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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of audio-visual equipment and small meeting rooms.
Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measure 30 square feet. This business-friendly hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff.
Prime Hotel has designated areas for smoking.
Room Amenities
Rooms
Prime Hotel offers 14 air-conditioned accommodations with iPod docking stations and minibars. Rooms feature city, sea, or partial ocean views. Pillowtop beds feature Egyptian cotton linens, down comforters, and premium bedding. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and televisions.
This Miami Beach hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as multi-line phones with voice mail. Additionally, rooms feature laptop-compatible safes and welcome amenities. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Prime Hotel has 3 restaurants serving lunch and dinner. Room service (during limited hours) is available.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 7 results (of 7)
out of 7 reviews
“Very Impressed”
First, I must let you know...We have traveled the world, including Miami in the past. And this hotel was perfect! This may be a small hotel, but big in the area of service. The room was smaller, but nicely decorated and airy. The bathroom was spa-like with contemporary fixtures (rainfall shower) and faux leather walls, with a TV. Large 55" HD flat screen in the bedroom. Refrigerator and microwave with mini bar. Plently of outlets for the traveler with laptop. The bed was extremely comfortable. Rooms do not really have an ocean view...maybe a "partial" ocean view, but still nice views. One of the big "secrets" is to place a food order thru the front desk to the Big Pink and have it delivered to your room or pool. Pool area is very sleek and relaxing. Pool is just a "dipping" pool, which is perfect for cooling down. Hotel bar and staff were great! Very attentive and friendly. The bar and lounge was only open in the evening. The only downside when checking in...There is not a "main" entrance to the hotel..so as long as you know this ahead of time, you'll be fine. Can't say enough about the staff (especially the front desk girls) are extremely helpful and nice!
“Miami's most chic hotel!”
Prime is, ironically, in the most prime location in Miami. It's right in the heart of South Beach, and where all the action is. We arrived to be greeted by the friendly reception who then personally escorted us to our room, and showed us through everything. The room was beyond stunning. As we were traveling with our two year old toddler, when I saw all the white I was slightly concerned... but it wasn't an issue at all. We were greeted with homemade white chocolate and macadamia cookies and a personal note, which made us feel all warm & fuzzy {and our tummies all happy too!}. The king bed was sensational to sleep in too. We were definitely in the heart of it all. Prime owns a few restaurants around South Beach all within minutes of the room, so we had the choice of either eating at the restaurants or we could get room service from them. If we didn't have our daughter we would have tried the restaurant downstairs {although many families ate there}, but instead we ate at Big Pink and also had it delivered. Delicious and affordable! The streets were busy all night, and I did worry that with a room facing the street that we'd be awake all night with the noise, but we couldn't hear a single thing. We were amazed. We could people watch at night and be part of the action, but when it was sleep time... we closed the doors. Silence! Prime is close to the beach, but their rooftop pool was our highlight. We spent many hours in privacy by the pool. We had a great stay. x
“Definitely a mans' crash pad”
There were some great high points to the hotel, it has a very sophisticated masculine feel. We did, however, have an issue with a fairly large cockroach in our room on the first morning, and although the front desk brought up two men to deal with it quickly, it left us a little afraid to step out onto the floor and a bit skewed out for the rest of the stay. The amenities are nice, and the sound system in the room is crazy awesome. Service and comfort are great (minus the cockroach), but the hotel claims to offer complimentary beach service through the Hilton, and when we asked, we ended up having to pay for chairs (10 dollars each) and umbrellas (10 dollars) every day with no special rate. The room is very beautiful and we loved the feel of it even with the high price tag. House keeping left something to be desired, leaving us with only one robe for two people after the first night, and never replacing simple things like shampoo, conditioner, and toilet paper without having to call the front desk for special requests.
“Bad Service”
Once we were finally in our room, the previous tenant still had items in the safe! The manager let him into the room while our friend was napping! Also "room service" took a full hour because it was just food from local restaurants delivered as take out. Lovely room, bad service.
“Kind of Impressed”
The hotel was nice just to look at and lay back. They had a remote that was suppose to control everything from the TV, DVD, Ipod, etc. Unfortunately the remote did not work. The TV kept going out. The Ipod feature did not even work they had to bring a clock radio with Ipod capibilty. After all that I did not even bother using the DVD. The bathroom had small ants crawling everywhere. The pool should not even be featured as an amenity becauseit is only two feet deep. The pool should be labeled as a baby pool. When I swam laps my had dragged across the bottom of the pool. There is no gym or business center which was kind of disappointing. The balcony tables and chairs for the room were full of rust. The best overall feature of the hotel was having Prime 112 below the hotel.
“Quality of Customer Service was VERY POOR!”
The hotel offers NO amentities. It is a hotel (small boutique hotel) above a crowded and loud restaurant.. It is in the very south side of South Beach; not a great location. The hotel staff is NOT accomodating, and not friendly. Room is clean and modern....but I prefer hotel that offers breakfast, coffee...some amenties. I would not stay again.............
“Don't Stay there”
Worse Hotel Experience I've ever had in my life. Worse Staff ever
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 7 results (of 7)
The preferred airport for Prime Hotel is Miami, FL (MIA-Miami Intl.) - 14.8 km / 9.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
