Ratings based on 1,044 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Buenos Aires

Needs to improve service

Posted 27-Mar-2015
Pros: Its close to the beach
Cons: service in general
Location: very close to the beach and to restaurants. Its a convenient location to stay. Be aware that some rooms are quite noisy due to trucks and Lincoln Road
I have stayed many times in the Townhouse over the last several years. I feel that the service has been much better in the past, at reception, valet parking, etc. The room quality has not much improved since I first stayed at the hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Quiet but accessible

Posted 27-Mar-2015
Quaint and close to the beach. We loved that the hotel is a bit farther north than the heart of SoBe. While we were able to access whatever is going on we were also able to walk away from the crowd and just relax at the beach.
2 out of 5
by A verified travellerfrom Eden Prairie, MN

The bed was like sleeping on a the floor.

Posted 24-Mar-2015
Pros: The simple breakfast and the staff working the breakfast.
Cons: The mattresses need to be replaced. Sound insulation and deadening designed into future improvements.
Location: Great location. Proximity to the beach, restaurants, and shopping. The street is always noisy with horns, cars, motorcycles and service vehicles.
We booked this place for it's location. We knew it was not a 4 star and was not priced as such, although the last nights were $300. I called and for a quiet room. They put me on the Collins Ave side...so no consideration was given to my request. The room and bathroom was stark, but clean. I can live with that. What was inexcusable was the thin, inadequate mattress. For four nights my wife and I were in agony. I mentioned it to a gentleman in upper management. He said that the he would bring up the need to replace the mattresses at their next meeting and thanked me for my feedback. That did nothing for my aching back! Between the bed and the noise, as the song says," I didn't sleep at all last night." In fact my wife and I didn't sleep much for four nights and our backs and shoulders were very sore. We sleep on a platform bed at home, but a much more comfortable mattress. This hotel was a terrible place to start to our vacation!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Sardegna, Italy

Great location - Ok hotel

Posted 17-Mar-2015
Pros: Location Friendly staff
Cons: Internet connection Having breakfast more comfortable (at the table) and not on the couch or the bench.
Location: The hotel is only 50 meters away from the beach and 5 minute-walk from Lincoln Rd and Collins Ave.
My friend and I stayed 3 nights in a standard room. Maybe it was the fact that we were coming from Orlando and it's huge hotels that we felt our room was extra small... in the end we got used to but it felt like a very small room. Bathroom was alright. Good shower. Cleanliness was good too. Our stayed included breakfast and to my surprise it was "sit down wherever you can", so it was a breakfast buffet that you could have it at the table or on the couch (a bit uncomfortable). It looks kind of cool but not so operational. However, the location means a lot so in the overall I recommend this hotel for short stays. Wifi was also included but way too low and the signal not so strong.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bad Homburg

Begeisterung

Posted 15-Mar-2015
Das Hotel liegt zwar nicht direkt am Strand, ist zu Fuß aber innerhalb einer Minute perfekt an diesen angebunden. Auch ist es nur 3 Blocks von der Lincoln Rd Mall entfernt. Somit ist das Hotel fußläufig sehr gut an die örtliche Infrastruktur angebunden. Der Service ist stets freundlich und hilfsbereit. Beispielsweise war es kein Problem, das Gepäck zwischen Check-Out und Abflug im Hotel zu lagern. Auch war ein Shuttle-Service zu einem Festpreis zum Flughafen vorhanden. Die Zimmer sind modern eingerichtet und sehr sauber. Alles in allem werde ich in jedem Fall wieder hier buchen wenn ich in Miami bin.
3 out of 5
by A verified travellerfrom miami

In perfect area but

Posted 9-Mar-2015
It's a decent hotel for the price in a great location. However The vallet takes 30 mins to bring you your car almost everytime and they use your air conditioning when they drive it which I didn't like bc they are wasting my gas but that's nothing compared to my sink breaking in my room my third day there I realized every time I turned on the sink water went every where. It was a terrible leak . I couldn't brush my teeth or wash my face without covering the entire room floor in water, and they have yet to compensate me for it.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Philadelphia, PA

Nice boutique hotel convenient location

Posted 8-Mar-2015
Pros: Good location near Lincoln Rd shops, restaurants, close to beach, a little bit away from all of the noise of So. beach.
Cons: Housekeeping: none at all one day; when questioned we were told we requested not to have any; this was not the case. Also, mattress is too firm.
Location: Good location near Lincoln Rd shops, the beach and OceNd Drive
Overall pleasant experience. Hotel staff are very professional and friendly. The lobby is comfortable, and we enjoyed the complimentary continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice boutique

Posted 7-Mar-2015
Great staff and comfortable hotel with prime location. Nice touches like breakfast bar and coffee all day with towels and beach gear available.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary, Canada

great that it was so close to the beach!

Posted 26-Feb-2015
Pros: Clean and well maintained
Cons: friendly service
Location: good restaurant choices within walking distant and great shopping with a far bit of walking
Nice hotel but very limited choice for breakfast for someone that has gluten sensitivity! clean rooms and hotel but the staff were not overly friendly except the fellow at the bar on the roof top was great!! top floor out door lounge but no food which would have been a really nice touch! seemed a little expensive if your not spending time at the beach
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Feb-2015
Cons: Bring back the animal crackers and peanuts!!
Comfortable, quiet, fun...and so close to the beach.