Ratings based on 567 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Oct-2014
Great hotel for what it is. Not the lap of luxury, but clean, nice staff, and great location
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Oct-2014
Great stay! Quick check-in! Comfortable rooms and very close to the beach. Would stay again! :)
3 out of 5
by A verified traveller

Fall from glory

Posted 14-Oct-2014
Pros: Very clean, comfortable, pretty
Cons: Customer service.
I've stayed at this hotel many times before. I kept returning because of the nice rooms, overall hotel decor and customer service. Well, something has changed. I'm not sure if there was not enough staff, or poorly trained staff, or whatever. While the hotel remains as beautiful as I remember, the customer service needs improvement. Calls placed to have valet bring the car around or to have washcloths (not additional washcloths, the standard washcloths which should be provided) sent to the room were either forgotten, ignored, or met with angry questions about the request. While in a hurry to make an appointment, we made sure to call the valet ahead of time to bring the car around. When we arrived downstairs, no car. The valet guy explained that the front desk guy forgot to call in the request. The front desk guy tried to play it off and act like the car was on it's way even after we were waiting 20 minutes!!! We had multiple issues with car valet which ran us $36/day. I actually wouldn't mind the price if the service wasn't poor. Upon check-out I shared my disappointments with the manager but was met with defensiveness. "We have had the same staff for over 10 years". "They are trained and retrained regularly". So, I guess it's me. " I will mention this to the front desk manager". Great. I had another great Miami vacation and I'm glad Townhouse is in my rearview mirror. Never to return.
5 out of 5
Recommended
for Everyone
by A verified traveller from Del

Nice over night stay

Posted 23-Sep-2014
Cozy hotel. ..just a short walk to the beach. ..great swing on the front patio
3 out of 5
Recommended
for Everyone
by A verified traveller

Location of hotel is great, rooms small

Posted 22-Sep-2014
Pros: Location and its nicely decorated.
Location: Very central to all things in Miami Beach
When booking, I enquired whether the rooms were large enough for 3 adults to share comfortably - the advert stated that the rooms could accommodate 3 people. When we arrived we found that the room did not accommodate 3 and spare bed was rolled into the room, at which point there was no space to move in the room - definitely not comfortable for 3 to share. I would have booked a larger room had I known this initially and ended up having to upgrade our room after arrival which was frustrating.
4 out of 5
Recommended
for Everyone
by A verified traveller from Banbury, Oxfordshire, UK

Very clean, friendly, hotel

Posted 21-Sep-2014
Staff were very helpful, with room being veryvclean although basic, free continental breakfast was a nice touch
2 out of 5
by A verified traveller from Dartmouth, ma

Posted 8-Sep-2014
There was no parking lot, which meant we had no option but to valet park our rental car using the hotel's service at $34 per night. Also, their "Parisian" breakfast consists of juice, bananas, apples, semi-stale croissants, and loaves of bread with a toaster. They do offer towels for the beach and beach chairs for guests.
4 out of 5
Recommended
for Everyone
by A verified traveller

Little hidden gem

Posted 8-Sep-2014
It's an older little hotel, very basic, but well kept and perfectly situated. The beach is only step away!!! Shopping and food is all with in walking distance. So no need to rent a car and pay those ridiculous parking prices!!! A little tip for cheap good food, when you walk up 20th street there is a little market called "ocean deli" I believe. Super cheap and good food! But if you want to treat yourself go across the street for a spa day! I will return to this little hotel if I ever come back to Miami!
3 out of 5
by A verified traveller from Tampa, Florida

Not what I expected

Posted 25-Aug-2014
Unfortunately, the breakfast is less than what other hotels offer in the same rating category. Location is not bad. They charge $34 for valet parking while the site says $20. Not impressed. Won't come back for sure.
3 out of 5
Recommended
for Everyone
by A verified traveller

Okay hotel if you aren't going to be in your room

Posted 24-Aug-2014
The hotel is clean and simple. Feels like a dorm room with little to no decoration and concrete floors. Was well priced.