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The Ritz-Cartlon, Key Biscayne, Miami

455 Grand Bay Dr, Key Biscayne, FL, 33149 United States of America

Gracious Miami-area oceanfront resort with grand spa

The Ritz-Cartlon, Key Biscayne, Miami
4.6
out of 5
avg. guest rating

out of 202 reviews

Gary from Upstate, NY
5.0
out of 5

“Ready to Return”

Very quiet yet convenient location. The entire staff is very friendly and always ready to meet your every request. Excellent concierge services. Really enjoyed the adult pool and the adjacent outdoor DUNES bar and eating venue right on the beach. Very secluded yet only 15 minutes to downtown Miami, 20 minutes to Miami Beach/South Beach, and 20 minutes to Coral Gables. Prices for parking, food, and drinks are high but given the overall satisfaction and enjoyable stay they are tolerable. This was our second visit and would definitely return.

Ricky from Manchester
5.0
out of 5

“Great Hotel”

Clean, excellent views and would recommend to anyone. Best hotel by far. Friendly staff, brilliant pool areas and lovely food.

Shelly from Houston
5.0
out of 5

“The epitome of excellent customer service”

This was our second stay at this hotel. Just as before, they exceeded our expectations. The hotel is beautiful, amenitites are great, rooms are super nice and customer service is superb. They go above and beyond to ensure you are satisfied. Also, after learning the King Bed Oceanview room we reserved was not available, they immediately upgraded us to an Oceanfront Suite which was the equivalent of a beautiful 1 bedroom apartment, including a full kitchen. Can't wait to go back!

Sandra from Alvin, Texas
5.0
out of 5

“Great vacation spot”

The hotel was great just alittle overpriced.

Luis from Staten Island, NY
5.0
out of 5

“The perfect place to stay!”

The Ritz Carlton Hotel was an exceptional hotel. We were impressed since the first moment we arrived to the hotel. The hotel staff was incredibly friendly. We received the royal treatment as soon they opened our car rental door. Even though we arrived an hour earlier check in was fast and with no problems. The room was outstanding, I really mean it, this guys really make sure the rooms are cleaned properly before you arrive. The only complaint we had it was that sometimes the housekeepers forgot to replenish the toiletry supplies. The food in the restaurant by the pool was ok, but their mango strawberry margarita it's a must! The beach was nice but small, lots of seaweed though. The hotel provides you with towels and a chair, if you have sensitive skin you can rent an umbrella for ten bucks. Unfortunately, jet skies or waive runners are not allowed to run from the beach. I have to mention that the customer service was outstanding, the hotel staff really goes the extra mile trying to satisfy your needs or help you out on anything you might need. The Ritz was a superb hotel like I never seen before and it really makes the money you spend worthy.

Troy from Central Michigan
5.0
out of 5

“Awesome Place”

This resort is great. Wonderful place to stay, and to relax. Absolutely beautiful grounds, and it is such a pretty place inside. My wife and I were very taken back by the over all experince. The only downside was all of the seaweed on the beach and in the water. If the beach was nicer I don't think I could have been any happier with our stay. Comfortable beds with a nice view from our balcony. We loved our room.

annie from long island, new york
5.0
out of 5

“Can't wait to go back”

The hotal was very luxurious and everyone of the employees was extremely nice. They greet you by name and they are always there to help. the housekeeping was gret, they clean the rooms twice a day and the beds were great. The food is expensive and the drinks but is so worth it for the service that u get.

Vanessa from NYC , NY
5.0
out of 5

“Miami's best kept secret”

This was our first stay at the Ritz and it was amazing. The entire staff was more than accomodating greeting us by name morning, noon and night. A bit surprised at all the seaweed lining the beach but still beautiful and very relaxing. By far the best pina coladas I've ever had although a bit pricey. Fabulous place to stay to unwind and do nothing. Overall the Ritz was definitely an experience I would highly reccomend it!

Melody from Midland, TX
5.0
out of 5

“Great Experience”

We had a wonderful time at this hotel. The staff was so friendly and helpful. The Spa was incredible and very accomodating. I can't wait to go back.

John from Lowell, Ma
5.0
out of 5

“Awesome hotel”

Located in a quiet exotic island the Ritz- Carlton has very clean and luxurious rooms, not to mention the comfortable beds. Easy chek in and out. Lounge area with live music a plus. Beautiful private beach and well kept grounds. Great hotel restaurants.The staff is very friendly, open and close doors for you and call you by name. You really dont need to leave the hotel grounds for anything.Best hotel I,ve ever been to. Cant wait to go back !!!

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