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Hilton Garden Inn Dayton South-Austin Landing – Avis

3 out of 5
Hilton Garden Inn Dayton South-Austin Landing
12000 Innovation Dr, Miamisburg, OH

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 328 avis sur 495." "
Note de 8 – Bien, d’après 111 avis sur 495." "
Note de 6 – Acceptable, d’après 34 avis sur 495." "
Note de 4 – Médiocre, d’après 14 avis sur 495." "
Note de 2 – Terrible, d’après 8 avis sur 495." "

9,4/10

Propreté

9,2/10

Service et personnel

9,2/10

Commodités

9,4/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Meredith

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient for business travel
Séjour de 3 nuits en avril 2024

8/10 – Bien

Deb

Voyage de couple
Nice for the price
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

cherie

Voyage en famille
The hotel was nice and clean and staff was ok . The only issue was we never received room service. We had to ask for clean towels and bathroom tissue . Other than that nice hotel
Séjour de 1 nuit en avril 2024

8/10 – Bien

susan

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, commodités et état et installations de l’hébergement.
Room clean. Front desk person could have been pleasant, just did her job checking in but no welcome, smile or thank you and enjoy your stay.
Séjour de 1 nuit en avril 2024
aaron a répondu le 9 avr. 2024
We're glad to hear you had a pleasant stay at our hotel, but it seems like we still have some room to improve.

10/10 – Excellent

Nancy, Altamonte Springs

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This pet friendly property is ideally located near multiple dining & shopping establishments. Kroger is also across the street for sundries as well quick items to eat in your room when you’d rather just stay in. Cleaning staff is friendly, helpful but not intrusive. This is our favorite place to stay in the Dayton area when we come to visit relatives & regularly stay here a couple of times a year for multiple nights.
Séjour de 5 nuits en mars 2024
aaron a répondu le 2 avr. 2024
Thank you for your wonderful review

4/10 – Médiocre

Emily

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté
The site seemed understaffed but kind. They didn’t bring things needed to your room but asked you to pick items up from the front desk. There was a piece of broken glass on the pool floor that I cut my foot on. Our tub wasn’t clean upon arrival but was cleaned at our request the next day. The rooms were ok but average. The common areas looked nice though.
Séjour de 3 nuits en mars 2024
aaron a répondu le 2 avr. 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Excellent

Teresa, Phoenix

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Always a great stay
Séjour de 5 nuits en décembre 2023
aaron a répondu le 3 mars 2024
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience. Our team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right guaranteed. We appreciate your kind words, and we look forward to seeing you again.

10/10 – Excellent

Jamie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff Excellent breakfast options - freshly prepared.
Séjour de 3 nuits en février 2024
aaron a répondu le 3 mars 2024
We are thrilled that you loved your experience.

8/10 – Bien

Meredith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
aaron a répondu le 3 mars 2024
Thank you for your feedback.

10/10 – Excellent

Tina

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Will definitely stay again
Séjour de 3 nuits en décembre 2023
aaron a répondu le 1 févr. 2024
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience. Our team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right guaranteed. We appreciate your kind words, and we look forward to seeing you again.

10/10 – Excellent

YONG SANG

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
좋습니다
깨끗하고 직원들은 친절합니다. 다만 슬리퍼가 있다면 더 좋았을것같습니다
Séjour de 4 nuits en janvier 2024
aaron a répondu le 1 févr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We're glad to hear you had a pleasant stay at our location. We strive to provide our guests with the best value for their travel.

6/10 – Acceptable

Tamara

Points forts : Service et personnel
Points faibles : Propreté
Séjour de 7 nuits en janvier 2024
Aaron a répondu le 16 janv. 2024
Thank you for your feedback

2/10 – Terrible

Jennifer

Points faibles : Confort de la chambre
False Fire Alarm PTSD
The fire alarm woke us up at 1:15am and I screamed my head off scared to death. It went off for over 10 minutes and no one answered the phone to tell me what was going on. Our room was right next to the alarm and it scared the literal life out of me. I now have PTSD and will probably never be able to stay at another hotel.
Séjour de 1 nuit en janvier 2024
Steve - General manager a répondu le 11 janv. 2024
I am very sorry about the fire alarm. Unfortunately, this can happen at any hotel. Whenever you have a lot of rooms combined with many different guests, an issue can arise. Unfortunately, we had a guest that overcooked a hot pocket and the smoke set off the alarm. As you can imagine there were quite a few calls, and our staff has to investigate. I am very sorry this happened to you. Please don't let it detour you from staying at hotels. The best course of action is to read the safety card on the back of the door, locate the nearest exit, check the hallway for smoke, and evacuate the building until the alarms stop. As soon as the staff determines the cause of the alarm, they will silence the audible alarms if it is safe to return to the building. The fire department will ALWAYS come as a safety measure and to reset the alarms.

10/10 – Excellent

Ann

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Garden Inn Dayton
This is a beautiful hotel. The common areas are open and inviting. The location is excellent and the rooms are clean and comfortable.
Séjour de 2 nuits en décembre 2023
aaron a répondu le 19 déc. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We're glad to hear you had a pleasant stay at our location.

8/10 – Bien

NUVIA

Voyage en famille, Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff and the hotel are excellent. I loved that they provided water and our dog had a great environment, too. There are a few maintenance things the hotel needs to review. There was a loose towel bar in the bathroom. It could be a risk for someone with no good reflexes. Overall the hotel was great!
Séjour de 2 nuits en décembre 2023
aaron a répondu le 19 déc. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel.

10/10 – Excellent

Apryl, Georgetown

Séjour de 2 nuits en novembre 2023
aaron a répondu le 1 févr. 2024
Thank you for your feedback!

8/10 – Bien

Emily

Séjour de 1 nuit en novembre 2023
aaron a répondu le 19 déc. 2023
Thank you for your feedback

10/10 – Excellent

Miranda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean room and clean facility
Séjour de 2 nuits en octobre 2023
Aaron a répondu le 23 oct. 2023
Thank you for your feedback! Glad you found the accommodations to your liking!

10/10 – Excellent

shuo

Séjour de 1 nuit en octobre 2023
aaron a répondu le 10 nov. 2023
Thank you for you feedback!

10/10 – Excellent

Rebecca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Natural light filled the entrance and large lobby. Lovely hotel with walkable shopping and dining. Another Broken Egg was great for breakfast.
Séjour de 1 nuit en septembre 2023
Aaron a répondu le 1 oct. 2023
We are glad to hear you enjoyed your stay and look forward to welcoming you back!

8/10 – Bien

Amber

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en septembre 2023
aaron a répondu le 26 sept. 2023
Thank you for your feedback!.

10/10 – Excellent

Derek

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very walkable area and plenty to do within walking distance.
Séjour de 1 nuit en septembre 2023
ADS a répondu le 18 sept. 2023
Hello, Derek!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Monica

Séjour de 2 nuits en août 2023
ADS a répondu le 18 sept. 2023
Hello, Monica!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

4/10 – Médiocre

Wendy

Points forts : État et installations de l’hébergement
Points faibles : Propreté
I stayed there with my husband and two young children and I can tell you that if you expect any type of cleanliness, don’t stay here. When we first entered our room, I noticed that the decorative chairs had stains all over them. Even the one in our bedroom did. I had to ask for e tea sheets so I could cover the chairs so that we could sit down on something clean. When I opened the sofa bed for my 6 year old to sleep on, that mattress was also covered in black stains. So disgusting. Speaking of clean…you have to request to have your room cleaned. We did so 3 times and only once did someone come. The one time housekeeping actually came after our first night, they didn’t even make our beds. It was hard to even tell that the room had even been cleaned. Then, when I called the front desk on our last day to ask why our room hadn’t been cleaned, they told me that housekeeping said they had been there, implying that somehow I was mistaken. I assured her that no one had cleaned our room. I’m pretty sure I would know the difference. Our room had towels that needed replacing, and overflowing trash cans. I called the front desk to ask for more towels and she told me to come down and get them since she was the only one working and couldn’t leave the front desk. The only good people were the ones working the breakfast bar. Overall this place is horribly understaffed and the cleanliness is way below par. You’re better off staying somewhere else. Very disappointing for a Hilton.
Séjour de 4 nuits en août 2023
ADS a répondu le 9 août 2023
Dear Wendy:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. Please know that I will be addressing this issue with my staff to ensure that this doesn't happen again. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel and location. Very close to tons of nice restaurants. Staff at this hotel were especially friendly.
Séjour de 1 nuit en août 2023
Aaron Perry a répondu le 8 août 2023
Thank you for your feedback

8/10 – Bien

Kenneth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice breakfast buffet.
Séjour de 3 nuits en juillet 2023
ADS a répondu le 6 août 2023
Dear Kenneth:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

8/10 – Bien

Dawn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en juillet 2023
Aaron Perry a répondu le 3 août 2023
Thank you for your feedback.

6/10 – Acceptable

Kathy

Light from fire alarm flashed all night and there was a fire alarm at 11 am for no reason
Séjour de 2 nuits en juillet 2023
Aaron Perry a répondu le 1 août 2023
We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations

4/10 – Médiocre

Jami

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The rooms were out dated. The desk lamp didn't work, the iron had stuff melted on the service, the internet kept going out the first day - so no TV, a false fire alarm went off at 9:00 in the morning and was not shut off a half hour!! For being a Hilton and the price... My husband and I were very disappointed!
Séjour de 3 nuits en juillet 2023
Aaron Perry a répondu le 1 août 2023
We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations

10/10 – Excellent

Allyson

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s a bit of a maze to get back to the hotel, but I love that it’s next door to a grocery store and gas station. The single bed room was spacious and had several plugs that could be used for charging electronics, just make sure you bring a wall adapter, since there are no usb outlets. Also plenty of food options without leaving the Austin Landing complex. Staff was very friendly. I would come back to this hotel for future visits to the area.
Séjour de 2 nuits en juillet 2023
aaron a répondu le 25 juill. 2023
Thank you for your feedback and we welcome you back soon!

10/10 – Excellent

Bill J

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2023
aaron a répondu le 25 juill. 2023
Thank you!

10/10 – Excellent

Ken

Points forts : Service et personnel, état et installations de l’hébergement
Unique shopping and dining a short walk away.
Séjour de 4 nuits en juillet 2023
Aaron Perry a répondu le 22 juill. 2023
Thank you for your feedback

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Aaron Perry a répondu le 22 juill. 2023
Thank you for your feedback

10/10 – Excellent

Timothy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
aaron a répondu le 18 juill. 2023
Thank you!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Besides trash and sheets nice room.
Clean room though the trash under the sink wasnt emptied when we got there we just didnt use it. Sheets do not fit the bed kept coming off while sleeping. Other than that that a nice room.
Séjour de 2 nuits en juillet 2023
aaron a répondu le 18 juill. 2023
Thank you for the feedback!

10/10 – Excellent

Roger

Séjour de 1 nuit en juillet 2023
Aaron Perry a répondu le 29 juill. 2023
Thank you for your feedback

10/10 – Excellent

Patrick

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Staff was great and very friendly.
Séjour de 1 nuit en juin 2023
ap a répondu le 3 juill. 2023
Thank You!

10/10 – Excellent

Dale

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
was in a great shopping complex, quiet room, clean, great option to do breakfast there. good staff, helpful
Séjour de 4 nuits en juin 2023
ap a répondu le 2 juill. 2023
Thank you!

8/10 – Bien

John

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Its fine
Séjour de 1 nuit en juin 2023
ADS a répondu le 16 juin 2023
Dear John:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Tucker, Columbus

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was great, along with the staff. Will definitely be back when in the area!
Séjour de 1 nuit en juin 2023
ap a répondu le 13 juin 2023
We're glad to hear you had a pleasant stay at our hotel!

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juin 2023
ap a répondu le 13 juin 2023
Thank you!!!

8/10 – Bien

Elmer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was great at Hilton ! expedia not so good, booked me a Hearing Impaired room with a shower
Séjour de 2 nuits en juin 2023
ADS a répondu le 6 juin 2023
Hello, Elmer:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Melanie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location near walkable restaurants. Great aesthetics. High end finishes. Friendly staff.
Séjour de 1 nuit en mai 2023
ADS a répondu le 6 juin 2023
Hello, Melanie!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Kathleen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023
ADS a répondu le 30 mai 2023
Hello, Kathleen:Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Pat

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Outside sitting area around a fire
Séjour de 1 nuit en mai 2023
ADS a répondu le 15 mai 2023
Hello, Pat!Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

4/10 – Médiocre

Kathryn

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Our check in took over an hour delay from expected check in time. Traveling with a small, elderly pet and my husband needing to arrive at an appointment, it was very inconvenient.
Séjour de 1 nuit en avril 2023
ADS a répondu le 1 mai 2023
Dear Kathryn:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Cynthia

Séjour de 1 nuit en mars 2023
ADS a répondu le 21 mars 2023
Hello, Cynthia!Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 – Excellent

Jocelyn

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Love it
Séjour de 1 nuit en mars 2023
ADS a répondu le 20 mars 2023
Hello, Jocelyn!Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

4/10 – Médiocre

Chelsie

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Points faibles : Propreté, état et installations de l’hébergement
The tub was not at all clean, I took pictures. There were hairs/pubs still in the tub. I took pics of that as well. There were also two big white stains splattered on the curtains. Visable as soon as you walked into the room. I took pictures of that as well. The jacuzzi tub had horrible water pressure it took almost 30 minutes to fill it up. It was very disappointing especially after spending $300 for the room😒😒
Séjour de 1 nuit en mars 2023
ADS a répondu le 7 mars 2023
Dear Chelsie:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing