Hi Karrie,We're deeply sorry to hear about the numerous issues you encountered during your stay. Your experience falls far below our standards, and we apologize for the inconvenience and disappointment caused. Rest assured, we take your feedback seriously and will address each concern promptly to prevent recurrence. Please accept our sincere apologies, and we hope to have the opportunity to restore your faith in us with a much-improved experience in the future.

Hi Suyapa,Thank you for sharing your valuable feedback. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team. Our team is looking forward to hosting you again soon!

Hi Maria,Thank you for your stay with us and we are happy to hear everything went great for you. We hope you come back and see us again shortly and thank you for your business.

Hi Alfredo,We apologize for the inconvenience caused by the lack of available rooms and poor service. Your feedback about cleanliness and odors will be addressed immediately. We regret falling short of providing the level of care you deserve, especially during a challenging time. Please accept our sincere apologies, and we hope to regain your trust with a much-improved experience in the future.

Hi Jose,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

Hi George,Glad to hear that our staff extended a warm welcome to both you and your furry friend during your stay! We apologize for any inconvenience regarding the room allocation and the balcony request. Your feedback is valuable, and we'll make sure to address this to ensure a better experience for you in the future. Thank you for choosing our hotel, and we hope to welcome you back soon for a more seamless stay.

Hi Kalam,It's wonderful to hear that you've been choosing our hotel for the past 25 years when visiting Miami! We're delighted to provide you with a convenient location near shops, restaurants, and more. Your loyalty is greatly appreciated, and we're glad to offer you good value during your stay. Thank you for your continued patronage, and we look forward to hosting you for many more years to come!

Hi Patricia,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. Hope to see you very soon!

Hi Edwige,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Doarys,We apologize for the inconvenience you encountered during your stay. Rest assured, our team is addressing issues with the AC, ice machines, cleanliness, and pool maintenance promptly. Your feedback is invaluable, and we're committed to ensuring a better experience for all guests in the future. Thank you for bringing these matters to our attention.

Hi Eric,It seems that your recent experience with us fell short of your expectations, and for that, we apologize. We value your feedback and would appreciate hearing about any areas where we can improve. Please feel free to share your comments and suggestions with us, as we are committed to providing a flawless experience for all our guests in the future. Thank you for bringing these matters to our attention, and we look forward to serving you better next time.

Dear Guest,It's great to hear that our location was convenient for your visit to FIU and Little Havana and that you found our staff to be professional and friendly. However, we apologize for the noise disturbances and maintenance issues you encountered during your stay. Your comments regarding the sliding glass doors, room entrance, tub condition, and key card malfunction will be addressed with our team to ensure improvements are made. Additionally, we'll look into the pool maintenance to ensure it meets our standards. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant experience in the future. Thank you for choosing to stay with us.

Hi Mikis,Thank you for rating your stay with 5-stars. It would be more appreciable if you could write about your experience in detail, and help our future guests to make their choice.

Hi Samer,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

Hi James,We apologize for any confusion caused by the location of our hotel concerning the Miami airport. Your feedback regarding the misleading advertising and the inconvenience of the distance is duly noted. We're also sorry to hear about the noise disturbances during your stay. Rest assured, we'll work on improving soundproofing to ensure a more peaceful environment for our guests. While we're glad you found the room clean and bedding satisfactory, we regret that your overall experience fell short of expectations. Your insights are valuable to us, and we'll consider them for future improvements.

Hi Jahn,Apologies for any inconvenience you experienced with the wait during check-in. We understand the importance of efficient service and will address staffing levels to improve your experience. Thank you for bringing this to our attention, and we appreciate your patience. We hope to provide you with a smoother check-in process on your next visit.

Hi Robinson,We apologize for falling short of your expectations during your stay. Rest assured, we're actively addressing the issues you've highlighted, including maintenance and service standards. Your feedback is invaluable in our efforts to improve, and we're committed to ensuring a more enjoyable experience for all guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future with a renewed experience.

Hi Saheed,Receiving a perfect 5 rating from you is truly an honour! We're thrilled that you had an outstanding experience with us. Your satisfaction is our utmost priority, and we appreciate your recognition. We eagerly await the pleasure of serving you again on your future visits. Thank you for choosing us!

Hi Camryn,Our team apologizes for the inconvenience you experienced with the broken toilet during your stay. Providing a comfortable and functional environment is essential to us, and we regret falling short of that standard. Your feedback will be shared with our maintenance team to ensure such issues are promptly addressed in the future. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you in the future.

Hi Ana,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

Hi Erika,We're thrilled to hear about your positive experience with Dayana at the front desk! Providing exceptional service and accommodating our guests' needs with empathy are top priorities for us. We'll make sure to pass along your kind words to Dayana. Thank you for recognizing her efforts, and we look forward to welcoming you and your parents back for another wonderful stay in the future!

Hi Sophia,We apologize for the inconvenience you encountered during your stay. Your feedback about the front desk service, insects in the room, and the condition of the iron is deeply concerning. Rest assured, we take such matters seriously and will address them promptly to ensure a more pleasant experience for all our guests. Thank you for bringing these issues to our attention, and we appreciate your understanding.

Hi Radiera,Thank you for taking the time to leave us a positive 4-star review! We're thrilled that you had a great experience with us. If you have any specific areas where you think we could improve or any suggestions to offer, please don't hesitate to share them. Your valuable feedback is instrumental in our ongoing efforts to enhance our services. We sincerely appreciate your choice to stay with us!

Hi Marco,We apologize for the inconvenience caused by the key card issues you encountered during your stay. Our team is actively working to resolve this technical difficulty to ensure smoother access for our guests. Your patience and understanding are greatly appreciated as we strive to provide a more seamless experience. Please don't hesitate to reach out if you need further assistance during your stay.

Hi Miles,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. We regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.

Hi Mark,Our team appreciates your feedback, and we're committed to improving. Please share more details about your experience so we can address your concerns effectively. Your input is invaluable in helping us provide a better service. Thank you for your support!

Hi Evan,Appreciate your feedback and value your opinion. Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

Hi Toni,Appreciate your detailed feedback. Maintaining a high standard of cleanliness and comfort is crucial to us, and we're sorry to hear about your experience. Our team will address the issues with the bathroom tiles and carpet to ensure a more pleasant stay for our guests. Additionally, we're working to improve the surroundings to enhance safety and convenience. Thank you for bringing these concerns to our attention; we're committed to making necessary improvements.

Hi Tig,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

Hi Benny,Thank you for sharing your observations. We're glad to hear that the hotel's location offers convenient access to amenities such as the mall and Wawa convenience store. We hope this added convenience enhanced your overall experience during your stay. Should you have any further feedback or requests, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Hi Natalia,Thank you for taking the time to leave us a positive 4-star review! We're thrilled that you had a great experience with us. If you have any specific areas where you think we could improve or any suggestions to offer, please don't hesitate to share them. Your valuable feedback is instrumental in our ongoing efforts to enhance our services. We sincerely appreciate your choice to stay with us!

Hi Cicely,Thank you for sharing your feedback. We're glad to hear that you found our staff to be very nice and accommodating and that you appreciated the ample parking availability. We apologize for any inconvenience caused by the road noise despite being moved to a higher floor. Your comments are valuable to us, and we'll continue to strive for improvements to enhance the overall guest experience. We hope to welcome you back for a more enjoyable stay in the future.

Hi Amber,Thank you for bringing these matters to our attention. We apologize for the unpleasant experience you encountered during your stay. Ensuring a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations. Your feedback regarding the odor and presence of bugs will be addressed promptly with our housekeeping and maintenance teams to ensure immediate improvements. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience on your next visit.

Hi Ana,Thank you for your feedback. We're pleased to hear that you're satisfied with the location of the hotel. However, we apologize for the cleanliness issues with the carpet in your room. Your comments are valuable to us, and we'll address this with our housekeeping team to ensure improvements are made. We'll also consider your suggestion of potentially changing the carpet to enhance the guest experience. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for bringing this matter to our attention.

Dear Guest,We're glad to hear that overall your experience was positive. We apologize for the inconvenience with the demagnetized keys and are actively working to resolve this issue. Thank you for your understanding, and we hope to provide you with a seamless stay on your next visit.

Hi Nelson,We appreciate your feedback regarding the need for a remodel. Your comments are valuable to us as we continuously strive to improve our facilities and provide a better experience for our guests. We'll certainly consider your suggestion as we plan for future updates and renovations. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.

Hi Michelle,We apologize for the inconvenience you experienced with the key cards and cleanliness issues during your stay. Please rest assured, we're taking immediate action to address these concerns and ensure a seamless experience for all our guests. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope to have the chance to exceed your expectations on your next visit.

Hi Yanis,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

Hi Kathy,Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

Hi Paul,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Deidra,Thank you for sharing your experience with us! We're glad to hear that you found the rooms well-kept and that our staff provided excellent service throughout your stay. We apologize for any inconvenience regarding the balcony room, and we appreciate your understanding. Your feedback is valuable, and we're pleased to know you had an overall great experience with us. We hope to welcome you back in the future!

Hi Jean,We appreciate your positive feedback regarding the value for money and quality of service during your stay. Being close to the highway offers convenience, but we understand your concerns about occasional noise from nearby construction. Rest assured, we're continuously working to mitigate disturbances and enhance the overall guest experience. Your satisfaction is important to us, and we hope to welcome you back for a more peaceful stay in the future.

Hi Shannon,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Carpe,Your review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.

Hi Morgan,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Heaven,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Alicia,We are very sorry to hear about the inconvenience caused by the cleanliness issue, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!