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This place isn't safe people loud and fighting and cursing up all night had a early flight at 8 am left hotel at 1 am safer at the airport also found roaches in bathroom and wasn't cheap 187 bucks Don't stay here would like a refund but my life is worth more then $187 expedia should remove from site
william
Stayed 1 night in Apr 2024
Response from Liudmila Quintero on Apr 23, 2024
Dear William ,Thank you for taking the time to share your concerns.On behalf of our entire team, I would like to apologize for failing to exceed your expectations, your satisfaction is important to us .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.
8/10 Good
Ruth, Meridian
Apr 22, 2024
Liked: Cleanliness, staff & service
This property was fine for an overnight stay to make connections. The complimentary shuttle to and from the airport was a very nice perk.
My only issue was there being no monitoring or control at the pool. The lady gave me a code but people not staying at the hotel were already in the pool with a bunch of kids and kept opening the gate for others. So it didn’t feel safe or secure. Other than that it was good
The staff was professional. The location is just a good distance from the bussy 36th.
The black out curtain works well yet I miss a half way and still have privacy. I was streetside and once the roll curtain is open, the privacy is gone. Either a tinted glass or an added curtain option.
At breakfast, the meat offered seemed old and was not hot at 8am.
Coffee in the room worked well.
The elevator makes shocking rides and might need a check-up.
John
Stayed 2 nights in Apr 2024
2/10 Terrible
ShellyAnn
Apr 19, 2024
Disliked: Cleanliness, staff & service
This is the worst place Ive ever stayed. The hallways were completely cluttered with laundry bins and janitorial supplies. I couldn’t not sleep due to constant arguments by my room door. The only satisfactory thing there was reliable transportation. The driver is an amazing person with great customer service skills.
ShellyAnn
Stayed 1 night in Apr 2024
Response from Liudmila Quintero on Apr 20, 2024
Dear ShellyAnn,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Miami Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.
The staff was amazing and friendly super helpful and questions I had they took care of me! Had a perfect stay would do it again! Shuttle service was stellar!
Pro
Convenient Shuttle to MIA airport with good timeline, 17 mins ride in the morning.
Room was clean, AC works
Cons
The shower door didn't close in my room.
The security could be better, I didn't feel unsafe during my stay but there's only 1 bolt lock in the door and it's a chip key entry.