2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
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Reviews of National Hotel, An Adult Only Oceanfront Resort

4.5 out of 5
National Hotel, An Adult Only Oceanfront Resort
1677 Collins Ave, Miami Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 957 out of 1425 reviews" "
Rating 8 - Good. 272 out of 1425 reviews" "
Rating 6 - Okay. 100 out of 1425 reviews" "
Rating 4 - Poor. 47 out of 1425 reviews" "
Rating 2 - Terrible. 49 out of 1425 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane Edward, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for a restful vacation at the ocean. Adults only meant you could enjoy yourself anywhere on the property, hence no screaming childern. The staff was amazing. The pool area was so restful and you could relax and just enjoy. Would stay here again anytime.
Stayed 4 nights in Apr 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything restaurant beach
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Janice,Thank you so much for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will recommend to other people
Stayed 5 nights in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Alla,Thank you so much for your great feedback. We hope to welcome you back very soon!

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool almost 100m long. Great for swimming. Great service around the pool and beach. Adults only!!!
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Paul,Thank you so much for your great feedback. We hope to welcome you back very soon!

10/10 Excellent

Netanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kids
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 20, 2024
Dear Netanel, Thank you so much for your feedback. We appreciate you taking the time to leave us a review. We hope to welcome you back very soon !

10/10 Excellent

Tori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 20, 2024
Dear Tori, Thank you so much for your feedback.We hope to welcome you back very soon!

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all around lovely. great suite with balcony and ocean view. so peaceful inside for real R&R. Amazing pool and plenty of action just one block away on Lincoln rd if you need to shop or get something from Walgreens any time of day or night- And an uber ride away from best restaurants
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 17, 2024
Dear Alina, Thank you so much for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Mark R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area, bars, restaurants and outdoor areas were very nice, and the patio and pool areas were very well kept, quiet and relaxing. The staff was extremely attentive and helpful.
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 13, 2024
Dear Mark, Thank you so much for your feedback, It was our absolute pleasure hosting you during your time in Miami. We hope to welcome you back very soon!!

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long pool, tons of accessible seating and lounges made every day a dream. No fighting for chairs. The hotel pool, beach and lobby areas were an oasis!
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Victoria, Thank you for your amazing feedback. We hope to welcome you back to our little oasis very soon!

10/10 Excellent

Blair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff in a perfect location!!!
Stayed 1 night in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Blair, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Jennifer, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay! Staff and the hotel are outstanding. Our room and bath were very small. Not enough light in the room in our opinion.. Romantic but in the evening you don’t see anything!
Stayed 4 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Jacob, Thank you for your amazing feedback. We hope to welcome you back very soon!

8/10 Good

Michael Allen Therrien

Travelled with partner
Liked: Cleanliness, staff & service
The property was beautiful with lots of stuff working walking distance.. It was great being able to see the ocean outside of the bedroom. The staff was friendly and the food at the resort was good. However the room was small and the bathroom was very tiny. Every time we used the shower it would smell of sewage for awhile..
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michael, Thank you for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door hotel can be a bit loud and the amenities at pool which are part of the room were not ready at our entrance, however the National hotel was very good in service, location, service and cleanliness, the staff is very kind and we love the pool and the beach area. We definitely recommend staying there, I know we will next time too.
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Joel, Thank you for your amazing feedback and great patience and understanding about our neighboring situation. We hope to welcome you back very soon!

6/10 Okay

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Lakisha, Thank you for your feedback.

10/10 Excellent

Iara Roge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have been staying at this hotel every year and we love The National.The location is perfect and the hotel is beautiful.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Iara, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Jeannie

Stayed 1 night in Apr 2024
Response from Alejandra on Apr 25, 2024
Dear Jeannie,Thank you so much for your feedback. We hope to welcome you back very soon!

2/10 Terrible

Kandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, room wasn’t cleaned after several requests, the hotel is in disrepair and the rooms are matchbox tiny. The front desk manager was rude, the food was mediocre & the pool had a layer of funk floating on top. We will not be back.
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Kandy, Thank you for your feedback.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and food
Stayed 2 nights in Apr 2024
Response from Alejandra on Apr 10, 2024
Dear Eric, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Kaiulani, wailuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay like last time
Stayed 5 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michael, Thank you for your fabulous feedback. We hope to welcome you back very soon!

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear William, Thank you for your amazing feedback. We hope to welcome you back very soon!

2/10 Terrible

Kimberly Diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST THING ABOUT THIS PLACE: an Amazing server named ERIK 💕THE END! At a glance seems glamorous and clean. Unfortunately later we started noticing leaking through the building. Main lobby bar closed earlier than advertised. Lobby had to be sectioned off. Water was shut off for hours with no real time frame or answers. Guest services aren’t properly trained to give directions. Turn down service has to be chased down to remove trash/replace towels. They provide a texting service for anything you need and it’s pointless because they do not communicate. I’d recommend a rental closer to Miami. If you insist on southbeach then I’m sure you can find a better option. FYI private beach only means that they will try to seat you. And you have the option to order drinks. Make sure to go eat at Old Havana 💕
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Kimberly, Thank you for your feedback.

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean with lots of amenities. The staff was friendly and helpful. It's a great location with plenty of restaurants and shopping close by.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michele, Thank you for your amazing feedback. We hope to welcome you back very soon!

6/10 Okay

ANTHONY

Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 19, 2024
Dear Anthony,Thank you for your feedback.

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erik was amazing!
Stayed 2 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Bianca, Thank you for your amazing feedback. We hope to welcome you back very soon!

8/10 Good

pouya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 17, 2024
Dear Pouya, Thank you so much for your feedback. We hope to welcome you back very soon!

8/10 Good

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed during Miami Music week for the parties. It was great that we were able to attend one of the days of our choice. The staff was friendly and accommodating. When I wasn’t happy with our room they offered to move us and gave free breakfast coupons. I didn’t like that cleaning service knocked on the door at 9am, so I always had to leave do not disturb on the door. They also did not replace items in the room and we had to request toilet paper. The size of the bathroom sink was too small and the shower was open so water got everywhere. There are many different variations of rooms but I wasn’t happy with our layout. Generally a fun place to stay but not an elevated experience.
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Samantha, Thank you for your feedback.

10/10 Excellent

Robert Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice, place is beautiful, its my 3x here
Stayed 6 nights in Mar 2024
Response from Alejandra on Mar 27, 2024
Dear Robert,Thank you for your amazing feedback. We hope to welcome you back again very soon!

10/10 Excellent

James Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Alejandra on Mar 27, 2024
Dear James,Thank you for your amazing feedback. We hope to welcome you back again very soon!

10/10 Excellent

galit

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Galit, Thank you for your amazing feedback. We hope to welcome you back very soon!

8/10 Good

Jerry, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Did not receive any potential VIP room upgrade. Be careful of Expedia promises in this topic area.
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Jerryl, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property and excellent service from all staff. Everyone was courteous and friendly. Room was tidy everyday. Food was great and pool was amazing. 5 out of 5. Highly recommend for a couples retreat. We found our new home in Miami.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Amanda, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Hamza

Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Hamza, Thank you for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Ruth

Travelled with partner
Liked: Amenities
This was an awesome hotel.
Stayed 1 night in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Ruth, Thank you for your awesome feedback. We hope to welcome you back very soon!

10/10 Excellent

Leon George

Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Lean, Thank you for your feedback. We hope to welcome you back very soon!

10/10 Excellent

Matt Noel

Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Matt, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Marilyn H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Marilyn, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stunning hotel in style Art Deco from 1939. Oceanfront . Only for adults . There is everything you need to rest and relax. White sand beach , long swimming pool, amazing garden,bars and restaurants. Pleasant music. Delicious food , cocktails, worthy collection of beverages. Life music is performed on weekends. Friendly and relaxing atmosphere at resort. Highly recommended
Stayed 5 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Ina, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and employees are super friendly
Stayed 2 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Federico, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel on the beach. Staff was very helpful and polite. Perfect area in south beach close to everything but away from large party areas. Management and staff quick to resolve any concerns we had. Only criticism we had was locks on bathroom door by pool did not work.😲 You won’t regret your stay at this famous hotel
Stayed 4 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Thomas, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Naeema Kulsum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm, welcoming, attentive and accommodating. All areas were very well maintained. I booked this property for direct beach access and no kids, but ended up spending time around the heated pool as well, which was super pleasant. Room service was super fast and I slept very well.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Naeema, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay on south beach. I stay here every time I am in town from NYC. I am never disappointed. Staff is incredible, friendly, and accommodating. Pool bar is fantastic. Yulia and Juan are great bartenders and the burger is amazing. Beach is steps away and hotel provides chairs and towels. Can't say enough about how positive my experience is here.
Stayed 2 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Michael, Thank you for your amazing feedback. We hope to welcome you back very soon!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are small.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 10, 2024
Dear Anthony, Thank you for your amazing feedback.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very nice room. Great staff. Highly recommend.
Stayed 4 nights in Feb 2024
Response from Alejandra on Apr 10, 2024
Dear Glenn, Thank you for your amazing feedback.

2/10 Terrible

Mustafa

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Horrible experience. From the standard suite not having heat to power going out to purse being lost and then found in the linen closet to door handle falling off from out main door. Never again
Stayed 1 night in Feb 2024
Response from Alejandra on Apr 10, 2024
Thank you for your feedback.

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, no kids, great pool, good food
Stayed 3 nights in Feb 2024
Response from matias on Mar 2, 2024
Dear Sherry,Thank you for staying with us at the National Hotel adults only .We are hoping to welcome you back soon.

4/10 Poor

Dominick

My room is located near the building next-door where they're doing construction. Very noisy and unsettling. I asked the desk for upgrade and they said no.
Stayed 1 night in Feb 2024
Response from matias on Mar 2, 2024
Dear Dominick,Thank you for staying with us.We apologize for any inconvenience during your stay and the noise from the construction next door unfortunately we have no control.We are hoping to welcome you back soon.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from matias on Mar 2, 2024
Dear Ivan,Thank you for your review.We are hoping to welcome you back soon.

8/10 Good

bob, Dallas

Travelled with family
Liked: Cleanliness, staff & service
The property is overall a nice property, the current rate is too high for the services offered.
Stayed 4 nights in Jan 2024
Response from matias on Feb 23, 2024
Dear Bob,Thank you for taking the time to share your experience at the National Hotel. We are thrilled you had a wonderful time and enjoyed our amenities and services!We truly value your feedback and appreciate you choosing the National Hotel

8/10 Good

Andrew

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from matias on Feb 23, 2024
Dear Andrew,Thank you for your review.We are hoping to welcome you soon.