“Fabuleux à tous points de vue”

Je recommande cet hôtel sans la moindre réserve! Je n'ai pratiquement aucun bémol à donner, car notre séjour fut parfait! L'hôtel en lui même est magnifique, très chic, la décoration est raffinée. Le service est vraiment qualitatif, avec un personnel aux petits soins- jusqu'à vous mettre de petits chocolats et à défaire votre lit le soir!! Le buffet du petit-déjeuner est fantastique: varié, sucré et salé, il y en a pour tous les goûts, et la qualité est au rendez-vous! Sans compter le décor- je recommande la terrasse, avec sa musique lounge, ses ventilateurs, sa jolie décoration et sa vue magnifique sur les jardins! Les jardins tropicaux de l'hôtel sont sublimes, avec une végétation luxuriante. Quant à la plage, votre transat, votre serviette et votre parasol vous attendent, cela fait partie des services gracieusement offerts par l'hôtel! Les chambres sont quant à elles spacieuses, très design, d'une propreté irréprochable. Le service voiturier est très pratique, voire incontournable par la force des choses car il n'est pas facile de trouver une place dans les alentours! Seul bémol: le coût est relativement élevé, sans compter les tips que l'on se sent obligé de donner au voiturier qui court littéralement chercher votre véhicule!... Mais ce bémol est à imputer aux US en général où l'on passe son temps à distribuer les pourboires... Donc en résumé j'ai adoré mon séjour au Palms, et c'est certain que j'y retournerai lors de mon prochain séjour à Miami!

“wonderful treatment”

very nice hotel. right on the water. beautiful pool and easy access to the beach. About 10 blocks walk from the shopping street Lincoln Road and a short taxi ride to the heart of south beach. We stayed facing the cheaper city view, not the ocean. The view wasn't that great, but the room was very nice and clean. the room was nicely luxurious with robes and a nice shower. No tub unfortunately... I would say it was slightly small... but very nice hotel on the beach... expensive beers by the pool were a bit pricey, but hey, it's vacation. Poolside service was fantastic and the lounge chairs and towels were first class. Very nice. Definitely would stay again.

“Loved it”

Hotel was amazing food very good but $$$ The room was clean staff polite and very helpful beach was awesome but wish the did pick up cigarettes Loved the hotel will be back was great to go relax

“Beautiful”

Hotel is pricey, but well worth it of you are looking for a relaxing atmosphere. The spa is terrific. The hotel is clean, food is good and staff is very accomadating.

“Un séjour parfait”

Nous sommes resté 7 jours à l'hotel Palms. Tout s'est très bien passé. Dés notre arrivés les voituriers était présent, le bagastiste (Francais et très sympa) a monté les bagages. Le check In a été fait en moins de 5 min par un autre Français. L'hotel a du personnel de plusieurs pays (Russie, Allemagne, Mexique...) et ils sont tous très agréables. L'environnement est calme et l'hotel est très bien entretenue. Les jardins et la piscine sont magnifiques. La chambre est grande. N'hesitez pas à prendre une chambre "Bordure Océan" car la vue est magnifique. La plage privé avec transat est très propre et surveillé. L'hotel est proche des animations de South Beach 15 min à pied, 3 min en taxi (5 $ pour 2), et 6 min en bus (2$/ Personne). Il faut compter 27 $ par jour pour le service voiturier. Le petit déjeuner buffet est cher (30$ TTC / personnes) mais très copieux et très bon. En bref, le séjour a été parfait.

“Great hotel, very friedly staff.”

It was the first time we stayed at the Palms, and we were looking for something in Miami Beach, close to the Art Deco district but not too noisy. This was just lovely, a nice restaurant, the staff is always ready to help. It was a great stay.

“Will stay again”

Hotel is worth the money. clean rooms, nice atmosphere, second time I stayed there. Will stay there again when in Miami Beach. Only problem we had was one of the elevators was not working the entire time we were there. Did not seem to be a priority to get it fixed.

“Girl's Weekend”

I stayed at The Palms in Miami Beach with a friend for a weekend getaway in September. The service at the hotel was excellent. We arrived at the hotel 10am Friday morning and they allowed us to check in right away because our room was ready. The room itself was superb. The beds and linens were extremely comfortable. The hotel as a whole looks and feels like a 5 star hotel on the inside. The back of the hotel is set up like a tropical paradise with direct access to the beach and private lounge chairs and umbrellas. As for getting around Miami Beach from the hotel it was very easy with a bus stop a block away. I would recommend this hotel to anyone looking for a pampered, comfortable stay. Our only issue was that either the pipes or the air ducts were making loud banging noises ever 30mins, it was tolerable but just got annoying when sleeping.

“Lovely Hotel”

As an experienced guest at 4- and 5-star hotels, I wasn't as outraged as some of your reviewers at the price of drinks, or the charge for excellent breakfasts outside under the palms. The staff was extremely gracious and friendly--even given the overflowing holiday crowd. A lounge chair and an umbrella were always available by the pool. Hotel guests were a delightfully eclectic group: they included many Germans, one fellow with dark sunglasses and a Rastaman hairdo, some Brits, a few Latin Americans, several New Yorkers, all getting along well. I recommend the oceanview rooms: the wide prospect that they provide is worth it, especially since hotel rooms in South Beach--with its art deco architectural history--tend to be somewhat smaller than at comparable resorts at Puerto Vallarta or throughout Hawaii.

“Perfect vacation hotel!”

The staff was great! Perfect location if you'd like to walk down to South Beach while still having your own private piece of the beach. The oceanview from our room was spectacular!!!