Tempur-Pedic beds, desk, iron/ironing board, cribs/infant beds

Reviews of Quality Suites Midland North Loop 250

2.5 out of 5
Quality Suites Midland North Loop 250
4706 N Garfield St, Midland, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 588 reviews" "
Rating 8 - Good. 203 out of 588 reviews" "
Rating 6 - Okay. 63 out of 588 reviews" "
Rating 4 - Poor. 23 out of 588 reviews" "
Rating 2 - Terrible. 18 out of 588 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant.
Stayed 4 nights in Mar 2024
Response from Amanda on Mar 28, 2024
Thank you so much for your feedback on your recent stay. Hope to see you back soon.Amanda Perez

10/10 Excellent

Frances

Travelled with partner
Liked: Staff & service
Breakfast, biscuits and gravy was cold at 8:00 am. Bathtub was very slippery, almost fell twice. Bathroom was not updated.
Stayed 1 night in Mar 2024
Response from amanda on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites Midland North Loop 250. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding breakfast and your room on your recent visit. I have shared your feedback with breakfast and housekeeping department to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Amanda PerezQuality Suites Midland North Loop 250

6/10 Okay

Anna

Liked: Staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

Albert

Travelled with partner
refrigerator didn’t close
Stayed 2 nights in Mar 2024
Response from amanda on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites Midland North Loop 250. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with maintenance to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Amanda PerezQuality Suites Midland North Loop 250

4/10 Poor

Moin

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is really good, my room is not good
Stayed 1 night in Feb 2024
Response from amanda on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with staff to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Amanda PerezQuality Suites

10/10 Excellent

Irma

Stayed 1 night in Jan 2024

8/10 Good

Sonya

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was a really nice day. The staff was very friendly and for the most part the hotel was clean. The continental breakfast had excellent choices and they even put out cookies during the day that you could grab if you had a sweet tooth. We definitely enjoyed our stay but probably would not stay here again. There are a few areas for improvement for example behind the couch and the bed in our room did appear to not have been swept for months if not years. Lots of dust and some amount of trash and a very mucus soiled bath rag had accumulated there. Thank you guys for letting me stay at your hotel while visiting Midland. Wishing you all the best in the years to come.
Stayed 2 nights in Jan 2024
Response from Amanda on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with housekeeping to better handle these types of situations differently in the future. Feedback from our guest members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Amanda PerezQuality Suites

2/10 Terrible

Tom

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience in all my life. The hotel had unstutible conditions for our stay. The carpets were filthy, holes in the walls, water on carpet and mold growing on the walls. The doors didn’t close properly and when we tried to address the situation with front desk they didn’t have any solution they stated well stay with they the door opened.
Stayed 3 nights in Jan 2024
Response from Amanda on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Feedback from guest members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Amanda PerezQuality Suites

6/10 Okay

Vince

Disliked: Property conditions & facilities
Had no hot water for 2 mornings
Stayed 2 nights in Jan 2024
Response from Amanda on Jan 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with maintenance. Your satisfaction is important to us as a valued customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Amanda PerezQuality Suites

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dud not feel secure in the bathtub taking a shower. The tub felt slippery.
Stayed 2 nights in Jan 2024
Response from Amanda on Jan 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with housekeeping. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Amanda PerezQuality Suites

6/10 Okay

Anna

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I had dropped my keys on the floor next to the night stand. And found a towel or wash rag understand. Nasty. Water pressure also lacks power and needs to be cleaned or updated.
Stayed 4 nights in Jan 2024
Response from Amanda on Jan 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with housekeeping. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Amanda PerezQuality Suites

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late after driving most of the night. The smell of soured/mildewed carpet was in the main hall. The carpet in the room was very dirty along with alot of defered maintenance items. The office chair in the room had the fake vinyl back peeling away. Turned the heater on and the smell of burning lint and dirt stayed with us the whole night. Just want to save someone from staying at a place that is not very clean or maintained.
Stayed 1 night in Jan 2024
Response from Amanda on Jan 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with maintenance. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Amanda PerezQuality Suites

10/10 Excellent

DAndra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. No complaints.
Stayed 1 night in Dec 2023

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service
Some updating could be done Carpets and floors in room look abit dingy and in Need of cleaning and repair But bed was clean and fresh looking so a nice nights sleep .. will tell front desk i think the deadbolt on door needs repair so i was abit concerned thru the night that it was not fully locked .. but it was still an acceptable night If coming back i may look into another facility just for the mentioned concerns of safety and cleanliness. The upholstered furniture looks like it could be cleaned or replaced with an acceptable easy clean and wipe down “ leather like material “instead . Thank you
Stayed 1 night in Nov 2023
Response from Amanda on Jan 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with maintenance. Your satisfaction is important to us as a valued customer. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Amanda PerezQuality Suites

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant and fast check in
Stayed 1 night in Nov 2023
Response from Management on Nov 29, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

Geronimo

Stayed 2 nights in Nov 2023

10/10 Excellent

josh

Stayed 2 nights in Nov 2023

10/10 Excellent

Roya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional value. I absolutely recommend it. Staff went above and beyond to ensure that my stay was comfortable.
Stayed 1 night in Nov 2023
Response from Management on Nov 11, 2023
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that we could hear street noise.
Response from Management on Nov 11, 2023
Thank you for taking the time to let us know how things went. We apologize for any inconvenience.

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could hear street noise.
Stayed 1 night in Nov 2023
Response from Management on Nov 11, 2023
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay, minus the guy knocking on door at 12 midnight. Breakfast could have little more offered. Otherwise room was clean.
Stayed 3 nights in Nov 2023
Response from Management on Nov 6, 2023
Thank you for your feedback. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars isn’t enough
I’ve stayed in 5 different hotels in the last 6 days, while all have been acceptable this one was by far the best. The young lady who checked me in was extremely courteous, professional and friendly. The lobby was very neat and inviting. The room was impeccable and quiet.
Stayed 1 night in Nov 2023
Response from Management on Nov 2, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Another good stay. But the property definitely needs renovation- room furniture shows significant wear; door to room doesnt close tightly and significant light enters; shower flow is no longer adjustable; faucet in bathroom drips; mirror frame finish is peeling; curtain slides stick when trying to open and close; etc.
Stayed 2 nights in Oct 2023
Response from Management on Oct 6, 2023
Thank you for bringing this to our attention. We apologize for these issues. We hope to earn your business in the future by improving the guest experience.

8/10 Good

Danney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, great breakfast
Stayed 1 night in Sep 2023
Response from Management on Sep 28, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

james

Stayed 1 night in Sep 2023
Response from Management on Sep 24, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

4/10 Poor

Rebecca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
QI review
The elevator was not working and the room did not cool down from the air conditioner very well. The room had a musty smell
Stayed 1 night in Sep 2023
Response from Management on Sep 17, 2023
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Jun 2023
Response from Management on Sep 6, 2023
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value By Midland Executive Airpark
I choose this hotel because it was close to Midland Executive Airpark and a good value. It was a bit rougher condition than a higher rated hotel in the area but a good value. I was comfortable and satisfied. I’ll stay here again.
Stayed 2 nights in Aug 2023
Response from Management on Aug 29, 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoy my stay here..
Response from Management on Aug 13, 2023
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 Excellent

Danney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 3 nights in Jul 2023
Response from Management on Jul 28, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

8/10 Good

Catherine

Liked: Cleanliness, staff & service
It was nice.
Stayed 1 night in Jul 2023
Response from Management on Jul 5, 2023
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Property is older but nice. It is within walking of places I want to visit. Easy off the loop.
Stayed 1 night in Jul 2023
Response from Management on Jul 3, 2023
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

6/10 Okay

Lorena

Travelled with family
Liked: Staff & service
The male front desk personnel was nice and welcoming. Our room had a king bed and sofa pull out bit smaller than other hotel room we have stayed at but overall enough room for 2 adults and 2 kids. Hotel room, pool, lobby, and eating area was clean.
Stayed 1 night in Jun 2023
Response from Management on Jun 28, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Joshua

Disliked: Property conditions & facilities
Bed was not comfortable and it smelled dirty
Stayed 2 nights in Jun 2023
Response from Management on Jun 6, 2023
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Management on May 30, 2023
Thank you for taking the time to let us know how things went. We are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Management on May 28, 2023
Thank you for leaving We are glad you enjoyed your stay.

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Julie at the front desk was amazing
Stayed 1 night in May 2023
Response from Management on May 17, 2023
Thank you for taking the time to let us know how things went. We are glad you enjoyed your stay.

4/10 Poor

Pennye

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice and very friendly. But, the furniture in the room was worn. There was a rip in one of the sofa cushions and the coffee table was wobbly. One of the legs on the table was broken. We were locked out of our room twice during a 3 day stay. There was very little "quality" in this Quality Inn. Broken floor tiles everywhere and worn-out carpets.
Stayed 3 nights in May 2023
Response from Management on May 14, 2023
Thanks for sharing your experience. We apologize for these issues. Your comments help us to know where to make improvements.

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean or functional bathroom
There was a pill left under sink from previous guests which tells me they don’t clean very well. When we flushed toilet it took 1hour before you could flush again so if someone had to go to bathroom after you. You had to either wait or go use one downstairs.
Stayed 2 nights in May 2023
Response from Management on May 14, 2023
Thank you for your feedback. We apologize for any inconvenience. We hope to earn your business in the future by improving the guest experience.

10/10 Excellent

sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed!
Excellent overall. I was impressed with price, even more so with the hotel. Super breakfast, the towels and bedding were fluffy, not the cheap ones. I’d definitely stay again. This will be my go-to for my quick trips to Midland.
Stayed 1 night in May 2023
Response from Management on May 14, 2023
Thank you for taking the time to let us know how things went. We are glad you enjoyed your stay.

10/10 Excellent

Linda

Stayed 1 night in May 2023
Response from Management on May 14, 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful check in and clean room
Stayed 3 nights in Apr 2023
Response from Management on May 2, 2023
Thank you for taking the time to let us know how things went. We are glad you enjoyed your stay.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Front desk staff was very friendly. Room was nice and clean. Bed was comfortable
Stayed 1 night in Apr 2023
Response from Management on Apr 25, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jesus Mariano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
It was great
Stayed 1 night in Mar 2023
Response from Management on Mar 22, 2023
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Jesus Mariano

Stayed 1 night in Mar 2023
Response from Management on Mar 14, 2023
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
Stayed 2 nights in Feb 2023
Response from Management on Feb 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on Feb 15, 2023
Thanks for your feedback. We appreciate your business.

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on Feb 15, 2023
Thank you for taking the time to let us know how things went. We are glad you enjoyed your stay.