Piscine extérieure, accès possible de 8 h à 20 h, cabanas (supplément)
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The Elser Hotel Miami – Avis

4 out of 5
The Elser Hotel Miami
398 NE 5th Street, Miami, FL

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 991 avis sur 1299." "
Note de 8 – Bien, d’après 159 avis sur 1299." "
Note de 6 – Acceptable, d’après 69 avis sur 1299." "
Note de 4 – Médiocre, d’après 37 avis sur 1299." "
Note de 2 – Terrible, d’après 43 avis sur 1299." "

9,6/10

Propreté

9,2/10

Service et personnel

9,2/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

2/10 – Terrible

romain

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
read this review carefully before booking! do you want to be robbed? if so, well done, this is the right address! You understood: unfortunately the cleaning staff are not to be trusted. On the day of departure, I left the room with my two children and our luggages, unfortunately when I arrived at the airport I realized that my daughter's bag had been forgotten in the hotel room. Given that we had enough time we returned to the hotel... We informed the front desk, security etc but the bag was never found, never... a blue Disney bag bought few days ago and containing my daughter's camera and cuddles toys. I filed a complaint. Regarding the room: reservation made for three and two beds. On arrival a very comfortable large bed and a sofa bed not even prepared (just a sheet, no cushions or duvet) and extremely uncomfortable given the thinness of the mattress equivalent to a sheet of cigarette paper... no parking but a rather slow and expensive valet service. a shame because the swimming pool was very pleasant, the gym well equipped and the location interesting.
Séjour de 4 nuits en avril 2024
Brad a répondu le 13 mai 2024
Thank you for choosing The Elser Hotel Miami. We extend our sincerest apologies for the overall experience during your recent stay. We welcome your feedback on our team's service as it is invaluable and will be forwarded to the appropriate departments for improvement. Should you decide to return, it will be our pleasure to not only address the shortcomings of the past, but also provide you with the genuine essence of The Elser.

10/10 – Excellent

Anabela

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Mohammad a répondu le 13 mars 2024
Thank you for staying with us!

8/10 – Bien

ROMAIN

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Hôtel au pied de Bayside Market Pas de restaurant disponible Parking possible qu’avec valet Il faut compter 20 à 30 min à chaque fois pour récupérer sa voiture C’est très mal organisé La suite 2 chambres est superbe avec une belle vue et d’un très bon confort mais pas de service de ménage pour 3 jours ! Baie vitrée pour accès terrasse bloquée et non réparée Surclassement offert pour statut vip, proposé mais contré surcoût de la chambre donc aucun avantage..:
Séjour de 2 nuits en février 2024
Brad a répondu le 23 févr. 2024
Merci d’avoir choisi The Elser Hotel Miami. Nous vous présentons nos plus sincères excuses pour l’expérience globale que vous avez vécue lors de votre récent séjour. Nous vous invitons à nous faire part de vos commentaires sur le service de notre équipe, car il est inestimable et sera transmis aux services appropriés pour amélioration. Si vous décidez de revenir, nous nous ferons un plaisir non seulement de remédier aux lacunes du passé, mais aussi de vous fournir l’essence authentique de The Elser.

10/10 – Excellent

Michel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is well situated. 15min from airport, 10min from port (for cruises), Lots of activity around. Very modern. High end design. Fantastic pool area at the 10th floor. Fernando was the best host I've ever met. Akari was extremely professional. Restaurant was too trendy/fashion for me. I would love an old fashion menu on the side. Good price/quality. Will return again.
Séjour de 1 nuit en janvier 2024
Leah- Executive Administrative Assistant a répondu le 6 févr. 2024
We want to extend our heartfelt thanks for choosing The Elser Hotel Miami for your stay. We're absolutely delighted to hear that you had a great overall experience, and we eagerly await your return. Rest assured, we are committed to consistently meeting and exceeding your expectations during your next visit.

10/10 – Excellent

Sophie

Points forts : Commodités
Grand hotel neuf, belle décoration et installations
Séjour de 4 nuits en décembre 2023
Leah- Executive Administrative Assistant a répondu le 14 déc. 2023
Thank you for staying at The Elser Hotel Miami. Your feedback about your outstanding experience warms our hearts, and we're excited to have you with us again on your next Miami adventure.

10/10 – Excellent

Frederic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel situé en face de Bayside downtown Miami. Appartement entièrement rénové et tout équipé. Ideal pour de long séjour.
Séjour de 7 nuits en octobre 2023
Rachel Gelin Front Office Manager a répondu le 3 nov. 2023
Merci pour cette merveilleuse critique. Les vues depuis nos locaux sont en effet à couper le souffle et nous avons le privilège d'être situés dans un cadre aussi idyllique. nous attendons avec impatience le plaisir de vous accueillir bientôt pour un autre séjour inoubliable.

10/10 – Excellent

Jérôme

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Un très bel jotel avec des appartements au top ! Je recommande
Séjour de 14 nuits en août 2023
Leah- Executive Administrative Assistant a répondu le 18 oct. 2023
Nous apprécions grandement votre choix de séjourner avec nous à l'Elser Hotel Miami. Votre expérience fantastique nous fait sourire et nous attendons avec impatience votre retour pour votre prochaine aventure à Miami.

10/10 – Excellent

Benjamin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The welcome and professionalism of the staff. Wow! Our check in has been so smooth, the employees were kind and focused on our stay. I strongly recommend this Hotel.
Séjour de 6 nuits en septembre 2023
Leah- Executive Administrative Assistant a répondu le 13 sept. 2023
We extend our gratitude for selecting The Elser Hotel Miami for your stay. It's wonderful to know that you had an enjoyable experience, and that our staff was able to assist in creating memorable experiences. We eagerly await the chance to welcome you back in the near future.

10/10 – Excellent

nicholas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👌
Séjour de 3 nuits en juillet 2023
Leah- Executive Administrative Assistant a répondu le 28 juill. 2023
Thank you for choosing to stay at The Elser Miami Hotel. We are pleased to hear that you enjoyed your overall stay. We look forward to hosting you again soon and strive to continuously meet your expectations!

10/10 – Excellent

FREDERIC

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cadre exceptionnel, mais...
Hôtel flambant neuf. Personnel aux petits soins, chambre spacieuse et équipée de A à Z, frigo,lave linge, sèche linge, lave vaisselle, plaques, micro ondes, cafetière. Vue sur la baie et sur le Kaseya Center magnifique, piscine somptueuse, de ce coté là, absolument rien à dire, c'est parfait. Deux bémols cependant. 1- Pas de petit déjeuner compris. Au tarif de la chambre, il aurait été le bienvenu. Il peut cependant être pris sur la terrasse de la piscine, mais uniquement à la carte, d'où un prix qui grimpe assez vite. 2- Le plus gros point noir selon moi, le parking avec voiturier obligatoire au prix prohibitif de 50$/jour.
Séjour de 5 nuits en mai 2023
Mohammad a répondu le 21 juin 2023
Thank you so much for the feedback and really hope to see you in the near future!

10/10 – Excellent

Reda

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent overall experience. Hotel has top notch amenities and feels regal. The only negative side to the hotel is the pool bar manager on weekends that has such a bad behaviour and attitude as if you are annoying him. Also, on sundays no towels available, and no beach towels given for the beach.
Mohammad a répondu le 28 mai 2023
Thank you so much for the feedback and I can assure you that I have passed this along to my food and beverage team.

10/10 – Excellent

Rami

Séjour de 1 nuit en janvier 2023

10/10 – Excellent

Kheira

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en décembre 2022
Luis Jesus Bonillo. Front Office Manager a répondu le 24 déc. 2022
Dear Kheira,Our team is fully committed to ensure our guests have a memorable and enjoyable experience. That is why we are delighted to know you made that happened for you.The Elser Team was pleased to see you found the overall accommodations to your liking. Once again, Thank You, and don’t forget, come back and see us again soon!.

10/10 – Excellent

Le Jalen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Thave had a wonderful time on my first solo vacation to Miami, for my 29th birthday. The Elser Hotel has surprised me every single day and the staff are top notch. I received a warm welcome, a complimentary bday gift, and quality recommendations for places to go in the area. l'a like to especially thank Jasmine for her courtesy and open communication. You have made this trip even more Vibrant. Make sure you explore all the Elser amenities and the local eateries. The Savoy Hotel Beach Club was clean, charming, and an overall great place to relax before my flight back home
Séjour de 3 nuits en mai 2024
Nat Santiago a répondu le 12 mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Cecilia

Voyage de couple, Voyage d’affaires
Perfect
Séjour de 1 nuit en mai 2024
Nat Santiago a répondu le 12 mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Marianna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful modern hotel situated right in the center of downtown Miami. The accommodations feature a complete kitchen and in-unit laundry facilities. Overall, it provided a strong sense of safety and security.
Séjour de 4 nuits en avril 2024
Nat Santiago a répondu le 12 mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Kimberly, Fontana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay! Deinks by the pool are a little pricey, and i wishe they had shuttle service for the airport, but I'll be back!
Séjour de 2 nuits en mai 2024
Brad a répondu le 12 mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Marilyn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We absolutely loved this place! Three adult couples shared the three bedroom suite and it was perfect. The staff are lovely, rooms are modern and clean and it’s close to shopping and restaurants. The rooftop pool area was spectacular. It was so convenient to have a fridge, washer/dryer and a full kitchen to use. This is great for a large family. Don’t think I would want to stay anywhere else.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

kit

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We did find an unopened condom on the floor that was left and should have been noticed by housekeeping.
Séjour de 1 nuit en mai 2024
Brad a répondu le 11 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Frances

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Excellent
Séjour de 3 nuits en mai 2024
Nat Santiago a répondu le 10 mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

yelana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful! Beautiful Spacious rooms Beautiful Gym Beautiful pool Love the elevator strategy for safety Definitely feels like a true fancy vacation but not overpriced. Staff are all incredibly nice. Loved my stay with my husband and my 9 year old.
Séjour de 3 nuits en avril 2024
Nat Santiago a répondu le 10 mai 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location with easy walk to restaurants and shops
Séjour de 1 nuit en mai 2024
Nat Santiago a répondu le 9 mai 2024
Hi Jason,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Megha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent property
Séjour de 3 nuits en avril 2024
Nat Santiago a répondu le 9 mai 2024
Hi Megha,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

angel

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Nat Santiago a répondu le 9 mai 2024
Hi Angel,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

ian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Nat Santiago a répondu le 9 mai 2024
Hi Ian,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Melissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Nat Santiago a répondu le 9 mai 2024
Hi Melissa,We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

8/10 – Bien

LaCiara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall decent. The tables in our suite was not clean. But for the most part it met our needs.
Séjour de 1 nuit en mars 2024
Brad a répondu le 8 mai 2024
Thank you for choosing The Elser Hotel Miami. We extend our sincerest apologies for the overall experience during your recent stay. We welcome your feedback on our team's service as it is invaluable and will be forwarded to the appropriate departments for improvement. Should you decide to return, it will be our pleasure to not only address the shortcomings of the past, but also provide you with the genuine essence of The Elser.

10/10 – Excellent

KeiErikai

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
10/10. Will stay again.
Séjour de 1 nuit en mai 2024
Brad a répondu le 8 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

2/10 – Terrible

Wenxuan

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Upon arrival, we were informed that our room would be ready by the standard check-in time of 4 PM. However, despite arriving early and waiting patiently, we were not able to check in until nearly 5 PM. The front desk staff not only failed to provide our room on time but also denied us access, citing that the room was still being prepared. This delay significantly disrupted our subsequent meetings and dinner plans. Throughout this nearly two-hour wait, the front desk personnel were dismissive and insisted that the manager would handle the situation while instructing us to wait aside so as not to impede the check-in process for other guests. It was distressing to see other guests check in smoothly while we were left aside. The temporary solution offered was far from acceptable – we were given a dirty room to dressed up for our activities. Upon our return, the room had still not been cleaned, with visible stains on the sofa, used capsules in the coffee machine, and trash in the bins. Despite requesting housekeeping the next day, I was informed that rooms are cleaned every four days, a policy that was not communicated at any point during the booking process or check-in. Despite reaching an agreement with a housekeeper to clean the room, it remained in the same unclean state until my departure. This situation meant that I paid a premium price for substandard accommodations and endured distress due to the staff's handling of the situation, which greatly affected my entire itiner
Séjour de 3 nuits en avril 2024
Brad a répondu le 7 mai 2024
Thank you for choosing The Elser Hotel Miami. We extend our sincerest apologies for the overall experience during your recent stay. We welcome your feedback on our team's service as it is invaluable and will be forwarded to the appropriate departments for improvement. Should you decide to return, it will be our pleasure to not only address the shortcomings of the past, but also provide you with the genuine essence of The Elser.

8/10 – Bien

William

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was ok. A sofabed was the second bed for the kids.
Séjour de 1 nuit en janvier 2024
Brad a répondu le 7 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

xiaoming

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Most beautiful and amazing hotel I have ever been to. Highly recommended.
Séjour de 3 nuits en mai 2024
Brad a répondu le 7 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Location, wonderful views and the staff is exceptional. Would definitely recommend!
Séjour de 7 nuits en avril 2024
Brad a répondu le 7 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Howard

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location just a block from the water front and very close to shopping and restaurant. Outstanding rooms. Mine had a full size refrigerator, dishwasher, and dishware. Very modern and clean.
Séjour de 4 nuits en mars 2024
Brad a répondu le 6 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

VIJAY

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing view.
Séjour de 1 nuit en mai 2024
Brad a répondu le 4 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Cindy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very new hotel! A lot homeless around the area
Séjour de 1 nuit en avril 2024
Brad a répondu le 3 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Jonathan, Sudbury

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely fantastic stay with a beautiful view and reasonable prices!
Séjour de 4 nuits en avril 2024
Brad a répondu le 3 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Sarah Rachel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The view was breathtaking! Super equipment with kitchen, washing machine and dryer. One of the best equipped hotel gyms ever.
Séjour de 5 nuits en avril 2024
Brad a répondu le 3 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Jose, coral Gables

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent as always
Séjour de 1 nuit en mai 2024
Brad a répondu le 2 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Gerald

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome modern and clean
Séjour de 1 nuit en avril 2024
Brad a répondu le 2 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Yoseph

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 3 nuits en avril 2024
Brad a répondu le 2 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Doreen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff. Great place.
Séjour de 1 nuit en avril 2024
Brad a répondu le 2 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

miao

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Brad a répondu le 3 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

chuntao

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en avril 2024
Brad a répondu le 2 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Giancarlo

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place!!
Séjour de 3 nuits en mars 2024
Brad a répondu le 2 mai 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Minnie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful and amazing!!
Séjour de 1 nuit en avril 2024
Nat Santiago a répondu le 30 avr. 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Jose

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice !
Séjour de 2 nuits en avril 2024
Brad a répondu le 29 avr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Wilmari

Points forts : Propreté
Séjour de 1 nuit en avril 2024
Nat Santiago a répondu le 30 avr. 2024
We were absolutely thrilled to read your glowing review, and we cannot thank you enough for taking the time to share your positive experience with us. Your feedback means the world to our team, and we are delighted to hear that you had such a wonderful time with us. We look forward to welcoming you back again soon and continuing to exceed your expectations in the future.

10/10 – Excellent

Takeema

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Elser is in a prime location close to shop's, restaurants and the Miami Heat Basketball Stadium. My room was on the 27th floor with views to Kill for
Séjour de 1 nuit en avril 2024
Brad a répondu le 28 avr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Terry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to all amenities
Séjour de 2 nuits en avril 2024
Brad a répondu le 28 avr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.

10/10 – Excellent

Lisa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love it here. We are leaving on a cruise and stayed here last year also. Great location, the gym is state of the art, rooms are gorgeous and the staff is phenomenal!!
Séjour de 1 nuit en avril 2024
Brad a répondu le 28 avr. 2024
We extend our gratitude for selecting The Elser Hotel Miami, and we're overjoyed that you had a fantastic overall stay. We appreciate your feedback as well as your comment are being forwarded to appropriate departments to be improved upon. Your next Miami adventure awaits, and we're excited to host you once more.