY Hotel & Residence Quark Due Milano
Via Lampedusa 11-3, Milan, MI

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 159 reviews" "
Rating 8 - Good. 68 out of 159 reviews" "
Rating 6 - Okay. 27 out of 159 reviews" "
Rating 4 - Poor. 8 out of 159 reviews" "
Rating 2 - Terrible. 6 out of 159 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Great, friendly, caring staff
Superb staff. They went out of their way to make our stay as great as possible. My family were treated like royalty, and all we did was show up looking really tired after a delay filled 24 hour journey. This human touch was really appreciated by my family. We can't express our thanks enough. We look forward to returning and spending more time in such a wonderful hotel and city. Dining and rooms awesome also, suite easily supported the 5 of us.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Fiorani, LAVAL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, clean, good breakfast and parking…
Stayed 3 nights in Apr 2022

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, room comfort
Felt like returning home
We had the same apartment we had earlier in december. we were back for a follow up visit for our son. We felt like returning home. Everything was great. There was a bottle of water waiting for us at the room.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Carlo Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, convenient location and good infrastructure.
Stayed 3 nights in Nov 2021

10/10 Excellent

Imad

Liked: Cleanliness, room comfort
Good hotel
Good hotel, we had a big room with balcony. Clean
Stayed 1 night in Nov 2021

10/10 Excellent

Chi-Ping

Travelled with family
Liked: Cleanliness, room comfort
Great stay!
Great stay at the property. We arrived around 10:30am, welcomed by the front desk staff and was able to enter the room right away. The room is spacious, separate living room and bedroom with many storage places. Large balcony. The front desk staff Simona was extremely professional, very helpful and always smile. Free parking on the site. The property outside door is closed during the night makes it even more safe and secure. Great stay!!
Stayed 3 nights in Aug 2021

8/10 Good

zainab

Travelled with family
Liked: Cleanliness, room comfort
Fantastic location and very spacious! Was perfect for our stay and the staff were so accomodating and welcoming.
Stayed 1 night in Jul 2021

10/10 Excellent

alfredo

Business traveller
Liked: Cleanliness, room comfort
I have had some problem with the reservation, because the hotel did not accept the prepaied card, but I solved with a money transfert from my bank.
Stayed 1 night in Aug 2020
Response from Franco Capocasa on Sep 2, 2020
Gentile Alfredo, Thank you very much for your review and choosing to stay with us. We are delighted to see that you were pleased with the hotel services and facilities. Best regards from the team at the UNAWAY Hotel & Residence Quark Due. Franco Capocasa Hotel manager

8/10 Good

Syuzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Franco Capocasa on Jul 29, 2019
Dear Syuzanna, Thank you very much for your review and choosing to stay with us at the UNAWAY Hotel & Residence Quark Due. We do hope you will continue to choose us for your future stays in Milan and we look forward to hosting you again. Franco Capocasa Hotel manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Hotel was very nice! Staff was excellent! The breakfast was very good! Would stay here again!
Stayed 1 night in May 2019
Response from Franco Capocasa on May 31, 2019
Dear Tim, Thank you very much for your lovely review and choosing to stay with us at the UNAWAY Hotel & Residence Quark Due. We are delighted to see that you were pleased with the hotel services and we will pass on your compliments to all of our teams, who will be happy to receive such positive feedback. See you soon Franco Capocasa Hotel manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Car parking free 👍 Restaurant closed Saturday 👎 Nice balconies 👍
Stayed 2 nights in Mar 2019
Response from Hotel Manager on Mar 10, 2019
Dear Guest, thank you for reviewing our property and for the score you have assigned to Quark Due Hotel & Residence. We are glad that you appreciated our free outside car parking as well as the wide balconies in our rooms. We look forward to welcoming you again and send you our best regards. Federico Salsa Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2018
Response from GM Quark Due on Feb 12, 2019
Dear Guest, thank you for your feed-back. Best regards. Federico Salsa Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Arrival was ok. Staff does not speak English well. Hotel is conveniently located for a direct tram into Milan city. Breakfast is small, restaurant people are helpful. Close by there is a supermarket. The gym is ok.
Stayed 3 nights in Sep 2018
Response from Hotel Manager on Oct 10, 2018
Dear Guest, thank you for your feedback about your recent stay with us in Milan. We are happy that the location and the breakfast staff have been appreciated. Concerning foreign languages, we are a little bit surprised you didn't find a member speaking English well enough but we thank you for highlighting that. Looking forward to welcoming you back, we send you our best regards. Federico Salsa Hotel Manager

8/10 Good

Lengyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Manager on May 21, 2018
Dear Lengyang, thank you for evaluating our hotel. We look forward to welcoming you again and, in the meantime, we send you our best regards. Federico Salsa Hotel Manager

10/10 Excellent

Harry and Carme, Lake Placid, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan visit
everything was great desk reception,, housekeeping, restaurant. All the staff were friendly, helpful and berry accomidating to uur needs. I recommend it for all travelers. I don't think they will be disapointed. Harry O
Stayed 8 nights in Oct 2017
Response from Manager Atahotel Quark Due on Oct 22, 2017
Dear Carmela and Harry, it was a real pleasure to have you with us at Atahotel Quark Due during your Italian holidays. We thank you for the nice words about our reception staff, the housekeeping service and our restaurant. We always try to satisfy all our Guests’ needs to let them spend a pleasant stay and we are honored that you think our hotel deserves to be recommended to other travelers. We hope we will be able to give you a warm welcome again should you decide to come back to Milano. Very truly yours. Federico Salsa Manager direzione.quark2@atahotels.it

6/10 Okay

Deb, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room, weird area not safe.
Beautiful, large room and efficient staff. Industrial area. Not safe outside grounds of hotel.
Stayed 1 night in Sep 2017
Response from Hotel Manager on Oct 27, 2017
Dear Guest, thank you for taking the time of reviewing our property. We are happy that both the accommodation and our staff have been mentioned as positive elements of your stay. We look forward to welcoming you again in Milano and in the meantime we send you our best regards. Federico Salsa Hotel Manager

10/10 Excellent

leo, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milano
Good hotel, far away from center but we have a car, the room was huge and clean Great experienece
Stayed 3 nights in Jul 2017
Response from Hotel Manager on Sep 7, 2017
Dear Guest, thank you for your kind review. We are happy you enjoyed your stay with us and we look forward to welcoming you again at Atahotel Quark Due. In the meantime, we send you our best regards. Federico Salsa Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The room was great. The friendliness of staffs are not all the same. The one who received us at checked in was a bit unfriendly. The breakfast was not at 4* level as compared to other hotels u have been stayed in.
Dear Guest, we have read your remarks and we are sorry that we have not been able to completely meet your expectations. We apologize for the inconvenience you encountered during check-in. We have taken good note of your remarks. Please rest assured the department head concerned has been informed in order to avoid reoccurrence. Concerning our breakfast, we are working to improve its offer and the display of items. We hope to have the chance to welcome you back to Atahotel Quark Due and we send our best regards. Federico Salsa Hotel Manager

8/10 Good

enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temp Stay
This hotel is cozy and has good room size. It also comes with kitchenette that helps long stays to make them home style. Lobby is nice. Hotel was very quiet, which is a big plus. We chose this hotel because was the closest to our destination, but not within walking distance hence we stayed 1 night. Hotel is good if you go to this neighborhood.

6/10 Okay

Ahmed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greet
Response from General Manager on Sep 13, 2016
Dear Guest, thank you for your kind review. We hope to have another chance to host you at Atahotel Quark Due Residence and we send our best regards. Federico Salsa Resident Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in safe neighborhood
I arrived before 9am and the staff was kind enough to give me a room way before check-in time without extra charge. Though the hotel wasn't centrally located, the spaciousness and cleanliness of the room made up for it. Neighborhood looked safe too. Only drawback was the lack of TV channels in English.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible staff and amenities
Had the worst experience at this hotel, staff not professional and amenities at minimum Had to ask 2 times for soap and never been provided No coffee maker in the room No hand towel 1 towel for bathing Air conditioning not working, excuse it's fall not in use, but needed for fresh air Really terrible experience had to shorten my stay and go somewhere else, will not provide refund

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, cooperative staff and room was spacious. Only problem was switching off on aircondioning at night after 1AM. Overall enjoyed my stay.

6/10 Okay

TC, NH

Liked: Cleanliness, staff & service
Convenient to conference center and not much else
The perks: close to the Atahotel Quark conference center; room was very clean and we enjoyed the spacious room with 2(!) bathrooms, kitchen, etc. Very quiet. Front desk speaks english, The drawbacks: Not quite 4-star: couch had hole in it, beds were extremely hard with nonexistent pillows, fitness room has minimal equipment and very dated (though they have one - it is rare to have a fitness room in Italy). Location is in the middle of nowhere, there is an excellent nearby grocery store which was handy, but 20min walk to metro, 15min walk to tram, not really many restaurants within walking distance (saw 2, one was always empty). Had a hard time finding the place as there is really no sign at the entrance of the hotel's road, landscaping has much to be desired.... Wifi very expensive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JOEL

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lejos del centro, las habitaciones muy bien.
Stayed 1 night in Jun 2022

10/10 Excellent

Francesca

Stayed 1 night in Jun 2022

6/10 Okay

Catherine et Alexandre

Business traveller
Liked: Cleanliness, room comfort
Pratique
Cette hôtel est probablement une ancienne résidence, avec des appartements… C’est sans doute fiscalement plus intéressant de louer des appartements que des chambres d’hôtel en Italie, mais je ne suis pas expert ! Sinon, les appartements sont plutôt grands, mais un peu vieillots. Le service est sympathique,. Les abords ne sont pas très beaux, ni très bien entretenus!
Stayed 1 night in Jun 2022

4/10 Poor

Michelangelo, Campania

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Stefano

Stayed 1 night in May 2022

6/10 Okay

Egbert

Disliked: Property conditions & facilities
Gute Lage zur City, ausreichend Parkmöglichkeit. Sehr viel Platz in der Unterkunft. Zimmer leider sehr renovierungsbedürftig und nicht gut geputzt. Fernseher ging nicht obwohl zwei in der Unterkunft vorhanden werden, Service vom Haus war vor Ort konnte aber auch nichts ausrichten. kein Rabatt obwohl ohne Fernseher! das ist eigentlich unter 2* Niveau.
Stayed 2 nights in Apr 2022

8/10 Good

Hans-Joachim

Liked: Cleanliness
Hotel im Zwiespalt
Hotel im Zwiespalt. Sehr geräumig, nur ein großes AHndtuch. Nicht leicht zu finden, Hotel umgeben von abbruchreifen Häusern, eigentlich ruhig, bis morgends vor 07.00 Uhr im Hof laute Container herumgeschoben werden , Mailanfragen wurden nicht beantwortet,
Stayed 1 night in Mar 2022

8/10 Good

Francesco

Stayed 1 night in Mar 2022

6/10 Okay

angela

Liked: Cleanliness, room comfort
Camere belle spaziose funzionali Servizi comuni non adeguati: divani rovinati, ristorante poco curato, servizio inadeguato.
Stayed 2 nights in Feb 2022

6/10 Okay

Crescenzo

Liked: Room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Natale

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Moderno, pratico
Stayed 1 night in Jan 2022

8/10 Good

Jan

Liked: Cleanliness
Stayed 2 nights in Dec 2021

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Haroun

Liked: Cleanliness
Stayed 1 night in Dec 2021

8/10 Good

Alejandro

Business traveller
Liked: Room comfort
Habitación cómoda
Comoda
Stayed 1 night in Nov 2021

10/10 Excellent

Domenico

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Dei veri e propri appartamenti, peccato per le tv... vasca un po' rovinata
Stayed 1 night in Nov 2021

10/10 Excellent

Vittorio

Liked: Cleanliness, room comfort
Confortevole, avere il salottino e camera da letto è fondamentale. Comodissimo l'antibagno per valigie scarpe trucchi. Pulizia accettabile
Stayed 2 nights in Oct 2021

10/10 Excellent

anna

Stayed 5 nights in Aug 2021

10/10 Excellent

Giovanni

Liked: Cleanliness, room comfort
breve ma positivo
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Personale cortese. Rispetto delle norme anti-covid.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parcheggio ampio e comodo. Ottima colazione.
Stayed 1 night in Jul 2021

8/10 Good

Domenico

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Manuela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021